acasked Jul 16, 2005 at 2:01am
Epson Artisan 810
Although my printer is working OK the ink remaining indicator is greyed out. When I go to stylus monitor it says "communication error". Does anyone have any ideas?
ac: Usually when the ink indicator is greyed out, that indicates that your printer cannot identify the ink cartridge that is installed. If you are actually using a Non-Epson Ink Cartridge, it could be as simple as using that wrong ink cartridge in your prionter. Its very common that some brands of non-epson ink cartridges may not always be recognized by the newer models of epson printers. Its usually because of the inexpensive and or incompatable electrical chips that are mounted on some brands of generic or third-party ink cartridges. Unfortunatly, there is no way to make your epson printer use that non-epson ink cartridge, if it cannot actually recognize it. Sometimes you will even get error messages up on your monitors screen, telling you that you are actually using a non-epson ink cartridge, or that your printer cannot recognize the cartridge that you installed. Sometimes the ink level indicator, on your status monitor, will not show an actual ink level, but may indicate a cartridge error or cartridge problem instead. Either you buy an actual epson ink cartridge, or keep trying the non-epson cartridges, until you find a brand that will work in your printer. I have read a suggestion that you can always use an actual epson ink cartridge and when its empty, use the electrical chip off that epson cartridge. You could install the epson chip onto the non-epson ink cartridge, but then you would need an actual "Ink Chip Resetter", to reset that chip, that was marked as empty by your printer. Until that chip is reset, it will not work in your printer. Some people simply refill the empty epson ink cartridge and then reset the electrical chip. The choice on what to do, or what to use is yours to make...If you are actually using a Epson Ink Cartridge, then its possible that cartridge is defective or at least failing...JUST SO YOU WILL KNOW: Unfortunatly, not all "Generic" & "Third-Party" ink cartridges are made the same and none of them actually contain the right formulation of ink, for the epson printers [formula is patented by Epson Company]. Some are probably close and seem to be better than others, but some simply can clog-up or even damage the print head assemblies on epson printers. Epson ink jet printers are one of the few printers on the market that seem to have so many problems with non-manufactors inks, especially the newer models made with-in the last few years. Epson printers use a completely different print head inking system than most other brands of printers and correct epson ink formulation is vital. Most, if not all of the other manufactors, use thermal or bubblejet print heads and because the other brands use a totally different system, they don't seem to have as many problems using refilled inks or non-manufactor's ink cartridges. There are people that say they use generic or third-party inks or ink cartridges in their epson printer and have never had a problem. I've seen and read about too many problems caused by using non-epson ink, especially on the newer models of epson printers that have come out in the last few years. No matter what anyone says, all blacks and colors are not the same. Printer manufacters do not make available their ink formulation and in most cases, the formulation is patented. Any difference in the ink formulation can clog the small print head nozzles or damage other critical components. One individual print head nozzle is so tiny, that it will not accept a human hair, so you can see why they can get clogged so easily, or even why the nozzles can be so easily damaged. Epson has many different formulas just for its black ink, for all the different epson printers, let alone for their colored inks. Generally if you are using non-epson ink or ink cartridges, or refilling your old cartridges, you are using the wrong ink for your printer and sooner or later you will have some type of problems, almost everyone does. You are taking your chances by using third-party or generic ink cartridges, or even by refilling your old cartridges. I understand the differences in the costs of the non-epson ink and ink cartridges, compared to the actual epson ink cartridges and the choice is always yours to make. It really does not matter to me what type of ink cartridges you decide to use in your epson printer...Good Luck! Denny Conway
Epson Artisan 810