jeromel
asked Feb 23, 2006 at 6:35am
HP LaserJet 4M
HP4M+ Upper tray paper feed problem
Have a HP4M+
On occasion, the upper tray (MP tray) will grab two sheets at a time, causing a paper jam. The lower cassette works fine. Problem is only with upper tray.
Is this a worn roller problem? If so, which roller(s) should I replace.
Many thanks,
Jerry
On occasion, the upper tray (MP tray) will grab two sheets at a time, causing a paper jam. The lower cassette works fine. Problem is only with upper tray.
Is this a worn roller problem? If so, which roller(s) should I replace.
Many thanks,
Jerry
Your problem is the separation pad. Moe sells a repair kit on this site.
If you want one, then you have to use the Request Item link under the Specials Tab above.
