scking

asked Apr 17, 2006 at 12:11pm
Lexmark Lexmark Optra R

Lexmark Optra R+

I have a Lexmark Optra R+ printer. It takes a 4049 cartridge.
There was a paper jam and a co-worker pulled the sheet out. Of course, the paper shredded leaving strips of paper stuck under what I am guessing is the fuser. Does anyone know how I can remove this paper? I am not very mechanical and I would really appreciate any help that I can get. Please Let me know if you can help Me.

Thanks Kristy