unknown

asked Dec 17, 2000 at 9:29am
Unknown Printer

iiip bottom tray problem

I have a iiip that I've attached the bottom tray mechanism with the four supplied screws and set the device config to MP both and MP lower?.
When I perform the self test, the printer feeds from the bottom tray correctly, but never prints any text. The printer then continues to pull paper from the bottom tray, until I eventually turn it off.
Self test works fine, if I feed from the front.

Any suggestions?

Thanks,
Jim

The only thing that could cause that would be a stuck paper pickup relay. That would allow the paper pickup assembly to continually turn. It's the rear of the 2 relays on the right side.
by moe on Dec 17, 2000 at 10:18am Add comment