neshaminy

asked Jan 12, 2008 at 12:46pm
Hp HP LaserJet 2420D

HP2420D PRINTING LIGHT DUPLICATE IMAGES

I HAVE A HP2420D THAT STARTED PRINTED DULL DUPLICATE IMAGES ON THE LEFT SIDE OF PAGE. IT IS PRINTING VERY DULL AND SMEARY DUPLICATE IMAGES OF ITEMS HIGHER UP ON THE PAGE. I REPLACED THE CARTRIDGE BUT STILL HAVE THE SAME PROBLEM. POSSIBLY THE FUSER??
Most likely the fuser film is bad, but do the half test. Put a sheet of paper on the manual feeder do a self test from the printer. When the back edge of the paper enters the printer, quickly open the toner door to stop printing. Remove the toner and look at the image below. If the defect is present it is the toner cartrdige and if not the fuser.
by dmzcompute on Jan 12, 2008 at 12:56pm Add comment