unknown

asked Dec 9, 2000 at 9:18am
Hp HP CopyJet M

HP IIP

I am having exit problems with an accordian fold, which I think can be solved by one of your kits. I am also experiencing a dark toner shadow on the left half of the pages I'm printing. What is causing this? I had the printer serviced about a year and a half ago, and both these problems have surfaced since then.
Tim Rahn
The dark shadow is most likely caused by a failed wiper blade in the toner cartridge. You have to cut the cartridge top off to replace it. We have specialized equipt. for it. Your only option is to replace the toner cartridge. Warning, most remanufacaturers don't replace this blade when they rebuild them. Better than 80\% chance of the cartridge failing if it isn't replaced. We don't sell our cartridges outside our local area.
by moe on Dec 9, 2000 at 11:58am Add comment