unknown

asked Nov 21, 2004 at 9:37am
Lexmark Lexmark Optra T

Can't print black

Hi,

I had a Lexmark Z55. It stopped printing black. Changed the cartridge, still no luck. Aligned it, cleaned it. Bought a new cartridge and changed it.

Tried everything. Didn't work.

Gave up.

Bought a new Lexmark X6150. It printed the Test Page. Went to WORD to print a page. Same result: It won't print black.

Tried everything - cleaning etc.

In both printers, color worked fine. The software says "Printing Complete", yet I get an almost blank page.

HELP!! Any thoughts, anyone...?

Thanks.