asked Jun 5, 2005 at 10:11pm
Hp HP LaserJet 5MP

HP 5mp jam light on

When turned on the printer goes through the light changing sequence for a short time then (before any motors kick in) the jam light comes on.If I press both buttons together and release
the warming up light flashes 3 times then the jam light comes back on?
When the jam lights comes on without any motor movement, it means a sensor is stuck in the wrong position. Most common place for this printer is below the toner cartridge and below the black plate under the toner. Remove the toner and remove the 1 screw on the left which holds the plate. Wiggle the plate back and forth towards the rear and it will come out. Look for a piece of paper jamed towards the center holding in the sensor and remove. If that is not the issue I would check the sensor flag on the fuser in the back of the printer. Good Luck.
by dmzcompute on Jun 6, 2005 at 9:43am Add comment