DGasked Aug 30, 2000 at 5:57pm
HP 560C No print,blank!
>I believe I know exactly what is causing your issue. If what you are
>describing is a horizontal smearing of black ink at the bottom of the
>letters the culprit is a build up of dried ink and dust on the bottom of the
>carriage not the cartridges. It will be encrusted on. The best way to clean
>it is to take a round disposable coffee filter and wetten it with warm
>water. Then wring it out and fold it horizontally like a bandage. Then work
>it under the bottom of the plastic carriage and work it back and forth
>horizontally. It will take some effort to get this clean but afterwards it
>should print like new.
are the cartridges? Are these new from HP or are you refilling them?=color new,B&W refilled