asked Aug 31, 2005 at 11:52pm
Hp HP LaserJet 3100

HP 3100 printer fixing error

Dear Moe,

I am getting a "printer fixing error" and saying "replace fixing unit". I followed HP service instruction to check the heat element and I get 26.5 ohm reading and 335.2K ohm at the thermister feedback connector. The thermister feedback reading is lower than what the service manual calls for.

My first question is if this heat element is no good? or should I look for something else?

My second question is that do I need to replace with RG5-4678 or can I get by with RG5-3459?

The last question is, do you have the heat element for HP 3100?

Thank you very much!
Every one of those I've encountered has been a bad fixing heater assy. For some reason I haven't been able to figure out, the 3100 costs almost twice what a 5L assy. costs. Of course the 5L is just a tiny bit different and won't fit in. We don't stock the 3100s because we rarely see a bad one and they cost about $100.
by moe on Sep 1, 2005 at 9:25am Add comment