janep

asked Oct 10, 2007 at 4:21pm
Hp HP Color Copier 150

After 50 service fix: not working HP 4MV

Hi,

I've read several threads where people who replaced the lamp
are still having problems but none said that the 50 Service Error
message went right back on after the fix.

My question, is why is the lamp the only thing you get in the repair
kit if the fuser is often the problem?

I spent hours doing this, specifically getting the metal
end out of the plastic housing on the lamp itself.

Now it's all back together still an error message.

So, do I pay a repair place around $150 to fix it?

Do I buy another repair kit, this time with a fuser?
If so, how much is it?

I have read about testing the fuser but I'm not sure where to
get the testing device?

Thanks for any help you can give.

Jane
The 50 error can have other causes than the fuser. In our experience, a burned out lamp causes the error about 90\% of the time. The other 10\% is why we provide a link to test the fuser before ordering the kit. If you don't have a meter, you can always take the fuser to a local Radio Shack or electronics store and ask them to check at the points shown in the picture for the resistances shown. I've never known one to turn a potential customer down for a simple request like that. Once you have done that, you are welcome to come back and tell us the results and we'll help you further.
by moe on Oct 10, 2007 at 4:37pm Add comment
We charge $95 an hour. It usually never takes more than an hour to repair a printer. I have never tried to repair a fuser. It is not worth the time for me. I would rather fix the printer the right way so I don't run into any problems. The lamp is normally what fails with the 50 error. You did do the right thing even though you spent some time with it. The LVPS could be the problem. That would be the next part I would go for. If you bought this item on this site, I would contact moe and ask him what you should do. Hope this helps!
by Anonymous on Oct 10, 2007 at 4:41pm Add comment
I keep posting to the thread rather than hitting reply! No wonder my replies never show up.

Anyway, thanks both of you. Thanks Moe for the tip about Radio Shack.

I didn't mean to imply that I was going to have someone fix the fuser. I just meant, finish the darn job of getting the printer to work (ie., having them by and install a new fuser). They said the part is $125 (doesn't include labor).

But my questions were, that didn't get posted, where is the link Moe mentioned about testing the fuser. I lost so much time of work today trying to fix this I'm not sure I have the energy to try to find it myself.

I'm trying to weigh the benefits of getting this tested, buying a new fuser from this site, and installing it myself versus taking this to a repair shop (or throwing it out a window).

So, how much for a fuser? And where is the link about how to test it?

This may be a dumb question but is the fuser just the tube itself or is the fuser the little round thing at the one end with the copper on it that sits against the tube?

Jane - janep
http://www.fixyourownprinter.com/reference/guides/fuser/bxii

When you see the link you will the fuser is the complete unit.
by dmzcompute on Oct 10, 2007 at 6:20pm Add comment