Alwoody

asked Sep 29, 2005 at 7:43am
Epson Epson Artisan 810

Epson stylus photo 810 - Sends documents to Queue

Hi,
For the last couple of weeks every time I try to print anything it gets sent to a queue but will not print. A small printer icon appears in the taskbar and when I click on it a window opens showing me that my document is in a queue. From this point I just cannot get it to print.
I have had to uninstall the printer and then re-install it to get it to print but after I have shut my PC down and start it another time the same fault has re-appeared.
Can anyone suggest a cure?
Thanks
are you sure you are not setting the printer driver to 'use printer offline'. documents will then go to the queue but will never print. make sure that this option is not selected
by Anonymous on Sep 29, 2005 at 9:02am Add comment
You got it in one Thanks for your help. Had to remove the tick from "use printer offline" Don't know how it got ticked in the first place.
by Alwoody on Sep 30, 2005 at 4:06am Add comment
no problrem, glad to help
by unknown on Sep 30, 2005 at 7:50am Add comment