unknown

asked Mar 22, 2005 at 8:23am
Epson Epson Stylus Pro Pro

Epson DFX-5000 Plus

Can anyone tell me why this printer keeps printing vertically instead of horizontally across the paper?

Its on windows XP pro and printing from a windows based payroll package. I have tried changing settings in all the preferences from portrait to landscape etc etc and loads of others like changing paper sizes etc and nothing changes at all when I reprint!!

Thanks in advance to anyone who can stop me from destroying this printer!
jnr: I'm sorry, but I have never heasrd of an Epson DFX Printer that prints vertically, rather than horizontally on the paper. Just in case no one is actually able to help you, I wanted to let you know that there is a free download of an "Epson Stylus DFX-5000+ [plus] Service Manual", from fixyourownprinter.com, at http://www.fixyourownprinter.com/reference/manuals/public/epson . That manual may be of some help in troubleshooting your printers possible printing problem. Under PRINTER OPERATIONS [in the service manual], is DIP SWITCH SETTINGS that you may want to check out, just in case their is a setting that I'm not framiliar with...I also wanted to let you know, that you may be able to get help directly from the "Epson Technical Support Department". At least that way you are dealing with a technician thats trained on your particular model, by Epson Company. To see available phone numbers for technical support, go on-line to Epson @ " http://www.epson.com ", or call the Epson Automated Support Locator @ 1-800-442-2110 [press 1, then 1 & following prompts]. If your printer is out of warranty, you will need a credit card, before the technicians can help you, because there is a charge for technical support over the phone. You can also e-mail the "Epson Technical Support Department", for possible free help or advice, at http://www.epson.com and then click-on "Proceed With E-Mail". They state on their web-site, that they "will respond via e-mail within 1 business day"...Good Luck! Denny Conway
by Denny Conway on Mar 22, 2005 at 4:52pm Add comment
I need service manual for epson dfx 5000 plus (TM-DFX5K+)

Thank you
by pcmax on Apr 8, 2005 at 3:06am Add comment
pcmax: There is a free download of an "Epson dfx-5000+ Service Manual", from fixyourownprinter.com, at http://www.fixyourownprinter.com/reference/manuals/public/epson ...Denny Conway
by Denny Conway on Apr 11, 2005 at 10:23am Add comment