tommyjohn

asked Jan 9, 2007 at 10:34am
Hp HP LaserJet 4M

Enlightened me hp laserjet 4m paper jam on exit

I have a hp laser jet 4m i used it for the first time it printed the
printer test page with out a problem after i installed it on my computer then i tried to print a ten page document and i get a paper
jam code 13.the paper jams at the back of the printer and has like a
accordion fold near the end of the paper.so i cleared the jam and tried printing again same results except this time i get random characters at the beginning of the of the paper and the same accordion fold at the end of the paper the paper jams at the back of the printer.can someone enlightened me on what kits i need to repair this problem.