asked Dec 14, 2004 at 2:40am
Hp HP LaserJet 2200D

HP Laserjet 2200D error

Guys I need your help. I have an hp laserjet 2200d. And from nowhere it started giving a flushing red light on the Triangle icon on the printer. I checked and there is no paper jam, nor is there any tray open, and the caterlage is there.

Please what should I do?

It is not as simple as most printers.
Turn the printer of and remove the paper tray.
Lay it on it's right side.
The are to clips/collars on either side of the roller.
Rotate them 1/4 turn towards the bottom of the printer and one will slide out of the printer and the other up the shaft.


by mcprinter on Aug 10, 2006 at 4:40pm Add comment
Looks like the memory on the formatter is bad. Reason is the middle green light is the data received light and always lights as the printer is receiving data or will stay on solid if data is in the buffer and something is preventing it from printing. One thing you can try is a NVRAM reset which may or may not work. Turn off the power. Now hold down the go button (big button in front) and turn the power on and hold the button down until all three lights come on solid. Release the button and the printer should then start cycling the lights until it comes to ready. At this point I would try the test page again and this time make sure the cable from the computer is NOT connected. If you get the same reaction, then the formatter is toast and needs to be replaced. If you now get a good test page, turn off the printer, reattach the computer cable, turn back on and try again.
by dmzcompute on Dec 20, 2006 at 3:34pm Add comment
This took care of two of my printers. The feeding 1/4 inch at a time seems to be a cleaning sheet of som e kind. I get this sheet by holding the go button for 15 seconds and then releasing.

Once I did the reset on the third 2200 and tried to print a test page using the go button I get a medium pitch humming noise, that I would describe as rubber moving against something that is not moving. All three lights come on solid at this point when I hold job cancel and go the go light turns off and the attention and ready lights stay on solid.

I did some searching around and was not able to find this light pattern on this site or on HP. If you could point me in the right direction on this issue I would appreciate it. - slaglema
The printer initialise ok then when you try to print test page the gears turns but it fails to pick the paper the paper pick gears are not turning.
by unknown on Jul 18, 2005 at 6:07am Add comment
Hi dear how are u sir,

plz suggest about HPleaser jet2200DN PRINTER. we have serivce and blower the printer and have clean it through blower, before service the printer print the page with little black print. but now it could not print a page plz can suggest what is wrong.

we have over hall it.

Fazli haq
by unknown on May 8, 2006 at 8:52pm Add comment
The only other possibility would be if the 2 green lights are broken or burnt out. When you turn on the printer there are 3 lights which should cycle. 2 green and 1 amber. If you see the green lights cycle, then your error is a memory overflow and the formatter is bad. I assume the test print you are doing is by pressing the big button on the printer for a couple of seconds. If not do it and see if a test page prints. If the green lights do not come on, then it will be very difficult to diagnose since part of the secondary error code will most likely be one of those lights. If the green lights do not cycle, then when the solid amber light comes on, press both buttons and tell us if the amber light stays on or goes out.
by dmzcompute on Dec 20, 2006 at 11:24am Add comment
The 3 lights cycle when I turn the printer on so the lights appear to be good. I was doing a windows test page. I did one using the large button and it started cycling all three lights, fed a piece of paper part way, then started feeding it a 1/4 inch at a time, the paper has not printing on it. The whole time it does this all three light flash in sequence. then it goes back to a solid green light (the middle light). the other two lights are off. - slaglema
The error is a laser/scanner error and the noise is becasue the motor is not running smoothly and cause the error. This has been discussed here many times and link below is one in which I explain a procedure which may or may not fix the issue. Not the easiest thing to do, but does not cost anything.
by dmzcompute on Feb 11, 2007 at 5:55pm Add comment
Thanks. Looked at the scanner motor and it was frozen. Spun it a few times and it broke free. Great information. I do not have any lightweight machine old handy, but it seams to be working.

Thanks again for your detailed knowledge of this printer

Stuart - Anonymous
Does the motor turn when you lift up the toner door and put it back down. If not it means there is a jam or a sensor flag in the wrong postion telling the printer there is a jam. If the motor does not turn it means you most llkely have a problem with the formatter or main board. One thing you can try is to hold down the big button for at least 20 seconds as you apply power to see if that will reset the printer. Also if you have a network card installed or extra memory I would remove them. You will also want to disconnect the printer from the computer by removing the cable at the printer. If holding the big button does nothing try holding the small button on power on for at least 20 seconds and see if that helps. One of those buttons held will cause a NVRAM reset so if you have a network card in the printer it to will be reset. Remember if the motor does not turn it is a sensor issue and none of the button holding will help.
by dmzcompute on Dec 14, 2004 at 6:01am Add comment
my hp laser jet 2200 dn errer from tray 1 to paper jame errer and page not to tray and
please help me
- jalal

Yes the motor does turn when I lift up the toner door and put it back down.

I have also tried your solution, but the red light next to the triangle with an exclamtion mark continues tp flash red.

I have disconnected the printer and removed the Jetdirect network card.

Thanks I await to hear from you. What should I do next.
by Anonymous on Dec 14, 2004 at 11:15pm Add comment
Take out the tray, turn/press the green lever on left side, and a metal plate should fall down.
Check for papers here.
If not then probably a sensor/sensor arm got stuck. can't remember the name on it, but it's a common error.
Check hp pages, should be papers on it. You may need to replace the arm.
by unknown on Dec 15, 2004 at 3:30am Add comment
I know this is an old post, and I'm not a member, but I wanted you to know your information was helpful in fixing my flashing red error light. Thanks...Loree Thompson-Marts, Middletown OH 11/1/2006 - Anonymous

HP LaserJet 2200 Product Family - Blinking Attention Light will not Clear

HP LaserJet 2100 and 2200 Series Printers - The Printer Light Blinks and Will Only Print If the Go Button Is Pressed - ...

If you are able to print when you are pressing go
button, then you have to turn off manual feed.

by unknown on Dec 15, 2004 at 3:41am Add comment
My assumption is the light is on when you turn on the printer. In other words the green ready light does not stay on but rather goes to the attention light. If that is the case and you tried everything above, it is either the formatter or the main board. Most common is the formatter. If it goes to ready and does it when you send a print job either your pickup in the tray is not working or the sensor which detects paper in the manual tray is pushed in (most common is the spring has poped out) and the printer thinks there is paper in the manual feeder. Easy to tell, just put paper on the manual feeder and see if it prints. If it does that is your problem. Good Luck.
by dmzcompute on Dec 15, 2004 at 7:02am Add comment

Men your solution worked. Indeed there is a green lever under the try when u remove the paper try. And when I push it there was paper under. Thanks a million. You guys are a boom.

Many thanks to dmzcompute too thanks for the solution help and effort.

I owe you one guys.
by topcat on Dec 15, 2004 at 11:42pm Add comment
The triangle light continually blinks. It says that the printing was paused and when I hit resume printing and error message said Operation could not be completed and that access is denied. I have unplugged the printer from the cpu and cut to power off. Still nothing.
by unknown on May 17, 2005 at 5:56pm Add comment
My printer is putting horizontal 'smuge bands'on the paper when I print. I have tried all the cleaning procedures in the user's guide.
Any ideas?
by unknown on Jul 18, 2005 at 7:40am Add comment
The printer fails to pick paper the gears just rolling when command it to print then after it gives me the red light.
by unknown on Jul 20, 2005 at 4:02am Add comment
What happens if you put a piece of paper on the manual feeder. Does it feed. If so, it could be the pickup roller shaft for the tray has shifted to the right and no longer locks in the pickup roller. There is a plastic clip which sometimes loosens and the shaft moves. Hard to repair as all the parts on the right side to include the drive train needs to be removed. It could also be the selenoid which controls the movement of the pickup roller is bad and does not release the pickup roller. Another very common issue is the sensor flag in the manual tray has the spring come off or move and the flag is stuck towards the back of the printer and the printer thinks there is paper in the manual feeder and always tries to pickup paper from that tray and not the lower tray.
by dmzcompute on Jul 20, 2005 at 6:52am Add comment
You what happens the selenoid which controls the movement of pick up roller is not functioning but i got another from a friend of the same model for trouble shooting then i discovered that when i try scanner from the working printer and put it on the faulty one it is able to print so WHAT IS THE RELATIONSHIP BETWEEN THE SCANNER AND PAPER PICK ROLLER? OR THE SELENOID?
by unknown on Jul 25, 2005 at 3:26am Add comment
You were wright. I tried scanner and it worked. Thanks a million - Anonymous
The relationship is that all the lights on your formatter are probably not working to give you the fatal error for the scanner. There are three lights and all of them should cycle when the printer is first turned on. If only the red light cyles when you turn on the printer, it means the other two are not working and the printer can not give you the fatal error code of all three lights on when the error happens. If the scanner replacment solves the issue then it means there was nothing wrong with the selenoid.
by dmzcompute on Jul 25, 2005 at 7:53am Add comment
When I try to print a document from the web, from someone else, or with the track changes option in Microsoft Word, the triangle red light comes on(does not blink, just stays on) and a printing error icon comes up on my screen. I seem to be able to print documents that I created on my computer. Any suggestions?
by unknown on Aug 18, 2005 at 6:10am Add comment
HELP, my Pick-up rollers are not turning and I error out !!
Anyone herd of this
by Anonymous on Apr 25, 2006 at 4:45pm Add comment
My hp laserjet 2200d, has been idle for sometime now about one year. Recently, I decided to get back to it and use for daily printing. The printer cannot pick paper (the paper loaded is about half the tray capacity) and there is this loud crunching noise from the rollers at the rear where the paper is supposed to some out from. Any help from somebody out there?

Thanks - raycee
I think we need a little more information. When you send a print job are you trying to draw paper from the paper tray or manual feeder? If from the paper tray, try putting paper on the manual feeder and tell us what happens. If you error out what do you mean. Just the amber trouble light come on or do all three lights come on solid. If all three light, press both buttons at the same time and let us know what the light pattern changes to. From what you have told us so far no one can help you. Information, information and information.
by dmzcompute on Apr 25, 2006 at 5:07pm Add comment
Is there someone which knows how to remove the pickup roller just under the papertray 2 ?

I've been lookign over on hp website and can't find any.

Thx a bunch and hope to hear from you guys soon,

by unknown on Aug 10, 2006 at 11:36am Add comment
I've just been fighting with a 2200 that wouldn't pick up paper from manual tray or main tray, even tho the whole unit would spin and seem to be trying. Thanks to the guy that found the scanner being the cause, I changed out the scanner and unit works fine.

this is the only place that led me there, thanks!
by unknown on Aug 15, 2006 at 2:53pm Add comment
Recently my printer started to make this horrible sound it printed for a while then stopped, now it just make the horrible sound. I'm using the manual feeder. can anyone help?.

by unknown on Sep 27, 2006 at 7:25am Add comment
If it is working fine from the manual feed but when you go to print from the paper tray a horrible/grinding noise will come out of the machine the shaft for the pickup roller has been dislodges from the right side of the printer. You have to take the formatter out and reallign shaft with pickup roller gear and spring. You have to remove-toner cartridge, dim cover rear cover top cover, left cover,eio card, formatter, pwoer supply and print drive assembly. Reallign and should start printing without the noises. - BDAV30
Member? What's that?

There are 11 kind of people who post on this board.

People with printer problems.

Volunteers with answers

And then there's Moe...

by Stephen on Nov 1, 2006 at 6:27pm Add comment

Hi Folks, Please take a look at this pic, the Ready light (is flashing green) i have checked and can see now paper jam, or anything wrong, can anyone tell me what the problem is please ? thanks.
by unknown on Nov 15, 2006 at 5:17am Add comment
Looks like stuck on receiving data. Tell you what. Disconnect the printer from the computer. Now turn it on and see if it comes to ready. If it does, press both buttons to print a config sheet. If the sheet feeds and prints the config report, remove the driver on the computer for this printer. Now connect the printer and turn on the computer and reload the driver and see what happens.
by dmzcompute on Nov 15, 2006 at 3:28pm Add comment
Hi! I have a 2200 printer that keeps on printing a test page and I cannot print anything else. The green light is on. I tried disconnecting the electric and computer cable and shutting off the printer and holding the GO button but nothing helps. Please help!!! THANKS - Anonymous
Hopefully this is an easy one for the printing Gods. Everything is working as it should on the printer. The only thing that is a problem is that when its printing it makes a high pitched noise. It just recently starting doing this. I have removed the toner cart. and hit everything with some air. Still making the noise. Is it time for the maint. kit?
by unknown on Dec 5, 2006 at 1:06pm Add comment
What you are describing sounds like it is coming from the laser scanner. If the noise starts shortly after you send the print command and continues for a little while after the paper comes out, that's the scanner motor bearings. Contrary to what the name "maintenance kit" implies, there is nothing in there that will fix the problem.
by moe on Dec 5, 2006 at 1:13pm Add comment

Probably not.

Does the sound wind up gradually to a high pitched whine, and then wind down slowly? (as in several seconds after the main motor stops turning and the rollers are no longer moving the sound persists)

That is caused by a noisy Laser/Scanner motor.


If it's an annoying squeak that occurs whenever the delivery rollers are turning it's likely due to a lubrication problem with the delivery rollers, (there was a service note on this, but it expired long, long ago... in a galaxy... wait, that's another story).

by Stephen on Dec 5, 2006 at 1:17pm Add comment
The noise does continue after the paper comes out (just for like half a sec), but it sounds like it starts up when it grabs a sheet from the tray. What is weird is that it does not do it every single time. It does it more times than it does not do it. And its loud not just a little tiny peep.

If it is in fact the scanner motor what are my options? New printer or is this someting that can be fixed/replaced?

Where and how do you get to the service rollers? How would you lubricate them?

I work on PC's all day long, but my printer service abilities are limited (but I'm willing to learn).
by unknown on Dec 5, 2006 at 2:12pm Add comment
If the noise only continues for half a second it's not the scanner.

Before you do anything else please try feeding from tray 1 and tell us if the noise is the same, (fold down tray).

You might print the configuration page while you are doing this so you can tell us the page count, (hold down the little button, push and release the big button, let go of the little button).

To get to the delivery rollers you need to remove the cover.

It's genarally better to replace them, HP sells a kit with all the needed parts.

C7058-67905 50.00 Delivery roller kit - Includes all face-down delivery roller assemblies, upper delivery roller supports, and roller drive gear

The problem with lubrication is that most people get carried away, they grab a spray can of WD-40, (at that point they have made two mistakes), and lubricant gets places it should not be.

If you lube anything in a printer you should use a light silicone or synthetic oil, apply it sparingly, (1-2 drops), and wipe off excess, (yes, even if you only applied 2 drops).

Oil migrates, it can eventually get on the rollers, rubber and oil do not get along well. Oil and plastic do not like petroleum based lubricants, (read the label close on that WD-40 you keep thinking about).

Here's a FYOP approved lubricant.
by Stephen on Dec 5, 2006 at 3:20pm Add comment
I'm currently at work, but I will feed thru the manual tray later today and see what we get. I will do like 10 sheets and see what average results are. Thanks for the help. Not much on the net about this, and HP only wants to sell you the maint. kit and I dont need the fuser. Hate to spend $$ on something I dont need.
by unknown on Dec 6, 2006 at 7:31am Add comment
I have hp2200dn printer.When i start the printer And try to give some printing after some time all 3lights are blinking and printout does not coming
by Anonymous on Dec 8, 2006 at 12:49am Add comment
Are the light blinking or solid? If solid then press both buttons and report the light pattern and someone will tell you what is wrong. - dmzcompute
I have a HP Laserjet 2200D that when you try to print make normal noises, never prints and the amber light comes on solid until you cycle the power. I have tried printing from both trays 1 (manual) and 2. Neither will feed paper. I have checked everywhere for a jam including the drop down that is above tray 2, no jams. I see that another user was able to fix his by replacing the scanner. Am I having the same problem?

Thank you for your time.

Mark Slagle
by slaglema on Dec 19, 2006 at 1:51pm Add comment
Your error is a memory overflow error. In other words your printer does not have enough memory to process the job. First thing you want to do is cancel the job. Next go into the printer properties and temporarily change the dpi of the job from 600 to either 300 or 150 which should enable the job to print. If you constantly get this type of error, then you should think of maybe adding some additional ram to the printer. If you get this error with just trying to print a test page, then it is possible you have some bad memory on the formatter board in which case the formatter will need to be replaced.
by dmzcompute on Dec 19, 2006 at 3:52pm Add comment
dmz, was your 12/19 post in response to my question?

If so, I have this problem when I try to print a test page as well. Also the ladies that use the printer told me that it started making loud scraping noises before the solid amber condition started. Does this still sound like a formatter/memory issue. Are there any other tests I could try before we order parts? - slaglema
DMZ Thank you for all of the help. I have one remaining questions, is the formatter board the board in the front right that has the buttons and two memory slots on it?
by slaglema on Dec 21, 2006 at 5:45am Add comment
And by the way after the reset I get the same condition.
by slaglema on Dec 21, 2006 at 6:20am Add comment
The fatal error secondary message (light pattern) you have described, "the attention & ready lights stay on solid, when pressing the two buttons" indicates a scan motor error.
Good luck!
by Anonymous on Dec 21, 2006 at 7:27am Add comment
My 2200D was working perfectly. Middle of the day I sent a print job and got "document failed to print" error. I had a quick look at the printer and none of the lights were on. I check all cables...nothing. I unplugged everything, counted to 30, plugged everything back in...nothing. I changed the power cable, just in case...nothing. I can't get the thing to power up. Very strange.
Any help would be great.
by unknown on Dec 21, 2006 at 1:16pm Add comment
Do you hear any noises when you turn it on like a fan. If not then my guess would be the main board. There are a couple of fuses on the board, but I have never seen one without power that had a fuser blown. If you hear the fan, then you may want to remove the right side cover and disconnect the formatter and then power on and see if the motor turns. If it does, then press the engine test button towards the back on the right side and if it prints out a page with lines, then the formatter is the issue. If no motor movement, then the ECU or main board is bad. The only other thing which I am sure you did would be to plug a lamp into the socket the printer was attached and make sure there is juice at the socket.
by dmzcompute on Dec 21, 2006 at 2:46pm Add comment
Thanks for the response dmzcompute.
There is no noise. I checked the plug and all is well. So, if it's the ECU or main board, is it worth getting repaired, or should I just get a new printer? If it's a pretty simple task I can try it myself, I just don't know where I would get a printer board.
- Anonymous
The board is not cheap. About the only place would be ebay and again you have to be careful. Most times printers of this model on ebay are there because of bad fusers, formatters or scanners. Having the ecu board go bad is rare but it happens. Not an easy task to replace either since a lot has to come off.
by dmzcompute on Dec 21, 2006 at 5:04pm Add comment
I purchased a 2200d tray 3 unit on ebay. I set up the printer in the printer defaults to accept a 3rd tray. When I use it, it pulls multiple sheets of paper and jams. If I use heavier paper, it seem to jam less. Do I need to replace a pick up roller? help!
by revtodd on Dec 24, 2006 at 3:46pm Add comment
You need to replace the separation pad which is in the center of the paper tray and is black and has a rubber surface. You can test by just switching the trays from the one on the unit to the one you just purchased and the mulitple sheets should now occur from tray 2. You can email [email protected] as I am sure he stocks them.
by dmzcompute on Dec 24, 2006 at 3:58pm Add comment
The site is actually intuitive and lists printer repair kits that are applicable up above the message board. Unfortunately, nobody ever looks up there so here's the link
by moe on Dec 24, 2006 at 4:00pm Add comment
Moe you need to update your kits database. If you go to hp and click on the 2200 all that is shown is the tray 1 pad. If you click on the 2100 then it shows the 3 kits. I did like many people and just scrolled up to the kits line and then looked, never realizing it was listed above the kit line.
by dmzcompute on Dec 24, 2006 at 6:29pm Add comment
Thanks for pointing out the oversight. I'll have it corrected.
by moe on Dec 24, 2006 at 10:32pm Add comment
I just added the 3rd tray to my Laserjet 2200d and have discovered that when I print something and have the printer set to AUTO SELECT, it pulls paper from TRAY 3. I have the same printer at the office but it always pulls paper from TRAY 2 each time. I've looked all over and can't find a way to configure this. Please advise.
by SeanHouTx on Jan 7, 2007 at 11:51pm Add comment

There are two places where size and type of paper are stored. One is in the driver where you tell the computer what size and type paper are contained in each tray. The other place is in the printer memory where it is stored based on old dos commands or plj commands which had been sent to the printer and tell it what size paper is in each tray. To see the printer settings just press both buttons at the same time and a configuration page will print and it will tell you what the printer thinks is in each tray. Now so you understand the way this printer works if both trays are set for plain and letter paper for example it will always draw from the lowest tray or highest tray number. As an example lets say you have plain and letter in both trays and both trays are set in the software as having plain and letter it will draw from tray 3 first and when that tray is empty from tray 2. If tray 3 is set in the software as having for example letterhead paper and the job calls for plain letter, then the printer will draw from tray 2.


You need to press both button at the same time and the light pattern will probably change. Report back what is the new light pattern as that will be the error code of what is wrong. All three lights like you got are telling you there is a fatal error and pressing both buttons will tell us the code to tell you what is wrong. - dmzcompute
My printer just started with this problem.

It makes a loud noise when receiving a print job, Like a LOUD noise, and it does not print.
after about 15 seconds all the lights turn on, and stay on, until I turn the printer off.

It went from working perfectly to this, all of a sudden, any thoughts?

by unknown on Jan 9, 2007 at 9:49am Add comment
If the noise sounds like a small jet engine spinning, it's the laser scanner motor bearings. It's amazing how much noise that tiny motor emits. - Anonymous

Let the poster report back the code instead of trying to diagnose by sound. If it is indeed the laser/scanner motor, they can sometimes be repaired, but it is best to know EXACTLY what is wrong, not guess at it.
by dmzcompute on Jan 9, 2007 at 4:49pm Add comment
My printer won't print anything and has all three lights on all the time. When I press the GO and JOB CANCEL buttons simultaneously the attention and go lights start to flash together but the ready light goes out. When I release the buttons all 3 are on again. This thing is driving me crazy, can anybody offer any suggestions as to what might be wrong with it and how I can fix it?

by Anonymous on Jan 10, 2007 at 9:04am Add comment
It's look like you have a fan motor error.
� Turn the printer off, then turn it back
� Turn the printer off, then reseat the
connection between the fan and the
� Replace the fan.
� Replace the engine controller

Good Luck,
by Ypshec on Jan 10, 2007 at 9:49am Add comment
Actually your error is a interface error. What you need to do is remove the cable from the printer which goes to the computer and turn on the printer and see if it comes to ready. If it does, press the big button to print a test page and if it prints ok it means your issue is the cable which goes to the computer or the port on the computer.
by dmzcompute on Jan 10, 2007 at 4:10pm Add comment
i have HP LJ 2200D printer. which is using legal size paper in tray 2 and a letter size paper in tray 3. When i print job it uses all the pages and doesnot go to the tray3 automatic. can someone advise me what to do?

Thank you in advance.

by unknown on Feb 7, 2007 at 9:07am Add comment
There really isn't anything you can do. The printer won't switch automatically to a tray that is set for a different printer size.
by moe on Feb 7, 2007 at 9:15am Add comment
How about if i setup the same size paper in tray 2 AND TRAY 3? WHILL IT CHANGE OVER AUTOMATIC? - Anonymous
Can someone teach me how to configure trays from the printer itself? i have HP LJ 2200D printer. Eventhough i have setup Letter size paper in the Tray 2 via printer driver. It is still showing Legal size setup in the configuration page. How can i chage it to letter size in the configuration?

Thank You in advance.
by unknown on Feb 7, 2007 at 9:23am Add comment
If you installed it using the CD that came with it you might have a device configuration utility available.

The User Guide is on that CD.

Here's an excerpt:

Printing by Size of Paper

Note For printing by type of paper, see Tray Lock.

You can configure the printer to select paper by size (such as letter or A4), as opposed to source (a paper tray).

If you frequently use several different sizes of paper, once trays are set up correctly using the HP LaserJet Device Configuration, you do not have to check which size is loaded in each tray before you print.

To print by size of paper, do the following:

1. Be sure to adjust and load the trays correctly. (See the sections on loading paper, starting with Loading Media into Tray 1.)

2. From the Tray Setup tab in the HP LaserJet Device Configuration, select the paper size for each tray.

3. From the software or printer driver, select the desired size of paper. From a Windows application, click File and select Page Setup (software) or click File and select Print and then Properties (printer driver).
by Stephen on Feb 7, 2007 at 9:29am Add comment
I am not using jet direct card. It is 2200 D model. How can i change paper size in the printer configuration? - Anonymous
I am not using jet direct card. It is 2200 D model. How can i change paper size in the printer configuration? - Anonymous
You should not have to change the paper size unless you are doing dos printing. Use the driver to tell the computer what size paper is in each tray. Example lets say you always use legal paper and your printer has two trays (tray 1 manaul and tray 2). You load the legal paper in tray 2. Go to the driver properties and tell it that tray 2 has legal paper. Also in the driver set the default paper size to legal. That is all you have to do. When you ask to print the default legal paper it will draw from tray 2. If you need to use letter, the you put it on tray 1 and as long as tray 1 is set for letter it will pull from that tray. Hope this helps.
by dmzcompute on Feb 7, 2007 at 5:03pm Add comment
My LJ 2200D printer suddenly started with this problem.

It made a squeaking noise when receiving a print job, and it does not print. It fails to grab a sheet from the tray or from the manual feed. After about 15 seconds all the lights turn on, and stay on, until I turn the printer off.

It went from working perfectly to this, all of a sudden, any thoughts?

I pressed both buttons at the same time and the light pattern changes to red (DS6-attention) and green (DS1-ready), both are lit steady, not blinking. What does this error code mean?

I removed the jet direct card and did a NVRAM reset, didn't help.

by unknown on Feb 11, 2007 at 5:18pm Add comment
All 3 lights on are a fatal error.

The secondary pattern indicates a laser/scanner error, that combined with the squeaking makes it a pretty sure bet that the scanner motor is binding.

DMZ has previously posted a lubrication procedure for the motor, sorry I didn't save the link, but a little forum searching should dig it up.
by Stephen on Feb 11, 2007 at 5:49pm Add comment
Thank you Stephen and DMZ. I lubed the motor using the great description on the link and all is well. Next time I will search the forum more thoroughly, regret I am new to this. Thanks again, Mark
by unknown on Feb 11, 2007 at 7:21pm Add comment

I am trying to print from my 2200d laserjet but it keeps giving me an error message saying "this document failed to print". the horseshoe light is on and no matter how many times I open and close things, turn on/off, i can't get a response from it ! I would really appreciate any help you guys can give me.


by Anonymous on Feb 23, 2007 at 12:27am Add comment
You have a communication problem. Press the big button on the printer and see if it prints a demo page. Bet is does. You need to check the cable and port and also your driver. Look up dos print on this site and try it. If it works driver is the issue.
by dmzcompute on Feb 23, 2007 at 4:54am Add comment
I have a 2200dn which prints a solid black page when I try to print the test page. Can anyone help me fix this?

by notJohn on Mar 26, 2007 at 5:49pm Add comment
Check the HV connections to the toner cartridge.

They look a little like paper clips.

One may be bent to the side.
by Stephen on Mar 27, 2007 at 6:14pm Add comment
I dont know if anyone can help me or not, but it looks like some people have experienced similar problems. I hope someone can help me cause I have some stuff I need to print.

I have the HP LaserJet 2200DN. I had some problems with it some time ago and it was still under warranty. Basically, it was making a squealing noise. It only took place when the paper started its path through the rollers to come out of the printer. They fixed that problem and for a few years it was great and then it started making that noise again. It still printed but the noise was annoying. Now I can't get it to print at all and the noise is incredibly loud. It almost sounds like something is jammed or the wheels are turning but something is in the way. I read through many of the posts here and I found the duplexing tray and there was nothing there. I have tried the manual tray and the main tray and I get the same loud noise. I have also tried opening the straight paper path door in the back and I still get the loud noise. When I print something, everything starts to run and it looks like it is going to print. Then I get a loud noise and eventually the light with the triangle lights up. I cant get the error to go away unless i turn it off. Does anyone have any suggestions?


Kim Huff
MSN: [email protected]
AIM: admkimhuff
Yahoo: admkimhuff
by unknown on Mar 27, 2007 at 8:06pm Add comment
When you put the paper on the manual feeder and press the button for a self test do you see the roller start to turn and does it attempt to pull the paper in. One thing that can cause a load noise is the toner cartridge. When the printer is warming up do you hear the noise or only when you go to print? The other question is when you power on the printer there are 3 lights on the right side. The one amber light and two green lights below it. Do those lights come on one after the other when the printer is first turned on? Answer those questions and I may be able to help you. When the triangle light comes on is it solid or blinking. If solid I have a feeling the other two lights are not working and if they did you would get all 3 lights on solid.
by dmzcompute on Mar 28, 2007 at 6:55pm Add comment
I recently bought a used 2200d that seems to work okay, however when turned on the green ready light (middle light) fails to light. It doesn't flash when first turned on or light when ready. Could this just be a bad LED? Thanks.
by Graham1 on Apr 19, 2007 at 8:04am Add comment
Hi! I have a 2200 printer that keeps on printing a test page and I cannot print anything else. The green light is on. I tried disconnecting the electric and computer cable and shutting off the printer and holding the GO button but nothing helps. Please help!!! THANKS

by Anonymous on Jun 10, 2007 at 9:20am Add comment
Have seen this mant times. The little led piece for the middle light has broken off. Just use it a is since it works fine.
by dmzcompute on Jun 10, 2007 at 10:05am Add comment
dmzcompute or anyone else,
yeah. i have the same problem as "anonymous." i worked fine and then all of a sudden it seems to continously print out a document (3 pages long) that i printed out before every time i try to print. now when i print it doesn't even respond anymore. so possibly it could be stuck in the memory? from the status screen on mac it says there is 5mb/16mb left of memory. is there a way to clear the memory if memory is the problem? thanks
by unknown on Jun 25, 2007 at 2:51pm Add comment
Hi! I have a HP 2200D printer that will print a test page sometimes but I cannot print anything else, some times it will print and some times it will not. The red light is on also the two green lights are on (fatal error). I tried disconnecting the electric and computer cable and shutting off the printer and holding the GO button but nothing helps. Also uninstalled the program but nothing seems to work. Even tried installing on another computer, same results. I did have my hard drive go bad, everything worked fine before that occurred. Installed a new hard drive and the printer has not worked right since. Anybody else ever have this problem, can it be fixed. Please help!!! THANKS

by Anonymous on Aug 14, 2007 at 10:01am Add comment
Test page meaning the Windows Test Page or the one you get by pushing the button on the printer?
by moe on Aug 14, 2007 at 6:17pm Add comment
Windows test page also the test page doesn't print after you do the install and under printer icon under property print test page doesn't print either or if you push the go button it doesn't print either. I was told the formatter is bad? - Anonymous
What about an engine test. If you remove the panel at the rear right, you will see a tiny black button near the bottom. Push that and it should print a lined test page. That checks out everything but the formatter board. Formatter boards are easy to replace and I have some in stock. If you find you need one, email me by clicking on my name.
by moe on Aug 15, 2007 at 8:28am Add comment
My printer sounds as though it will print but it does not pick up the paper.
by unknown on Aug 23, 2007 at 8:21am Add comment

The people on this board are very helpful but I know from experience that you need to include as much info as possible. Such as the light codes you get. What paper tray you are using, have you tried an alternative tray i.e manual feed (tray 1)? If so what was the result? This kind of information will be helpful to the people who can help you.


Mark - slaglema
I have a HP Laserjet 2000D and it was working fine up to a few days ago.

Now when you try print from my computer or do a test print from the printer (holding the big button or even both buttons) itself. It activates like it will print the motor turns and the rollers all seam to roll like normal. But the paper grabber never even attempts to turn in tray 2. I tried with a paper in the manual feeder and it didn’t even attempt to feed that paper either. After running the rollers for about 20seconds it stops with all lights solid. And only way to get it back to normal status is to turn it off and back on but it still wont print.

I tried powering it on while holding the big button for 20seconds and when I let go of the button and pressed it again it picked up a paper and feeds it but feeds it about ½ inch at a time very slowly, but didn’t print anything on it. But it only did this once I have been unable to get it do this a second time.

I am at a loss. Any ideas? Oh yea when I turn it on the normal green light is on. I guess you call it the Ready light.
by unknown on Sep 27, 2007 at 11:27am Add comment
I have a 2200 on a network in another building that two people are in.

Both of their PC's see the printer and status. However, trying to send a test page from either one does nothing at all. There are no flashing lights on the top. It just sits there.

I have done the usual things such as delete and re-add the printer, powered off/on and left off by pulling the plug. Reseated the network connection inside the printer and the housing.

Pressing the large button for a self test works and it prints a test page (front & back) fine. The page print itself is clean and crisp.

I am starting to run out of tricks. My next tactic will probably be to take a laptop and plug directly into it and test it.

Thanks in advance.

by tysonneil on Oct 12, 2007 at 6:32am Add comment
Hey Ty,

Looks like a network connectivity issue. Your next tactic is a good starting point to test the printer itself. Run a windows test page from your laptop. If that works, then disconnect your laptop from the printer and connect the network cable.

Print the configuration page. This should show you the IP address for the printer (I'm assuming that you have a DHCP server that dishes out IP addresses). See this link for more information.

Once you get the IP address of the printer, try pinging the printer using PING from the command prompt. If that works, then you just need to configure the users printer port to point to that IP address.

Good Luck.
by unknown on Oct 13, 2007 at 6:18am Add comment
no one has any ideas for my problem?? :(
by unknown on Oct 14, 2007 at 6:08pm Add comment
I have a Laserjet2200DTN printer. It try to print out the start up page and keep getting stuck on it. What happened is it printed one side of the page, then when it try to print the other side the paper get stuck. I have to take out tray 2 and press the green lever to remove the paper. What part should I replace or look at to keep it running ?

Thank you for your respond.

Huy Nguyen
by unknown on Oct 16, 2007 at 1:58pm Add comment
I have no idea what you are telling me. My instructions are real simple. When all three lights come on press both buttons and the light pattern should change. Example just tell me the middle light goes out or the top 2 lights go out or whatever. All I need to know is what lights are on and what lights are off when you press both buttons. Just use the format top on middle off and bottom on or top on middle on and bottom off.
by dmzcompute on Oct 16, 2007 at 6:53pm Add comment
I am trying to get a page count from my hp laserjet 2200d,and i don't know how to do it does anyone know how?
by unknown on Oct 24, 2007 at 10:21am Add comment
Push the BIG button, then while holding it push the LITTLE button. Release both and a page will print with the info on it.
by moe on Oct 24, 2007 at 5:40pm Add comment
i have replaced the formatter board on my 2200d, works great but now i have all xxxxxx for seriel number and the page count is 0, how do you program this board thanks
by unknown on Oct 24, 2007 at 7:39pm Add comment
I have a Laserjet 2200D. It has been down bwetween 2-3 months. It was
out of paper when my wife attempted to print to it, and after I added
paper, all three of the lights went solid. I have done the following:

Unplugged the power for far more than 15 minutes and tried a cold

Tried multiple cold resets.

Held down the two buttons on the printer after the three lights go
solid, with the result always being that the top two lights remain solid
and the bottom light oges off.

Attempted an engine test after restarting the printer, with the same
results cited above.

I have 24 years in the IT field but have no manual for this printer, as
it (like all of my computers and other printers, are salvaged from
recylcing perdition.

As I am involved with a ministry, there are limited, if any, funds.

I have tried all of the options (save purchasing parts and repairing
the printer myself) found in the Web site.

by oliverburrows on Nov 24, 2007 at 9:24pm Add comment
Three lights on solid is a Fatal Error, pushing the two buttons together gets the secondary code.

A forum search for 2200 fatal error should turn up your answer.

I'm posting using a Blackberry this AM so I can't look up a good thread for you.
by Stephen on Nov 25, 2007 at 4:51am Add comment
That is a scan motor error. In other words the motor in the laser/scanner is not coming up to speed. I have detailed in another post a method by which someone can repair it themselves about 85\% of the time. Below is a link to the method. You should be a bit mechanically inclined.
by dmzcompute on Nov 25, 2007 at 6:29am Add comment
I have hp2200dn printer. But a piece of paper got stuck and I can't get it out! I'm affraid to brake something :(
PLease help!? What should I do?
by unknown on Dec 16, 2007 at 5:24am Add comment
I were printing when a piece of paper got stuck when it wanted to come out. I tried to get it out but it doesn't work. I also opened the thing/door on the back so I could see where it's stuck but I don't understand a thing of it. Can somebody please help!! :(

by Anonymous on Dec 16, 2007 at 5:41am Add comment
Hey, I just got done fixing this printer that had the same problem you had. What I did was completely take off the mother board, dusted it off a little... put a little cleaner on it, threw it back on put it together and it works perfectly fine. i dont know how well you are with electronics but if you need any help or anything shoot me an email.
by Anonymous on Dec 17, 2007 at 10:45pm Add comment

Ok, I try to print from my 2200D and it makes the printing noises but doesn't pick up paper from the paper tray. I tried feeding the paper manually and that does work. Also the amber light comes on as soon as I turn on the printer. When I open the toner tray lid and close it the green light comes on briefly before the flashing amber light comes on. Can anyone please tell me how I can fix this problem? Thanks.
by unknown on Dec 18, 2007 at 1:27am Add comment
Does the motor turn when you turn on the printer or open and close the top cover. If not it means there is a paper jam or the printer thinks there is a jam because one of the sensor flags is in the wrong position. If the motor turns, then you most likely have a formatter issue. Could also be a case of the toner cartrdige contacts inside the cavity on the left that look like paper clips one or more is bent out of shape or bent to one side.
by dmzcompute on Dec 18, 2007 at 4:52am Add comment
Thanks DMZ! I'm an idiot. I adjusted the back tab that pushes the paper forward when I was clearing a paper jam. That allowed the paper to move backwards so that when the tray was inserted the switch that is pressed by the paper was no longer contacted so the printer thought it was perpetually out of paper. That was at least 9 months ago. So now the printer works but the printing is really light. My guess for this is that the printer cartridge is too old? Should I just buy another printer cartridge? Thanks.
by seitch on Dec 18, 2007 at 11:15pm Add comment
No. First thing to do is a half test. Put a sheet of paper on the manual feeder and press the button for a self test. When the back edge of the paper enters the printer, open the top cover quickly to stop printing. Remove the toner and flip back the cover over the drum. If the image on the drum dark or light. If the image is light, then it is the toner cartridge or even possibly the laser/scanner optics. Laser/scanner optics will usually result in different toner densities accross the paper. If the image on the drum is dark then you have a transfer roller or contact with the transfer roller issue.
by dmzcompute on Dec 19, 2007 at 5:21am Add comment
It will happen again unless you lube the shaft.
by dmzcompute on Dec 26, 2007 at 5:22am Add comment
I just got the same exact problem! It started occurring immediately after, while duplex printing, I inadvertently removed a sheet of paper that had been printed on the first side and was waiting for the second side to be printed. By the time it started trying to pull the non-existent sheet back in, it was too late for me to try to feed the sheet back in. (BTW, I had to install the printer using the HP 2000 driver because I am using Windows 98SE and no driver is given for it, even though they do list drivers for Windows 3.1 and I think 95 too.)
by unknown on Dec 26, 2007 at 12:21pm Add comment
I have a LJ 2200 DN that will print one page of a document, and then all three lights come on solid. The error light is amber, and the other two are green (Maybe the LED colors don't change, but I'm including them just in case.) Only way to get out of it is to power-cycle. I pulled the jetdirect out, did a cold reset (turn on while holding GO button for 15 sec), and tried a self-test page, which printed, but then all three lights came on again. Tried different toner cartridge, same result. Turned printer upside down and flipped the lever to release the plate underneath, and can't see any jams or paper stuck anywhere. After the three lights come on, if I press both buttons, the amber light turns off, leaving only the two green lights. HP's "Printer light patterns" page shows this light pattern to be a bad fuser. Is this diagnosis valid for the secondary light pattern, or only for a primary light pattern (before buttons are pressed together)?

Thanks in advance-
by unknown on Jan 3, 2008 at 11:53am Add comment
I have a laserjet 2200 and all 3 lights come on. When i hold down the job cancel and go buttons the Go button light goes off. Would this be a laser / scan assy error?


by msmith4299 on Jan 22, 2008 at 8:57am Add comment
Scanner motor error. Was it noisy before it failed? I've heard a lot of noisy motors. You can lubricate the motor bearings. That might fix it. You have to be careful when doing so that the lubricant doesn't get flung onto the mirrors and lenses. Then you will have to replace the scanner assy. You can cover them when you first test it. Otherwise, you'll need to replace the laser scanner assy.
by moe on Jan 22, 2008 at 10:07am Add comment
I didn't hear any odd noise from the scanner assy. I hear the engine running during the test page and after 10 secs or so all 3 lights come on. Then i push the Go and Cancel buttons and the bottom go light goes out. Looks like i'll have to order a new scanner assy for this one if thats what you think is the best approach. Thank you for your fast response. You guys are the best.

by msmith4299 on Jan 22, 2008 at 10:16am Add comment

Forget about the squeal in the post. If the motor is frozen these instructions should help. Cost nothing but time. Good Luck.
by dmzcompute on Jan 22, 2008 at 7:36pm Add comment

Forget about the squeal in the post. If the motor is frozen these instructions should help. Cost nothing but time. Good Luck.
by dmzcompute on Jan 22, 2008 at 7:37pm Add comment
my laserjet 2100 prints everything... but it always tends to print the top couple of lines very lightly in the middle again every time! so i cant turn in any papers i print and its difficult to read. i don't know what to do to fix it. i tried to clean it but that didn't help at all. any help would be greatly appreciated!!!!
by Anonymous on Jan 23, 2008 at 3:02pm Add comment
I have a 2200D on XP with the most recent driver from the HP web site.

The internal demo page prints fine.
The self test prints fine from HP.
If I send the printer a short text file from Notepad or TextPad, the text file prints fine.

If I send anything more complicated, anything using PCL or PS or ...well anything from an application, the printer hangs. Printing a formatted e-mail...hangs the printer.

....Any help would be appreciated. TIA
by dfs on Jan 24, 2008 at 11:57am Add comment
--HP 2200
--Won't print from tray or manual
--I turn it on, and the lights act normal -> green ready light.
--I press big button for test page, it sounds normal, tries to print, finally stops with all 3 lights steady.
--Secondary code (press both buttons) bottom light = off / top and middle lighst = on
--tried removing jetdirect card and a cold reset- same results.
-- I don't see any bad sensors, springs, rollers, etc.. It just won't pick up any paper.

I thought about this, and checked the roller that picks up the paper - the oval rubber piece is not rotating to grab paper. I rotated it with my hand as it was trying to print, and I heard a plastic gear grinding noise at one point. I figured a gear was off track or something. I took the side off, took off the board (not sure of the name, it has the memory slots on it). I could see through the holes that the gear for the rod that turns to pick up the paper has a section of the gears missing. It looks like a section (1/4) of the gears are separated from the shaft to allow it to be flexible maybe? but half of this piece broke off, so the gears can't grab each other. I think I have another of this model in the graveyard and will check it to see if I can swap. I'll also try to find a name for this part.

by Anonymous on Mar 28, 2008 at 1:14pm Add comment
Scanner motor error. You could try taking the scanner assy. apart and lubricating the motor. You need to use a good synthetic lube. This is the one I use
I've always been able to fix them, never had to replace one.
by moe on Mar 28, 2008 at 1:18pm Add comment
My HP2200 progresses through the Power-up test.
Steady Green READY comes on, then goes off - blinking ATTENTION comes on.
Secondary codes (Cancel & GO buttons presed together) produces the still the blinking ATTENTION LED. I have changed formatters, power boards, Fuser assemblies, Toner cartridges, Paper Trays. Still, the printer thinks it can continue.

Pressing GO will Set the Ready led to GREEN from Blinking Attention, start the motors, but the paper pick-up mechanisms do not activate, either the paper tray or the manual feeder. I have operated the the paper delivery sensor & the motors stop immediately.
The problem symptoms is almost exactly like opening & closing the lid, but then goes back to blinking ATTENTION. Paper should be picked up for printing, but it is not. The solenoids are not being activated to set the paper pick-up in motion.

The lasers (tried two of them with visual holes over the motor area) are not spinning up. I have changed ECU but same problem

Its damned hard to get an oscilloscope on to the connecting cables. And without a circuit diagram to tell of what signals are on what wire.

I can't help feeling I have missed something, or I have two faulty Lasers or Fusers? How can one tell?

Your thoughts would be appreciated.
by Airtec on Apr 1, 2008 at 9:20pm Add comment
The first thing you need to do is look at your earlier post to which I replied. Posting over and over will not get you any more help, it will just upset me and you don't want to have the forum moderator upset at you.
by moe on Apr 1, 2008 at 9:28pm Add comment
I have a laserjet 2200D and all 3 lights come on after power on. When i hold down the job cancel and go buttons the light in the middle goes off, the job cancel (red) and go buttons lights starts blinking.

I have no idea.

Motor works when i open and close the door of Toner cartridge.

Cold reset does not help:
Turn off the printer.
Remove the EIO accessory card (dont know what this should be, i use the usb-port).
Press and hold the GO button.
Turn the printer on and continue to hold the GO button for approximately five seconds, but no longer than fifteen seconds. The Attention light will come on during this process.
Release the GO button. If both the Attention and Ready lights came on before the GO button is released, repeat the procedure.


by unknown on Apr 3, 2008 at 11:47am Add comment
That is a miscellenous interface error. Best way to test first is to remove the usb cable from the printer. Turn the printer on and do you still get the 3 lights solid and the same secondary message. If not the usb cable is bad and needs to be replaced or the usb output on the computer is bad. If you get the same error first make sure there is no jetdirect card in the printer where you would connect a network cable and located near the usb port. It will have two thumb screws holding it in place. Most times you do not have one and if that is the case it means your formatter will need to be replaced.
by dmzcompute on Apr 3, 2008 at 5:52pm Add comment
OK it looks like formatter will need to be replaced.
But what is this ?
Where it is ?
Where can i get a new one ?

by unknown on Apr 4, 2008 at 1:14am Add comment

My HP 2200D at times feeds multiple sheets of paper when i only printed one. almost like some of the paper is stuck to the adjacent sheets. i have changed paper to no avail.

any ideas?

thank you...
by unknown on Apr 29, 2008 at 11:24am Add comment
Hi, my HP 2200DN prints nice some jobs over network,
but suddenly i can't reach them.
If i turn the printer off and on, every thing is ok.
After 2-3 jobs the same problem, but the state led is green.
I tested the same with usb-connect, is the same.
If i print jobs with duplex, the second job dont work and i must turn off/on the printer.

Any ideas what the problem is ?

Thanks Joe
by unknown on May 21, 2008 at 12:55pm Add comment
i have a problem:
HP 2200d
--Won't print from tray or manual
--I turn it on, and the lights act normal -> green ready light.
--I press big button for test page, it sounds normal, tries to print, finally stops with all 3 lights steady.
--Secondary code (press both buttons) bottom light = off / top and middle lighst = on
--tried removing jetdirect card and a cold reset- same results.
-- I don't see any bad sensors, springs, rollers, etc.. It just won't pick up any paper.
by gcornejo on May 26, 2008 at 1:56pm Add comment
That is a laser/scanner motor issue. You may be able to fis.
by dmzcompute on May 26, 2008 at 2:39pm Add comment
Please help me. I have a deadline to meet at work. I have been working through lunch for several days now and just when I was ready to print, the printer would not cooperate.

I am using an HP Laserjet 2200D. It was prone to paper jams a few weeks ago especially when I use automatic duplexing. When I clear the jam, the first page is usually about half way out of the printer and one or two pages are left under the toner cartridge. I really need my work printed back-to-back so I resorted to printing by manual duplexing. By Saturday night, even printing on one side became prone to paper jams. Each time I get a paper jam, the next printout is dirty so I had to keep cleaning the engine using a transparency (holding the go button for 12 seconds).

Last night the cartridge ran out of toner. I replaced the cartridge this morning and turned the printer on. It seemed fine. The ready (green) light was on. But as soon as I try to print anything, it makes a loud migraine-causing noise and does not even pull the paper from either tray. When the noise stops, all 3 lights are on. When I press the go and job cancel buttons simultaneously, the ready light goes out but when I release the buttons all 3 are on again.

I have tried turning the printer off and on again, restarting the computer, printing either from the computer or by pressing the big go button. The same thing happens. It does not matter where I put the paper, tray 1 or 2; or whether the straight paper panel is open. Nothing helps. I even tried pushing the green lever to check inside tray 2 but I found no paper in it.

Did cleaning the engine make the problem worse? I am not confident about tinkering with the printer’s insides but I am willing to try if anyone is willing to guide me.

Thanks in advance.
by karendanao on May 26, 2008 at 7:48pm Add comment
You really should start another thread since tagging on an already long thread will not get many results. Also you have more than 1 issue so you need to solve each one at a time. As to the jamming issue it could be as simple as a worn or dirty pickup roller. Best way to check is to put the paper on the manual feeder. Disconnect the printer from the computer and turn it back on. Now press the button for a self test with paper load on the manual feeder and report the results. Your error is not one of the fatal errors but rather a printer overrun error, but to make sure you need to do the test I ask you to do.
by dmzcompute on May 26, 2008 at 8:08pm Add comment
Thanks for the prompt dmzcompute :)

i'll start the new thread now.

Karen - karendanao
My HP2200D prints from the paper drawer a test when you hold the big button down, will pull paper manually and print, there is no jam if you open paper tray and push green lever to drop metal tray to look. It acts like it wants to print, then the triangle error light flashes. It seems like it thinks there is paper in the manual tray. I saw in one post that you should turn the manual pull off, how do you do that.
by unknown on Oct 21, 2008 at 6:54am Add comment
In the past three weeks I have been getting quite a few print outs error #232* or just not receiving faxes. Everything else seems to be ok. It is not hooked up to a printer
by unknown on Jan 20, 2009 at 11:13am Add comment
I don't know who's more confused, you or me. Since the laserjet 2200 has no display it can't give an error message. Likewise, it has no fax function. Why don't you figure out what kind of printer you really have and start a new thread. - moe

i got a problem with my HP deskjet 2200 DTN:

i tested a lot of solutions on this webpage, but with no results..

- i turn the printer on
- it test itself and then te green light is on, so far nothing.

but when i give the printer a task:
- it gives an error on my computer that tray 2 is not installed :S tray 2 is in and with paper..
he's starting up and don't take the paper out of the tray

i give the command to feed it manualy and then:

- he don't get the paper that's insert.. the rollers arent spinning

but when i push the paper in, he takes it, but the aren't letters or someting on it when finished..

then the printer gives an error: all the lights are on (2 x green 1 x red)

i tried the following solutions:

-put some oil in the motor of the laser

-looking for wrong connections

- paper jams

- defect RAM memory

- removed expantion tray 3

but nothing works

somebody got a solution?

by unknown on Jan 26, 2009 at 4:19am Add comment
Assuming you're talking about a HP Laserjet 2200, when all three lights come on SOLID (fatal error), push the GO and CANCEL buttons together (to view the secondary error code), then tell us which lights remain ON and if they are blinking or solid. From the error code, we can figure out what the printer is saying.
Good luck!
by Anonymous on Jan 26, 2009 at 6:06am Add comment

thx for the fast reaction..

oke, 3 all light are on and solid

- I push both buttons --> red goes out

- I release both bottons --> all 3 light are on and stay solid

stays the same..

something else: I saw that when i gave him a task the pick-up roller in tray 1 or 2 both not spin, a bit weird.

- Anonymous
sorry i posted wrong,

Anonymous (1/26/09 6:20 AM) = me Slize;)

by unknown on Jan 26, 2009 at 7:23am Add comment
You said that just the red light (topmost of the three lights) goes out, when pressing both buttons for the secondary error code. This means a fuser error. It could be the fuser itself or an assembly associated with it. I would suspect the fuser first.
Good luck!
by Anonymous on Jan 26, 2009 at 9:06am Add comment

ok, i put the fuser out but i don't see anything strange, the screw on it is stuck on one side too... but there is nothing futher too see i think, just 2 rollers. there is no paper between it. Could it be that the heating element is damaged?
the gears are spinning when i put it on, so that isn't the problem. however, it's still weird that all the 3 pick up rollers do nothing, mechanical or connection?

thx for your reaction

by unknown on Jan 27, 2009 at 12:08am Add comment
The error is the fuser not reaching operating temperature. You're not going to see that with a visual inspection. Replace the fuser unit.
by moe on Jan 27, 2009 at 9:17am Add comment

thx moe, I'll replace the fuser, but I still don't know why the pick up roller for the paper doesn't work..

by unknown on Jan 28, 2009 at 12:33am Add comment
just wanna thank u guys. just made somebody happy.

by unknown on Oct 12, 2009 at 11:10am Add comment
Trouble was "announced by a second or two of previously-unheard BRZZZP noise. Now, on power-on, the three lights flash in rotation, two cycles, then go to green. When a print job is sent, middle light (GREEN) flashes, motor turns, but nothing happens (paper doesn't feed). Then all three lights come on. Holding both buttons leaves middle and top lights on (big button's light goes off).

No stray parts nor paper nor paper scraps are visible. Toner cartridge looks OK.

Holding either the big button or the small ("cancel print job") button for 20 sec. at power on doesn't seem to change things.

From a fresh turn-on of printer, when it's gotten to "green", opening the toner cartridge "door" turns off middle (green) light (green) and flashes the red light. Closing that door turns off the flashing red and turns on the middle (green), and also revs the motor.

What next?

by DuaneDale on Dec 15, 2009 at 12:06pm Add comment
The LASER motor is seized. Remember that first BRZZZP noise.?
The printer usually makes a faint 'squeal' of rising frequency as the laser motor runs up to speed. If there is no squeal, paper will not feed ....... .
This is easily repairable with gentle handling. Be careful of the motor drum retaining screw - nylon.
Wash bearing surfaces with white spirit / isoprop. then thinly lubricate with light oiled paper or cloth. A very thin film displaces the very dry powder residue from the cleaning process. Keep grubby fingers away from lenses & mirrors. The rotating mirror is lastly cleaned and is not a big issue. ..
by Airtec on Dec 15, 2009 at 2:19pm Add comment
Thanks, airtec.
Is there some text from a service manual (or a full service manual pdf) that would guide an amateur in finding/cleaning/lubricating the right stuff -- and not the wrong stuff?
by DuaneDale on Dec 15, 2009 at 2:44pm Add comment
Here's the manual, but since they don't want you fixing the scanner, you're on your own in opening it and lubing it. I would suggest using a silicon lubricant as petroleum based oils will cause problems in the long run.
by moe on Dec 15, 2009 at 3:18pm Add comment
There is little mention of the ""right stuff"". Lubrication is a controversial subject - some will maintain dry. I observe with a microscope any cleaning fluid or cleaning with dry lint-free cloth or paper wil leave a residue - microscopic though it might be.
The laser mirror rotates at several thousand RPM so any light oil must be only thinly applied. You will not need most of only a drop! Take a cotton bud and dunk tip in someone's camera Lube, or 3-in-1 sewing machine oil. (Non-petoleum based after Moe!)

See that Moe has been there, done that. Thank you.
--- ---
by Airtec on Dec 15, 2009 at 3:36pm Add comment
Moe invented the procedure.
by moe on Dec 15, 2009 at 4:51pm Add comment
I think I've killed my printer!

In a 'senior' moment I put card into the paper cassette instead of using the manual feed tray. There was a terrible graunching noise and the card, inevitably, got jammed. I extracted it but I now can't print anything as it won't pick up paper from the cassette or from the manual tray. It sounds like it's trying and it thinks it's printed something as there are no documents in the print queue.

All 3 lights are on. If I press both buttons only the bottom green light goes out but comes back on as soon as I release them.

by Anonymous on Apr 13, 2010 at 8:56am Add comment
I have two failure modes.

printed paper comes half way out and orange blinking light

paper doesn't come out at all and orange blinking light

The "cure" seems to be:

pull the paper the other 1/2 way out of the printer (if any printed paper came out at all

open the toner cartridge door. Remove the toner cartridge. Flip up a metal bar and take a piece of paper out. Flip the metal bar down. Replace the toner cartridge, close the door. Green light comes on.

It may jamb again like this again on the next try or be "good" for an hour, then the same failure mode.

I don't think that I've seen a post with all of this yet.

Let me thank you in advance,


by unknown on Apr 14, 2010 at 7:27pm Add comment
Try using the MF tray for awhile and see if the same problem exhibits itself. If it doesn't then I'd suspect the tray 2 pickup solenoid is sticking.
by moe on Apr 14, 2010 at 11:18pm Add comment
We have the printer hooked up to a network. If two people try to print something at the same time, the printer will stop printing, has a flashing green light, and all others that try to print after that get an error. The only way to remedy this is to do a complete shut-down. Is there something in the settings that I'm missing?
by unknown on May 10, 2010 at 9:56am Add comment
I'm guessing your talking about the green LED by the large round button. I had a 2100 do that here in our shop long time ago. If you actually hit the go button it might continue to print that job for you.

Try downloading & updating the drivers of the PCs (use PCL5), it occurred for us when we used the default PCL6 drivers, I changed it to PCL5e to get it working again without hitting the button.

It could be a certain software app too causing it. Ours usually only happened with printing UPS shipping labels from the UPS software.
by Sharpie on May 10, 2010 at 12:30pm Add comment
Hi Everyone, i have an issue with a Hewlett Packard LaserJet 2200D. When i turn it on, i get a ready light (horse shoe). When i try to print from the computer or hit the configureation button (large round button) the fans will start, after a few seconds, all the lights come on, (one amber and two green)and remain solid. I tried to get the error light code but when i hit the large round button, that green light goes out and the other two remain on (amber and ready light). Can any one please help. Thank you.

by HKK on Jun 28, 2010 at 8:55am Add comment
This is a scan motor error. The motor in the laser/scanner is not getting up to speed. See the link below for a possible solution.
by dmzcompute on Jun 28, 2010 at 7:48pm Add comment
Hi everyone, my 2200d started to print "ghost images" on left and right side of paper... I mean a line of text is partially repeated down the page in lighter color, aprox. 10cm lower...

Anyone knows what this could be? Is it fixable?

Thanks for your help!
by unknown on Dec 13, 2010 at 5:14am Add comment
Do a half test. Put a sheet of paper on the fold down manual tray and press the button for a self test. When the back edge of the paper enters the printer, quickly open the toner door to stop the printing. Remove the toner and look at the image below. If the defect is there the toner cartridge is the issue and if not the fuser teflon sleeve is bad and needs to be replaced.

by dmzcompute on Dec 13, 2010 at 3:05pm Add comment

I've owned an HP 2200DN for several years now, and all of a sudden it stopped working. I have it hooked up to an iMac G4 via USB and when I try printing, I get a "Printer Not Responding" error; same thing when I connect a PC laptop. There are no flashing lights; just the green Go light shining steadily. I am able to print a test page from the printer by holding the Go button and it looks nothing out of the ordinary.

I read somewhere that by pressing and holding the Go button for 20 seconds, it will reset the printer. The only thing that did was cause the printer to emit a loud clicking sound that wouldn't stop until I turned the power off.

Now I'm wondering if it could be a bad USB cable or even time to replace the toner cartridge. What do you think?

by unknown on May 6, 2011 at 6:59am Add comment
If it prints the demo page it would appear you have a communication issue. When you plug the usb cable into the pc does it see the printer and load the drivers for it? If not try another usb cable. It is also possible the port on the printer is bad. If that is the case you could get an eio jetdirect card off ebay. HP 610N sell for little money and then you can connect the printer to your network if you have one.
by dmzcompute on May 6, 2011 at 4:16pm Add comment
Good Afternoon,

I recently purchased a large lot of printers and am having issues with a pair of 2200DN's, they both have the ready light on, then when i try to print there is a loud grinding noise and eventually it will error out and stop with all lights flashing, if i press the two buttons the top two stay lit...
by unknown on May 17, 2011 at 12:37pm Add comment
Scan motor error. Search the forum for posts that tell you how to lubricate it.
by moe on May 17, 2011 at 2:58pm Add comment
well gents, the grinding has stopped, but there is still a high pitched whine and nothing happens, the 3 lights are steady on, when i depress the two buttons only the top two lights stay steady on, I believe it is the laser unit itself? is that feasible to replace? or are they just spare parts now? it did seem to want to print after i put it back together, it fed a piece of paper through half way and then it only came out about 1/4 inch every few seconds, this happened twice and now it just does what i described, this is all on the first unit, I am about to tear into the second unit now!!! wish me luck - bigred01
Did you remove the motor and lube as instructed. The error is the laser/scanner motor and the not the laser unit itself. Perhaps you did not lube it correctly.
by dmzcompute on May 18, 2011 at 5:15pm Add comment
ok...where is the thread where I kick myself repeatedly? I started on the second printer, and was confused as I was not seeing a little white piece of plastic holding the motor in place...DUH!!! I actually read the instructions from beginning to end and realized I was looking at the gear drive motor and not the laser motor...Did as instructed by your very clear and concise step by step tutorial, and its working like a i re-fixed the first 2200, with no problems what so ever...I was trying to speed read through it and missed the meat of the subject...Thanks Guys!!! now on to my 5 HP1200's I have - bigred01
You can visually check both problems. Take the tray out and flip the printer over. Look a the pickup roller. You can turn it a little bit to examine it. If the top part of it looks shiny, then it's too worn to pick up the paper. Flip it back over and open the back door. Inside, you'll see the fuser assy. You'll need a flashlight to check this part. Shine it inside the assy. There is a gray plastic film on top and a red rubber roller at the bottom. It's this plastic film that shreds and is probably causing the crunching noise you are hearing.
Kits to fix both problems are available in the Printer Repair Kits section of this site.
by moe on Jun 16, 2011 at 9:12am Add comment

I've used my LaserJet 2200D since 2003. i'm using it with a 2009 Dell with Windows 7. the printer was connected to my home network via a powerline adapter and was working fine, but now is offline. i've tried to plug it directly into my computer, but it still registers as offline. Any suggestions? Thanks.
by unknown on Jul 17, 2011 at 7:28am Add comment
Try anther cable. Try another usb port to see if the printer is seen.
by dmzcompute on Jul 17, 2011 at 9:45am Add comment
Hi, I have this problem with my LaserJet 2200d. All three lights keep cycling and do not respond to any button I press. Is the formatter PCB went bad, and how can I replace it.
Any help is appreciated.
by JKW11 on Sep 13, 2011 at 9:00am Add comment
Hi, I have a problem with my Laserjet 2200D. Whenever I print HPLaserjet 2200 PS, I used to see some lines are missing, may be not reading postcript fonts, but when I print PCL everything is ok. But I badly depnd PS printing option. Can you help me out.
by unknown on Jan 6, 2012 at 10:54pm Add comment
Hi, I have a problem with my Laserjet 2200D. Whenever I print HPLaserjet 2200 PS, I used to see some lines are missing, may be not reading postcript fonts, but when I print PCL everything is ok. But I badly depnd PS printing option. Can you help me out.
by unknown on Jan 6, 2012 at 10:56pm Add comment
Won't print. The printer is plugged into router with ethernet cable. Turned off, tried different ethernet cable, no paper jams (I even opened the drop down with green lever)

Screen on pc says "offline" but green light on printer. Will print the two sided test when hold down large button.

After turning printer off, I held the large button and turned the printer back on. The red triangle light comes on, and when I let go of the large button all the lights are on.

Any suggestions? Am I even on the right path? This started after we had internet outage (century link) for 24 hours.)

by JulieDK on Jul 24, 2012 at 9:29am Add comment
Try the cold reset procedure for the printer, or Jetdirect print server you are using with the printer.

- eric111
Having undergone my own month of personal hell with Verizon, our internet provider, I would tend to blame the router. Verizon is so FAIL, their replacement router was also bad.
I would try and plug the printer straight into the computer with a USB cable and see if that works.
It's also possible that your JetDirect card has failed. Instead of holding down the large button to initiate a print, press down the smaller button and then whilst holding it, press the large button. That will initiate a Config page print. It should contain information on your JetDirect, ip etc. If not, then the printer isn't recognizing the JetDirect card.
by moe on Jul 24, 2012 at 9:51am Add comment
Hi all,

I have a 2200d. It is making a high pitched sound and not able to pick or pass paper through. The sound starts when the motor kicks in. It results in all three lights being on. It started doing this when I printed to many papers but returning to normal after it cooled down. Now it doesn't print anymore. Any suggestions?
by unknown on Nov 22, 2012 at 5:25pm Add comment
Look through the thread for scan motor lubrication instructions.
by moe on Nov 23, 2012 at 1:25pm Add comment
I have a problem with my 2200DN that I am hoping someone could give me advice. Here is what happens at power on:
1) Motor and fan cycles as usual (no unusual noises)
2) It does not cycle through the lights. All three lights immediately start blinking together continuously and do not stop. In other words all lights turn on at the same time and go off at the same time...blinking.
3) Holding down the two buttons changes to solid alert light.
4) Tried with & without connected to computer and with and without EIO. Same result.
5) I am 100\% certain that it is not a paper jam
6) I pressed the little black button behind the EIO card slot and it printed a page with perfect lines as expected
7) pressing go and/or cancel does nothing (won't print a test page from printer or computer)
8) I tried NVRAM and factory reset with same result
I'm guessing formatter but I wanted to make sure. Any way to test the formatter to see if that is it?
by unknown on Nov 30, 2012 at 11:08am Add comment
The fact that it does an engine test eliminates everything but the formatter board since that is the only thing not tested. Before you replace it, you can try the baking method. Someone recently baked a 20 year old Apple laserwriter board and surprisingly fixed it. Preheated oven at 350C for 8 minutes. Support the board on 4 crumpled aluminum foil balls on baking pan component side up.
by moe on Nov 30, 2012 at 3:46pm Add comment
We have a 2200dtn printer. It was working fine, but recently we have started to have problems with it. Printing jobs don't complete, or sometimes won't start. When I send a print job, we get the blinking green light for a while, then one of two things happens. Either the job starts, and restarts, and restarts...etc, or it doesn't start at all and gives us the flashing amber light. Any suggestions? Apologies if this has already been covered somewhere in the thread.
by CarolineAvon on May 11, 2013 at 12:14am Add comment

I own an HP laserjet 2200d. It started acting up a few weeks ago but was still printing. the cartridge needed to be replaced so i did so a few days ago. It turns on fine but the ready light is solid green. when i print a demo page, it is blank. when i select a job to print, it is blank. any ideas?

by unknown on Mar 3, 2015 at 9:13am Add comment
That is usually caused by the tab on the toner cartridge that is broken and not opening the shutter to the laser scanner. Compare the two cartridges and look for a skinny tab on the top of the toner cartridge near the leading edge. If it is broken, get your cartridge replaced.
by unknown on Mar 3, 2015 at 9:36am Add comment
Let's not rule out the fact that you might not have pulled out the sealing tab. I went out on a call once with the same issue. The customer tried 3 cartridges and left the sealing tab in all of them.
by moe on Mar 3, 2015 at 11:36am Add comment
ok removed sealing tab. demo page prints but does not respond at all to any printing job commands. "ready light" is solid green...any ideas?
by unknown on Mar 3, 2015 at 12:02pm Add comment
Cable not fully plugged in or driver issues. Wouldn't be a printer problem.
by moe on Mar 4, 2015 at 12:41pm Add comment
Wouldnt be posting here if I hadnt tryed that. I tryed that exatly on 10 diffrent PC's and took the printer home and installed it at home on 2 diffrent PC's and had the same problem..

Any other ideas. Please no smartass remarks that was quite rude.
by unknown on Oct 15, 2007 at 9:02am Add comment

Sounds like you have it all figured out. Way to attack the only guy who was willing to help. - slaglema
Maybe I am missing something but it seems this thread is being added to with more issues before the posters issue is resolved. Dustin as to your issue you need to press both buttons when all three lights come on solid and the light pattern may change with both button pressed down. Report back the light pattern with both buttons pressed down after the 3 lights on solid and someone will tell you exactly what is wrong. Most times it is a fuser or laser/scanner issue and the secondary code will tell us which one it is. - dmzcompute
/!\\ light goes solid then the C light then big button light.
after that starting on C light on/off, /!\\ turns on/off, bigbutton on/off, C on/off, /!\\ on/off, big button on/off, C on

hope I did that right..
by unknown on Oct 16, 2007 at 2:52pm Add comment