unknown

asked Nov 21, 2004 at 6:37pm
Hp HP LaserJet 5SI

LJ 5SI tray 2 won't close

I got a LJ 5SI MX which the problem is the Tray 2 can't be closed, I found out that its was some black plastic part was broken at the rear mechanism part. there is a white plastic hook at the back of papar tray 2, this hook will locked into a latch inside the printer which was broken now. Is there a replacement part for this ? as I search tru all HP sources but they don't have it. Tray 1 & 3 was doing fine. I need tray 2 for A4 paper. thanks for any help.
Sorry but I think you are out of luck. The best I can suggest is the replacement of the PIU unit. They are available from depot-america.com and partsnow.com for about 125.00 on advance exchange.
by dmzcompute on Nov 21, 2004 at 6:40pm Add comment
Same issue here, it wont OPEN or CLOSE. it opens about 2 inches then catches on something.
by JLM on Dec 14, 2005 at 12:11pm Add comment
The issue is probably the black plastic piece which lifts the tray. For tray 2 remove the tray 3 assembly and you will see the black piece I am talking about at the base. Using a flashlight see if you can reach the one for tray 2 and force it down. Another issue could be the locking device on the tray. When you remove tray 3 hold it up and press the handle in the tray you press when you open it and watch the action of the locking tab. You may have to manually try to move tray 2's by hand. You will need a flashlight.
by dmzcompute on Dec 14, 2005 at 1:06pm Add comment