unknown
asked Oct 16, 2000 at 12:48pm
Xerox Other Work
Inside accordian jam
Hi,
I use the troubleshooting guide and identify the problem with my printer---paper top edge jam (accordian jam) right in front of the drum. The problem is, mine is not an HP,it's a Xerox Work Center. Assuming I cannot use your kit, would replacing the drum solve the problem? What does a drum do and how do I know it need to be replaced?
Glendy
It's not necessarily a drum problem. Since you didn't say what work center you have, I can't really help you. Most of the work centers are in fact inkjet printers and don't have drums.
It's a Work Center 610. It's a laser printer. I know the drum cost about $110 and I am very tempted to order it.
Glendy
