criss

asked Jul 18, 2007 at 8:37am
Hp HP Color LaserJet 2840

Problem with HP 2840 (Q3964A) drum/transfer unit

I have a problem with an HP 2840 AIO after remanufacturing the drum unit. This - http://www.tonershop-bg.com/pix/troubleshoot/HP2840.jpg is the first demo page after the remanufacturing of the drum unit. Then I copied a blank white page and the copy was this - http://www.tonershop-bg.com/pix/troubleshoot/HP2840_copy.jpg When I took out the drum unit of the 2840 the image was still on the surface of the transfer belt but not on the OPC.

I opened again the drum unit. Cleaned the transfer belt, replaced the wiper blade but the result was the same.

Does anyone have an idea what could cause this?

Thank you!