asked Jun 24, 2007 at 8:46am
Canon Canon Bubblejet (BJ) 5

Canon Waste Tank Ink Full Solutions Consolodated

This is a perpetually popular topic, and to consolodate, here are all the current available solutions in one place for everyone's ease and convenience- happy to help- Neil Slade


This is true with many Canon Ink Jet Printers: Eventually, you'll get an error message "Waste Ink Tank Almost Full, Contact Your Canon Repair Center". Canon is totally sly about this, and is actually a pretty ridiculous design flaw that they should be ashamed of- planned obsolescence. Anyway, don't let this problem discourage buying an otherwise fantastic Canon printer.

This problem will also be indicated by flashing orange lights on your printer. Different flashes for different models.

LOOK IN YOUR PRINTER MANUAL TO KNOW WHAT NUMBER OF FLASHES INDICATE. In any case, your computer printer software will also tell you exactly what is going on.

You need to do this after you get the WASTE TANK ALMOST FULL message and the printer continues to work, but BEFORE the WASTE TANK FULL message and the printer completely stops. I think. ;-)

Here's the fix:

The waste ink take is actually just a felt pad that sits under the printer mechanism inside the case and absorbs the ink from your cleanings. From what I gather, its both a time consuming and expensive proposition to take to Canon to fix. And they won't tell people how to do it themselves. Well, I WILL. And this works.

Remember of course, you've got to cycle the cleaning process a huge amount of times to get this to occur.

But when it does, there is a fix-it-yourself solution that is both safe and effective for the printer, and free. You have to be slightly mechanical to do this. If you get this message and you've never used a screwdriver and are all thumbs, well, Canon gotcha. But give it a shot even then, or give it to someone halfway coordinated to do this for you.

You may RESET the printer code first if you like or do it after you clean the pad

In some cases you may need to REMOVE THE PRINT HEAD FIRST or the reset code will not work. This was true of the S900 and i960 so, remove the print head first before doing this reset.

This is the correct code for the S and I (like i960) series of printers. (M series below this)


1) Power off printer
2) Hold RESUME button then press and hold POWER. (The beeper MAY sound once, or may not depending on your model.)
3) Hold POWER and Release RESUME.
4) Press RESUME twice then release both POWER and RESUME buttons.
5) When the indicator lights steady, press RESUME 4 times (for the S900, 3 times for the 8200 apparently).
6) Press power to set data.
7) Print away!

For other codes for other printers and more info go here to this big forum (but try the above first) Fix Your Own Printer Generally many of Canon's models use exactly this same code, the i models use the same code, all the s models use the same code.



1) Figure out how to open the printer by removing the side and inside top plastic panels. Just look at the thing and use your brain. Its all pressure clipped in place, no screws (at least on the S900 and similar models, probably still the same on this years models.) Look for slots and triangles on the 960.

On the i960 you'll have to remove the power buttons assembly on the front- take out the two screws, unplug the internal white electro connector plug CAREFULLY, then you can undo the last clip that holds the top in place.

2) No need to remove the ink cartridges in this process- so don't. The mechanism is held down in place in the case by two screws at the very bottom on the outside bottom of the metal chassis inside. Remove these screws then lift up the mechanism. It should lift out fairly easily, but remain attached by wires-- just place it on the top edge of the case.

3) You'll see the blackened (from waste ink) felt pads on the bottom. WEAR GLOVES-- this is skin indelible ink, the only thing that will get it off your hands is CLOROX. Period. There are two skinny pads that sit on top of a larger pad. Note how they fit together.

4) Lift the pads out and rinse out thorough in a sink until very little or no ink comes out. There's no need to use chemical or soap cleaners, just use plain water from the tap and the spray nozzle. Keep rinsing and squeezing the pads, but don't twist them like a towel, squeeze and fold in half however to really get the ink out.

Lay flat in the sun for a few hours to dry. Use a hairdryer to get the last bit of moisture out then replace in the printer, and put everything back together.

5) RESET the printer electronics, so you won't get the stupid "waste ink tank full" message any more. Do an online web search if this doesn't work for your model, although this works (or slight variations0 for many, including the 8200, the S800, and S900, and the i-series like the i869, i950, i960, etc.Two main buttons on the top of the printer- Power and the Resume:

If you've reset the code first, then cleaned the pad, you're now ready to print again.

If you've cleaned the pad first, go back and reset the printer, and then print away.

It is NOT recommended to continue printing (although you could for a while) after just resetting the code, because you will over-saturate the waste tank pad, and eventually destroy your printer.

This is the correct code procedure for resetting the Canon MP370

(and hopefully other similar designated models


1) Printer on, press Additional Functions, Scan, Copy, Scan. Now you should be in service mode from there for waste ink tank reset it is simalar to what has already been posted

2) Select Test mode which is like the last available selection

3) Select #8 Printer Test, it will do something here like cleaning or something then it will come up with some other option this is where it gets a bit confusing cause now all it says is like 8-2 or 8-3 push the + or - button until it says 8-3 then hit the select button

4) The menu will now say EEPRON Clear. Select Ink count which is option (0) and press set

5) Select Ink count which is option (0) and press set.

BELOW is the WASTE TANK RESET code for the ip4200 and others

inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help


INK CART REFILLING ON NEW ip4200 Printers (and similar)


inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help

The new Canon line of printers present a problem for people wanting to refill their carts with bulk ink. Canon has made the cartridges signal the printer via an electronic counter the number of prints- as opposed to the earlier system of a purely optical device to signal low ink level.

This means, that if you refill the original carts, the printer will not sense a full cart- because its COUNTING PRINTS as well.

This is how Canon "encourages" the consumer to only buy their cartridges, which are obscenely priced.

How to get around this?

Well, as far as I have been able to find out- there is no way to the ink level tank indicators or that part of the printer software program that shows in your dialog box on your computer screen. Hate to break the bad news. Its not in the official Canon maintenance tech manual or anywhere else for that matter.

However, here's what you can do....

METHOD #1 - Easiest, but it disables the ink tank level indicators.

1) Ignore the low ink indicator, and press the RESET BUTTON to continue printing. If you press and hold the reset button for 5+ seconds, it will disable the counter for that particular ink tank. Refill tank now.

2) Repeat as needed.

You will get a dire warning that this will void you warranty, blah blah blah. If you do need to take your printer in during warranty and you've disabled ink tank counting, simple reset the entire printer as describe below for the wate tank warning, and nobody will ever know. SAVE YOUR CANON CARTS with a bit of ink left in- your printer will need to have Canon carts installed for warranty service.

3) Eventually you may be warned that the tank is empty. Press reset as above to disable and continue printing.

inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help inkjet printer information into Canon Epson HP Lexmark troubleshooting help

If you think this entire thing is ridiculous- you are right.

Get an earlier model that takes un-chip carts, like an ip6000, or ip3000, or i960.

You can reset the entire printer with the WASTE TANK reset (below) when you need to clean or change the waste tank PAD (its really not a tank) See the above instructions for the i960 and similar for other Canon printer waste tank changes.

Here's the ip4200 reset options:

1) With the printer power turned off, while pressing
the Resume/Cancel button, press and hold the Power
button. (DO NOT release the buttons. The Power LED
lights in green to indicate that a function is

2) While holding the Power button, release the
resume/Cancel button. (DO NOT release the Power

3) While holding the Power button, press the
Resume/Cancel button 2 times, and then release both
the Power and Resume/Cancel buttons. (Each time the

Resume/Cancel button is pressed, the Alarm and
Power LEDs light alternately, Alarm in orange and Power
in green, starting with Alarm LED.)

4) When the Power LED lights in green, press the
Resume/Cancel button the specified number of

Time(s) LED indication Function Remarks
0 times Green (Power) Power off When the print head is

not installed, the carriage returns and locks in the

home position capped.
1 time Orange (Alarm) Service test print .
2 times Green (Power) EEPROM information print
3 times Orange (Alarm) EEPROM initialization
4 times Green (Power) Waste ink counter resetting
5 times Orange (Alarm) Destination settings After
entering the destination settings mode, press the
Resume/Cancel button the specified number of time(s)

to select the destination. For detail, see
"Destination settings procedures" below.
6 times Green (Power) Print head deep cleaning
(Cleaning of both black and color)
7 times Orange (Alarm) Reserved
8 times Green (Power) CD / DVD check pattern
9 times Orange (Alarm) CD / DVD print position
correction (horizontal: X direction)
10 times Green (Power) CD / DVD print position
correction (vertical: Y direction)
11 to 13 times Orange, Green, Orange(Alarm,
Power,Alarm) Return to the menu selection
14 times Green (Power) Left margin correction Not used

in servicing.
15 times Orange (Alarm) Return to the menu selection

Time(s) LED indication Destination CD / DVD print
0 times Green (Power) No change of the destination
1 time Orange (Alarm) Japan Supported
2 times Green (Power) Korea Not supported
3 times Orange (Alarm) US Not supported
4 times Green (Power) Europe Supported
5 times Orange (Alarm) Australia Supported

Waste Tank Ink indicates Error 5B00 in canon printer. To fix this you need to follow few simple steps which genuinely helps you. So I suggest you to visit Error 5B00.

by anuragsingh on Dec 27, 2019 at 10:58pm Add comment
Forgot to mention the 3 important things that many people miss:

1) Remove the ink carts first, and perhaps the printer head, or in many cases, it will not work.

2) Power off the printer when done to set.

3) Clean the ink pad-- leave the ink in and it will eventually gum up the works.

by unknown on Jun 24, 2007 at 8:49am Add comment
For other Canon related inssues including ink refilling, maintenance, ink tests, printer comparisons, etc etc ETC-- please visit my NON-COMMERCIAL free web pages devoted to these issues at
http://www.inkjetprinterinfo.com or http://www.neilslade.com/Papers/inkjetstuff.html

happy to help. - Neil
by unknown on Jun 24, 2007 at 8:51am Add comment
Brilliant stuff Neil ! I take it that the i9950 has evolved slightly over the years as not all the instructions I've read in your and in other's descriptions of dismantling matched my one exactly. I've got the top off and I've cleaned a sponge on the left and two little white pads under where the print head parks as well as a long, full width, irregularly shaped sponge strip that goes under where the printhead travels.

The whole print engine sits on the base and I see a sodden black pad between them that appears to cover most of the base. If I look in to the print engine from the back I can also see a fairly white thick full width pad as well. It doesn't look as if it absorbs anything and is just stained in odd places.

I get the impression, from reading the posts, that the print engine can be detached from the base to expose the waste ink pad in the base by removing the two screws visible if you turn the printer upside down. I could only find two and removed them, but the base is still firmly attached to the print engine.
When the printer is the right way up again, with the complete top off, I can see lots of screws, many of which appear to secure the print engine to the base. I'm wary of undoing other screws in case the whole lot comes apart and becomes difficult to reassemble ! Do you know which are the correct ones to remove so that just the print engine in its entirety can be detached from the base in more recent models, please?


by unknown on May 16, 2009 at 5:58am Add comment
I should have ticked the response box!
by unknown on May 16, 2009 at 6:05am Add comment
Any idea how to reset for the MP730?
by Anonymous on Sep 29, 2009 at 4:57am Add comment

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by geeksupport on Feb 26, 2018 at 5:09am Add comment

"Waste Tank Full" or "Waste Tank Near Full"

These are some general problems for seen in Canon Ink Jet Printers. Where a person tends to encounter the message of "Waste Tank Full" or "Waste Tank Near Full"

Cause for it

* Excess and heavy ink from purge..

  • 1- When the ink reservoir nears capacity, your meter displays the message "Waste Tank Near Full".
  • 2- When ink reservoir reaches full capacity, your meter displays "Waste Tank Full".

Precaution For It-

Follow some of the below mentioned steps to cure yoiur solution

1- Sign in and create a technical support case to request a replacement waste

2- Make sure that the most current software is installed on your meter.

3- Reboot your meter

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