postmanpat

asked Apr 18, 2005 at 5:48pm
Epson Epson Artisan 700

epson stylus photo 700

hello everybody, hope you can help me, this is the problem.

My daughter was doing some work on her Powerpoint presentation,had finished the same and went to print up her work. She had selected Red as the colour font, enabled print, and found that her Red fonts were printing Yellow. She then tried to change to other colours, but the same thing happened i.e. printed in yellow. Dad (that's me) changed the ink cartridge but this made no difference. Can anyone possibly help, she has the presentation to make on Friday of this week. I am running Windows XP. Thanks a lot.
It sounds like the print head is partially clogged. Try running two or three print head cleanings. And then try printing a page and see if that helped.

You may need to use a print head cleaning kit to fully clear the clog. If you need the cleaning kit use this link http://www.fixyourownprinter.com/kea0.html

I hope this helps,

Wes.
by unknown on Apr 18, 2005 at 6:02pm Add comment