rgraves

asked Jul 26, 2006 at 11:20am
Hp HP LaserJet 4100

49.xxxx error on HP 4100

Im receiving a 49.4C27 error on an HP 4100, Have removed the Jet Direct, still same problem, removed both DIMMs, 1 32, and 1 64.. still same problem. Booted up with the 32, same problem. booted up with the 64, same problem. This is the users 2nd 4100, and has received the same error message on both printers. User had the last printer aprox 1 year ago, until we replaced it..

Performed printer maint kit on printer about 3 hrs ago.. user can print fine from word / outlook etc, I only get the 49.4C27 error when printing a test page from the control panel, Information > print test page ..

Help!
That is a firmware issue. Contact HP as they still may replace the firmware for free maybe.
by dmzcompute on Jul 26, 2006 at 4:14pm Add comment