asked Aug 25, 2007 at 4:09am
Epson Epson Stylus Color 640

Horizontal Cyan Lines on Epson 640

My vintage Epson 640 has served me very well for years so I can't complain, but it has now started printing neat horizontal cyan lines across any part of the page with printing on it.
I'd rather not replace it yet it as I've just bought three new black cartridges!
I've tried the head cleaning routine several times with (unsurprisingly) no effect.
One old thread on this site suggested setting the printer for thicker paper. I can't find any settings to do that so I tried using the Photo paper setting with plain paper. That just gives me lines about every 2mmm instead of about every 1cm!
I always use real Epson cartridges and I've not done anything to the machine that might have damaged it.
I don't use colour much, so if all else fails I wouldn't mind using it just for b/w printing until I've used up my new cartridges!

It sounds as if the head has blown and the only solution would be to have the head replaced.

by unknown on Aug 25, 2007 at 5:34am Add comment
Thanks Paul - that's what I feared.
I've been searching the web for some time but can't find anywhere that stocks them. The Epson website offers no help for spares to this printer - surprise surprise! A hunt on eBay was no help either - qa few people offered dirt cheap "re-setting" software but I guess that won't cure a faulty part?
Can you or anyone suggest a reliable supplier, preferably in the UK, from experience? Please don't go searching.
Otherwise I guess it's buy a new printer and cut my losses selling the cartridges on eBay. The new one WON'T be Epson because of the outrageously overpriced cartridges - maybe a Canon...
by Walsallian on Aug 25, 2007 at 10:06am Add comment
Try Equinox, 01684 290000.

If you try to fix it yourself, you would also need the software to calibrate the head again.

by unknown on Aug 25, 2007 at 1:23pm Add comment
Thanks Paul for the advice.
Equinox have quoted me for the repair and I'm impressed by that. They have a website:
The inevitable problem is that it will cost more than an equivalent modern A4 inkjet so I'm pondering...

In the meantime, a quick fix that must work with most printers is to replace the colour cartridge with a proprietary head cleaning cartridge. This has enabled me to continue to print text, with no lines, but the lack of a colour cartridge means that even b/w pictures don't come out well.
by Walsallian on Aug 31, 2007 at 8:11am Add comment