unknown

asked Mar 29, 2007 at 4:25am
Hp HP OfficeJet 5610

5610 SCANNING FEATURES NOT WORKING

tried to use scanning features. Failed initially with communication error. then followed HP instructions in help menu -reinstalled disk. got 96 percent through then was asked for Windows xp setup disk which i either have lost or was pre installed on laptop,so unable to get any further.

Any suggestions, short of purchasing Windows xp disk ?
icon on desktop when opened says "no hp device detected"---please help me to get solution center going---thanks
by jag2004 on Sep 22, 2007 at 11:45am Add comment
Manually Add these files into your firewall program's trusted list:


*
hpqkygrp.exe , located in the C:\\program files\\HP\\digital imaging\\bin directory.
*
hpqscnvw.exe , located in the C:\\program files\\HP\\digital imaging\\bin directory.
*
hpzipm12.exe , located in the C:\\windows\\system32 directory.
*
hpzinw12.exe , located in the C:\\windows\\system32 directory.
*
hpqtra08.exe , located in the C:\\program files\\HP\\digital imaging\\bin directory.
*
hpqthb08.exe , located in the C:\\program files\\HP\\digital imaging\\bin directory.

by Anonymous on Feb 23, 2008 at 1:31am Add comment