unknown

asked May 24, 2005 at 6:44am
Canon Canon LBP 4

canon lbp 4 plus

hello...after installing the printer (win xp) it worked quite well..until I tried to print something from the web...got stuck...and now when I turn the printer on only the "data" light is on and there are black vertical lines on the printer window, halfway through and it goes no further...doesn't go online...I cleared the print job...tried reset..tried to turn it off and on...none of the buttons work (reset..error skip..menu)
any idea what to try? thank you
Disconnect the printer from the pc and then see if the printer operates normally.

You need to determine where the problem really is.
by Stephen on Jun 18, 2005 at 7:42pm Add comment
Do an engine test http://www.fixyourownprinter.com/reference/guides/engine/lx
If you get a page of lines, then you have a bad formatter board. Going to be tough finding a replcement board as the only way would be to find one from another printer with a different problem.
by moe on Jun 19, 2005 at 7:39am Add comment