dee_eti

asked Nov 3, 2006 at 8:09am
Hp HP LaserJet 4100TN

HP 4100tn error 82.01.80 cl02

Hi,
One of our clients has an HP4100tn and every morning they turn it on they get this error. We have replaced the formatter board, updated the firmware and increased their ram to 128, yet they are still getting this error. Does anyone have any idea what else we can do to fix this?

Thanks for your help.
Is there anything plugged in to the EIO slot? Book shows that EIO ? is bad.
by David Etling on Nov 3, 2006 at 12:47pm Add comment
The N in 4100TN stands for network, so this machine should have a JetDirect card plugged in to one of the EIO slots.

If an EIO card fails in slot 1 you get an 81 error, if in slot 2 an 82 error.
by Stephen on Nov 3, 2006 at 5:11pm Add comment