mharris

asked Jul 6, 2005 at 2:03pm
Hp HP LaserJet 3200

HP 3200, 79 Service Error

They get a 79 service error on this all in one. The manual suggests unplugging the machine, but still doesn't work correctly while they are trying to send faxes. Should I have them check for the firmware update?
Hello mharris. I saw your post re; the 79 service errors you received. I too use the hp laserjet 3200 (for the moment) as a stand alone fax. The printing and copying functions work fine but I get the "79: Service Error" followed by "184: CFLASHCONTAI" below it. I was wondering if your advice from kuby worked??? Please advise, this is driving me crazy. Any help from anyone would also be greatly appreciated and I thank you in advance.

Firefly769
by firefly769 on Aug 21, 2005 at 6:46pm Add comment
I doubt mharris is still reading this thread. My advice would be to read the document and see if your firmware should be upgraded. If so just connect the printer to a computer, download the new firmware per the instructions and update. It can not hurt and maybe will help solve your issue. Most 79 errors are corrected with updated firmware.
by dmzcompute on Aug 21, 2005 at 6:54pm Add comment
First I'd like to thank you for such a timely response. Second, you'll have to forgive my computer ignorance... I'm not very computer savy, so what document is it you're speaking of, the firmware download document? I'll try downloading the firmware and hopefully that will do the trick. I do know that a chip/card of some sort had been replaced once already to try and resolve the problem, but it still seems to b e giving me trouble. I'll try your advice. Thanks so much.

Firefly769
by firefly769 on Aug 21, 2005 at 7:51pm Add comment
You need to click on the link in Kuby's post which will give you a HP document and explains the firmware issue and tells you how to tell if you need the upgrade. Heck just click on the link below:

http://www.hp.com/bizsupport/printers/LJ3200.htm
by dmzcompute on Aug 21, 2005 at 8:03pm Add comment
Disconnect the power cable from the product, wait at least 30
seconds, then reconnect the power cable and wait for the
product to initialize. If the error persists, replace the
formatter.If, after replacing the formatter,
the error persists, replace the DIMMs.
or you can download HP laserjet 3200 service manual with troubleshoot product Free....
http://www.coldreset.com/modules.php?name=Downloads
by unknown on Aug 14, 2007 at 8:02am Add comment
Sorry Songkinkhwa but a 79 on a LJ 3200 is corrected most of the time by replacing the firmware DIMM. If you would have read up a few posts you would have seen DMZs post which says what I just did. Copying & pasting from the service manual doesn't always help & can just make things more confusing for people.

Updating the firmware can help if you can get past the 79 error. It was listed as one of the fixes in the readme file that the firmware came with when downloading it few years back.
by Sharpie on Aug 14, 2007 at 9:16am Add comment
try this......
First:
Clear the fax log
Second:
1) Unplug
2) Hold down "*" & "enter/ menu buttons"
3) While holding down both buttons, turn power on
4) Wait til something like "initialize" shows up on the display
5) Let go of buttons
6) Wait til display reads "ready"
7) Unplug for 10 seconds, then plug back in
by moe on Aug 14, 2007 at 9:37am Add comment
Thanks!! This worked for me. Was unable to send or receive faxes and occasional 79 error.

"try this......
First:
Clear the fax log
Second:
1) Unplug
2) Hold down "*" & "enter/ menu buttons"
3) While holding down both buttons, turn power on
4) Wait til something like "initialize" shows up on the display
5) Let go of buttons
6) Wait til display reads "ready"
7) Unplug for 10 seconds, then plug back in" - unknown
I tried alot of the other posts but this ended up being the magic fix for the 79 error! Thanks!

----------------------------------------------
"try this......
First:
Clear the fax log
Second:
1) Unplug
2) Hold down "*" & "enter/ menu buttons"
3) While holding down both buttons, turn power on
4) Wait til something like "initialize" shows up on the display
5) Let go of buttons
6) Wait til display reads "ready"
7) Unplug for 10 seconds, then plug back in"
by unknown on Dec 8, 2009 at 8:56am Add comment