jing300

asked Mar 13, 2007 at 2:24pm
Hp HP LaserJet 1200

HP 1200

Can someone help me how to fix my HP 1200. When I print a page, the paper is crumpled when it finished printing. Printing is fine. Is it easy to fix? What is the cause of these problem? Thanks!
Your fixing film is shredded on one end. Very difficult fix. If you open the back door and look inside, you'll see the shredded film. We offer a repair kit complete with film, lubricant and video instructions. http://www.fixyourownprinter.com/kits/hp/K94
by moe on Mar 13, 2007 at 2:39pm Add comment
Is the fixing film needed to be changed? - jing300
Is the fixing film needed to be changed?
by jing300 on Mar 13, 2007 at 2:59pm Add comment
It's best to replace the fuser, the fixing film is part of the fuser.
by Stephen on Mar 13, 2007 at 4:12pm Add comment
Agreed with Stephan. Not easy, nor cheap. :-( PCRMike
by pcrmike on Mar 14, 2007 at 7:19am Add comment
Why telling him to change the whole fuser when the film can be replaced. Its cheaper to replace the film than buying a new fuser
by gbolex on Mar 17, 2007 at 11:41am Add comment
First point is that as far as I know the poster is not an experienced tech, they may or may not be mechanically inclined.

Second point: The 1200 fuser is easy to damage during the film replacement process.

Third: Some of the small breakable parts are not orderable.

Fourth: If you break any of the non-orderable parts during the rebuild process then you end up buying a fuser anyway.

Fifth: If the grease is not applied properly the new sleeve will shred.

Sixth: A sleeve costs about $40, you can get the fuser for about $80. Shipping will be about the same amount for either item.

To sum it up:

If we recommend replacing the sleeve when we know how easy it is to damage the fuser, and the poster then damages their fuser, they will be rather unhappy at having bought the sleeve. Their $40 fix will turn into a $120 repair.

All in all it's a much safer bet to replace the fuser.
by Stephen on Mar 17, 2007 at 12:00pm Add comment
Thank you so much for your correction - gbolex
Stephen how are you so sure the poster can replace the fuser without any technical skills. 1200 is so complicated that anybody can't just open it apart. My advice to him is to take the printer to a tech shop for a professional touch if he don't want to get screwed up

by gbolex on Mar 17, 2007 at 12:41pm Add comment
Hmmm....

First you asked why we didn't advise poster to replace just the sleeve.

Now you advise that they don't even attempt the repair.

Note that we have not said the job was easy, Moe got in the first reply and said "Very difficult fix".

Then when jing300 followed up and asked "Is the fixing film needed to be changed?" I replied with more detail, PCRMike chimed in reminding him that the repair was "Not easy, nor cheap".

We do our best to give good advice, and to keep the poster from getting in too deep. If the poster decides they want to attempt the repair after considering the advice given that is their choice.

I think the level of teamwork here is pretty amazing, especially considering that most of us have never met any of the other Tech's. I have emailed Moe, DMZ, and PCRMike, but never talked to any of them.

ST
by Stephen on Mar 17, 2007 at 1:03pm Add comment
Taking it to an HP certified shop is not a certainty either. There was someone who posted last year who took their 1200 to a shop. They wanted over $150 for the fuser plus labor so they bought the fuser over the internet for over $100 and gave it to the "tech". They botched the repair, charged them for it and that's when I got involved. They shipped the printer to me and I was kind of horrified at the level of repair. Aside from the missing screws, they had yanked a connector out of the board and then told the customer that they needed a new board and the cost was too much. That pretty much sux when a repair shop screws up your printer, charges you for it and then tells you that you need to buy a new printer! I managed to repair the connector, replaced the film and sent it back for less than the cost of a new fuser. I also advised them to stop payment, complain to HP and the BBB.
We now offer a repair kit complete with film, lubricant and video instructions. http://www.fixyourownprinter.com/kits/hp/K94
by moe on Mar 17, 2007 at 3:21pm Add comment
And I bet the connector they pulled off was the one that went to the fuser sensor. Some places just never learn. I have done many of these and when the connector is to hard to remove for that part, I just unscrew the little board and sensor from the existing fuser, replace the fuser and remove the new board and put the old one on that fuser. I would say I have to do this on 25\% of the fuser replacments on that series. As to replacing the fuser for the current user I am sure someone on this site will provide him with instructions should he request them. With instruction it is not that hard of a job
by dmzcompute on Mar 17, 2007 at 6:24pm Add comment