asked Sep 17, 2004 at 9:21am
Apple Apple LaserWriter 360

Apple LaserWriter Select 360

First of all, I'm using this printer on WindowsXP platform. Usually I print MS Word docuemnts but more for PDF printing. I connect it through a parellel cable with my PC local printer port. Basically, the printer works okay.

Just a couple of questions:

1. I bought this from eBay. The bottom tray was stuck. I tried to pull very hard but cannot pull out. The paper go through and print smoothly. There are about 200 pages paper left in the tray, but I still want to know how to pull the tray out.

2. It always prints out a demo page once you power it on. How to disable this function?

3. I heard of an Apple LaserWriter Utility program. Wondering if there is a PC version?

4. The rotary selector like a switch at the back of the computer is set at 0. I checked the manual already, but still confused me. Just want to know which number (0-9) is the best bet for a PC?

5. Should I need a better driver program other than that built-in with XP?
What are the compatible toner cartidges for the 360 (ie. HP model ?)?

by unknown on Sep 24, 2004 at 1:09pm Add comment
What are the compatible toner cartidges for the 360 (ie. HP model ?)? - vinoprint
My printer just began giving me simultaneous rapidly flashing paper out and misfeed lights when I turn the printer on. I did some basic troubleshooting by opening the printer up and shorting the print engine test pin. The test paper with its squares print fine but I don't know where to go from here.

by unknown on Oct 21, 2005 at 3:27pm Add comment

Did you ever solve this problem? I have the exact same one. Any help would be grateful. I want save this old faithful if I can.

Gary - unknown
Hi guys,

OK, I found this old 360 lying in a skip today, I cleaned out the builders rubbish that had fallen inside, and following your advice set the button on the back to 4 and yay it worked! I got my bootup printout perfect!!

Ok, for my next trick I plugged it into the pc (ECP&EPP) parallel port, installed the standard XP driver for the select360.

I then tried printing but just got loads of text (so yes it worked sortof!), so I then worked throught the printer button setting rebooting pc and printer each time, and found it worked perfectly on number 5.

I'm trying to find a way to show how many pages it has used/has left in the toner cartridge which was mentioned on the forum.

Can anyone help?


by amazed on Nov 29, 2005 at 2:39pm Add comment
I have had my Laserwriter Select 360 ever since it was new. I am approaching the end of a very happy relationship with it. Mac, all OS.

I have had a couple of random fuser error messages, and have a problem with paper jams from time to time. It ONLY happens on jobs with a large girth, so I think there is an overheating component to it. From my understanding of reading these posts, there is no way to fix the fuser lamp myself because FYP does not carry that part anymore, is this correct?

The other problem I am having is getting good toner cartridges. I have to buy remade or refilled now. We live with the streaks and the fades okay, these are proofs after all. But I have one rebuilt cartridge that makes a loud clicking noise when we use it. Does anyone know if this is could cause a breakage in the printer itself? Since it is full, and my last cartridge near empty, I would like to use it, but if it could break a sprocket or something, I don’t want to do that. Has any one else encountered this?
by cfm on Jun 9, 2006 at 4:36pm Add comment
On the bottom tray, turn printer on its side and tap the back of the tray with a rubber mallet. Once it gets out, lubricate the sides with some light oil or grease. You can only shut off the start up page with the Apple Utilities program. Can't do it through Windows. Turn it off and set the selector to 4. When you power it up, it will print a config page that tells you what all the switch selector settings do. Set it to the one that would best work for Windows. I believe it's 6.
by moe on Sep 17, 2004 at 9:49am Add comment
Thank you, moe. But don't understand how "tap the back of the tray with a rubber mallet". I cannot pull out the tray even put the printer standing on its side.

I put the switch selector at 4 now, will see what's going on. Thanks again.
by wbai on Sep 17, 2004 at 8:54pm Add comment
If you tap the back of the tray, it will loosen it up and knock it out the front. Pulling on it won't do it as you've already found out.
by jon on Sep 17, 2004 at 9:39pm Add comment
I put 4 on the switch selector, and found that it wouldn't print the correct PDF doc out from Windows. Tried number 6, and it works much better. Have not tapped the tray out yet. Will try and see.
by wbai on Sep 18, 2004 at 6:15pm Add comment
Check out the site cross reference. It's a Fuji/Xerox XP 5/10
by moe on Sep 24, 2004 at 1:25pm Add comment
I just recived this printer as a handme down and my only complaint is its soooo slow......:( my wife is in medical school and prints lots of power point stuff with pictures..BTW its connected to a pc running xp and yes I turned the config switch to 6 and set my dpi to 300.. If I install more memory will it go faster and will spooling be faster or slower?
by unknown on Oct 6, 2004 at 9:27am Add comment
If you stick a bigger gas tank on your car, does that make it go any faster? Same principle. You want fast, get a newer printer.
by jon on Oct 6, 2004 at 7:11pm Add comment
by unknown on Oct 7, 2004 at 1:06pm Add comment
Thx jon.. well what will more memory result in my car I get more range with a bigger gas tank so with more memory in my printer what happens? It can deal with bigger files? Also what about all my settings if they are incorrect wont that slow it down.. What’s so painfully slow is not actual print time. But once its starts printing its really kind of fast its waiting for the printer to process it think.
by unknown on Oct 7, 2004 at 1:39pm Add comment
Anita, vm is virtual memory. The printer needs to have enough memory to completely store the file the computer sends to it. You can either simplify the job or go into printer properties and select a lower dpi setting. The lower the dpi, the less memory is needed. The image quality won't be as good, but it's not noticeable if you're using text.
Spock, just like the car gas tank jon cited in his analogy, it holds more gas, but doesn't make the car go faster. It just allows you to put bigger, more complex files into the memory. You have to realize it's using 12 year old processor technology. There is no way to make it go any faster.
by moe on Oct 7, 2004 at 4:16pm Add comment
You can actually tell the 360 to stop printing the start up page from any operating system. All you need is a PostScript file with the correct PostScript commands in it. If interested, I can post one.
by vandy on Oct 16, 2004 at 9:31am Add comment
Vandy posted: All you need is a PostScript file with the correct PostScript commands in it. If interested, I can post one.

How does one get their hands on the PostScript file? Once I have it, how do I use it to turn off the start up page option? - Anonymous
That's very valuable to other LW360 users, vandy. I have sold mine for 10 bucks though, because the toner cartridge is too expensive compared with other brand. By the way, can anybody tell what is the laser printer with cheapest toner cartridge? Thank you.
by wbai on Oct 16, 2004 at 10:08am Add comment
Because a toner cartridge is cheap, it doesn't mean that it will give you less cost per page as a more expensive toner cartridge. HP toner cartridges tend to be a bit cheaper cost per page than other brands. They are also more readily available in the stores. Also if you have a problem, parts are readily available where they are mostly expensive and difficult if not impossible to obtain for the off brand laser printers.
by jon on Oct 16, 2004 at 3:26pm Add comment
Thanks, Jon. But the Samsung and Brother brands are also cheap. Are they good lps? I'm thinking to buy those under 200 CDN.
by wbai on Oct 16, 2004 at 5:52pm Add comment
You may find the Apple LaserWriter Utility of Windows version inside the win95 driver. I got it from Google but forgot the website. I run it in win98 and it told me that my Select 360 with the page count of 6831.
by unknown on Oct 16, 2004 at 8:24pm Add comment
Samsung and Brother are classified as "disposable" printers. Check the price on the consumables. They're almost the cost of the printer.
by jon on Oct 16, 2004 at 10:59pm Add comment
You can find the Windows software on this page:

by unknown on Oct 30, 2004 at 8:16am Add comment
is this my old buddy Brad, left Colorado Springs for Austin Texas and was never heard from again? - lrachlis
wbai: The paper tray has a pin on each side and drop into a shallow well in the closed position. The pins are able to move up and down about 1/2 inch. They are connected to the paper tray. If there is papaer in the tray, they will be held down more than when there is no paper. Your LEAST resistance will be when the tray is empty. But even empty, I have always had to give it a good yank to get the pins to jump up and then slide out. If you must pull the tray, put it on a table, give it a firm hug with your weak hand and pull as hard as you can on the tray with your strong hand. Or turn the printer upside down, I bet that would work perfectly.

Can anyone tell or point me to maintenance information. My print quality has gone to hell.

by Dwight on Oct 31, 2004 at 11:20pm Add comment
I am currently running my Laserwriter 360 on an old Mac running os 8. I would like now to uograde to a PC supporting Windows XP but still wish to use the existing printer. Can anyone tell me which cable to go for and where to get it?
by Matt on Nov 8, 2004 at 5:03am Add comment
Matt, I used the regular generic parallel printing cable with XP. It is just that with two flat bulky ends one. It is cheap in any electronic store. You can use it, at least on my LW 360 no problem at all. Please also check the web link in Brad's post for the windows version software. Good luck!
by wbai on Nov 8, 2004 at 5:47pm Add comment
Dwight wrote on 10/31/04:

>Can anyone tell or point me to maintenance
>information. My print quality has gone to hell.

On this printer, poor quality is usually due to either a bad toner cartridge drum (replace the toner cartridge) or a dirty laser window. The laser window is the long, narrow piece of tempered glass visible when you open the front toner cartridge hatch. If you are lucky, the front surface is dirty, just wipe it clean. If you are unlucky (and most people using this 10 year old printer fall into this category now), the back surface is dirty. It is a bear to get access to the back side to clean it.

I had a friendly Apple tech do it for me once 7 years ago. He said the time sheet spec for the job was 1.5 hours for an experienced tech, if I remember right.

by unknown on Nov 14, 2004 at 3:48pm Add comment
I am trying to connect this printer to a XP machine and it adds it fine but as soon as I try to print anything it gets an error...

I have the driver supposedly for Windows 2000 & XP but still no go. I also tried that ID 4 o get a print of info but nothing happened...

Someone please help me...
by Jack on Nov 16, 2004 at 2:15pm Add comment

I assume you were using the parallel printing cable. Can you print out a test page from the XP driver? Can you print out a test page without turn on your computer? (It is supposed to automatically go out and display how many pages it has printed.) If you can not see the test page, I guess there are something wrong with the printer.
by wbai on Nov 16, 2004 at 5:39pm Add comment
Dave, Thanks for the info. The window was clean. It was the toner cartridge. The machine gets little use and the cartridge was relatively new. But it was obviously not wiping the drum clean all the way across. Wonder if toner powder can coagulate? Still pisses me off, that's $80 down the tube.

Jack, I had a computer with Win 98 that drove the 360 fine. I upgraded to 2000. No printing. I installed 2000 from scratch. No printing. I tried every possible bios setting for the printer, ECP, etc etc. The 360 would act like it was printing and then print a garbage line. The printer drivers that come with 2000 work on the 360, I knew from other computers. I didn't feel like updating the bios so I just got a different computer. It works fine. Perhaps you have the same problem; it's not XP, it's your computer.
by Dwight on Nov 16, 2004 at 9:18pm Add comment
Yes the I'm using a parallel cable to connect to the PC; I'm 99\% sure there is nothing wrong with the printer itself. It was hooked up to another machine that was running XP and ran fine. They didn't like the slow-ness so they bought a new LW.

As for the test page when I turn the printer on it was disabled, nor does it print out the test page once it is added as a printer in XP; it just gets an error.

I was thinking of hooking it up to a Mac and using Apple Printer Utility to see if there is anything I can tweak, but nothing should have to be changed because it was working fine a week ago on another PC running XP.
by Jack on Nov 17, 2004 at 8:40am Add comment
Jack, check above for Brad's post. Hopefully, a new XP based driver would help you. How did you disable the start test printing? I thought it was not able to do that unless you have used the Vandy's script. Anyhow, try enabling the start test printing and see if there is any error happened.
by wbai on Nov 17, 2004 at 9:40am Add comment
Recently bought your printer fade kit- great video of dismantling the printer to clean it- very successful- but now am having repeating problems with paper misfeeds- begins to take page off of top of paper tray- then stops- misfeed light comes on- have to open tray- reinsert top page- it is partly bowed upwards- close tray and open cover to reset light- then works again for 6 pages or so- any advice on rollers to clean and or??

Many thanks..
by Anonymous on Nov 17, 2004 at 10:14am Add comment
Chris -re the paper misfeed - I'm having the same problem. It appears that the egg-shaped grippers that lift the top page from the paper tray and feed it up into the slot below the toner cartridge do not "let go" when the rollers inside the machine start to grab the paper. I've tried cleaning all the rollers but the problem is still there. I can usually print multiple pages OK from MS Word, but have a jam a page when printing web pages. I wonder if it is a software command problem rather than hardware. My 360 is networked to Macs (Appletalk) and also direct-connected to a PC (WIN 2000). I'd also appreciate any advice. Thanks Allan
by Allan on Nov 18, 2004 at 10:19pm Add comment
(ah.. realize how I can not be "anonymous".. )
Hi Allan- thanks for the feedback- it is all helpful- here is a link to a great collection of Apple "Service Source" manuals-
it shows in great detail the printer construction- paper sensors, troubleshooting, how to remove panels etc.
I have to find a quiet moment to take it apart, and work my way thru the above manual, along with some Q tips and a bit of alchohol- which is the only other sort of advice I have seen around..
Interesting thought re: web vs. Word docs- but I am inclined to not see how that would affect controls for moving paper..
My printer is networked as well with a Farallon iPriint adapter on ethernet- accessible via Airport- using a couple of Macs..
by Chris on Nov 19, 2004 at 9:38am Add comment
Hi Chris
Could you check that link (farrer.net) please - it leads me to a blank page on what appears to be a family history site, Thanks Allan
by Allan on Nov 19, 2004 at 4:10pm Add comment
The <farrer.net> link connected me to a .pdf version of a LW 360 service manual.

Does anyone have a source for the LW360 paper Feed & Pickup rollers ?

My printer is working great except the occasional paper picking up problem :)

by unknown on Nov 19, 2004 at 7:39pm Add comment
Here is the link-


(just add "http:" in front of it...)

//farrer.net/~rbf/files/docs/Apple/Printer's\%20\%3f/laserwriter_select. pdf

and yes it is for LW Select service manual...

the "blank page" _should_ result in an automatic download of the pdf manual, but you can always go for to the first part of the link to see the parent directory..

And the request for a place to get new rollers is a good one...

by Chris on Nov 19, 2004 at 9:47pm Add comment
When my Apple LaserWriter Select 360 prints on paper from the tray, the content on the page is shifted as though the margins have been reset. When the printer prints on paper from the manual feed the alignment is perfect. I currently have two computers (G3 & G4) networked to this printer and the results are the same when printing from each, suggesting the problem is with the printer. Otherwise, it's a great, reliable printer. Any thoughts or suggestions to fix this problem would be welcome.
by unknown on Nov 23, 2004 at 8:59am Add comment
Just do a save target as on Chris' (farrer.net) link. Nice manual. Thanks Chris.
by Dwight on Nov 25, 2004 at 11:27pm Add comment
Chris & Everyone,

Here's a source for LW 360 rollers ...


by unknown on Nov 25, 2004 at 11:37pm Add comment
Looks like a great source of parts! Many thanks for that Alan...
As for Jeff Harris' problem.. that's a puzzler.. wonder if it might relate to one of 3-4 paper sensors that are shown in that manual?? And just to play around with it- if one was able to- perhaps connect it directly to an older mac - using a printer cable instead of networked (or is it connected that way already??)

MC Computers
P.O. Box 6456
Kingwood, TX 77325-6456
Phone: (713) 416-4526

E-Mail: [email protected]

922-1030 Pickup Roller Assy - Laserwriter Select 300-360

922-1071 Paper Delivery Sensor - Laserwriter Select 300-360 $10

922-1086 Cassette Pickup Roller - Laserwriter Select 300-360 $10
by Chris on Nov 26, 2004 at 5:40am Add comment
The initial portion of the diagnostics will check the registry for installed modems. Next, it finds the INF file that is being used for the driver installation, and verifies that it was properly installed. Once this is complete, the Modem Helper will see if the associated COM port can be opened, and if so it will test the phone line for a dial tone. If
by Anonymous on Dec 8, 2004 at 12:04pm Add comment
My Laserwriter select works great mechanically but toner coverage is light on one side of each printed page. What would likely be the problem?
by Anonymous on Dec 8, 2004 at 4:53pm Add comment
If it's the right side, then you came to the right place. Check the Printer Repair Kits section of the site under your model.
by moe on Dec 8, 2004 at 5:37pm Add comment
i am getting a little blotch about every 2 inches or so. did not happen until i put a new toner cartridge in, but it had been sitting for 4 years. everything else works like a charm, except this blotch, which of course renders the page junk. any thoughts? thanx
by unknown on Dec 12, 2004 at 1:41pm Add comment
Toner cartridge will go bad sitting for that length of time.
by jon on Dec 12, 2004 at 6:37pm Add comment
thanx jon!!!!! i had a feeling, but as i said, did not want to fork out the dough if not the problem.
by unknown on Dec 15, 2004 at 8:22pm Add comment
From which homepage can I download The Cleaning Page for Apple's LaserWriter Select 360. Everytime I do printing on this printer, paper comes out with 2 or 3 lines of blotch on. The toner cartridge is two year old.
by unknown on May 25, 2005 at 8:22pm Add comment
From what homepage can I download the Cleaning Page. Everytime I do printing, a few blotched lines appear on the paper. The toner cartridge is 2 year old.
by unknown on May 25, 2005 at 8:26pm Add comment
Cleaning pages do nothing.
by moe on May 25, 2005 at 11:49pm Add comment
I have a laserwriter 360 and pc with xp, connected via a parallel port. When I print, it prints the postscript language and not the file. Printer works fine with a mac. Any suggestions. thanks.
by atul on Jul 15, 2005 at 1:56pm Add comment
When i turn on my Apple LaserWriter 360, it warms up for quite some time, the the 'paper out' light starts to flash....HELP
by Farai on Jul 22, 2005 at 5:01pm Add comment
I have a Laserwriter Select 360 that I got used. Worked fine for a number of years, then I started to have print fade and finally the fuser light went on.

I found your site and purchased both your kits for this printer and followed instructions per the DVDs. Turned the printer on, light went out and test page printed with no fade (GREAT!). My problem is that NONE of the toner is being FUSED to the page.

Have I done someting wrong in the Fuser Lamp Installation? Did I forget to check something? Is is possible I installed the roller incorrectly? I'm at a loss. Any help would be GREATLY appreciated!

Thanks for your help in advance.

by trizzi on Jul 28, 2005 at 9:44pm Add comment
Theoretically, the printer shouldn't work if the heat lamp isn't coming on. It should give you the same indication that you got when it burned out. Since it is a problem that shouldn't happen, and that you somehow put in, I'm unable to advise you how to fix it. It could be as simple as a loose connector on the controller board. That's the one that you removed all the connectors off of. You need to make sure they are all firmly seated down on the board. Only other thing you can try is to take the fuser apart and recheck that you have everything in properly.
by moe on Jul 29, 2005 at 9:19am Add comment

My problem is, is that I have fade on the right side of the page I thougt I was out of toner so I bought a new one. Problem stil there. Any ideas??
by unknown on Aug 10, 2005 at 6:39am Add comment
Need help interpreting error message. LaserWriter Select 360, which was operating perfectly, abruptly refused a routine, small print job (in Word) from my iMac. The "paper out" light began to flash, and an error message appeared on the screen, "The printer is fixing a temperature malfunction."

Have made several attempts to purge the machine and issue new print commands; the same error response occurs.

Anyone recall an issue like this? Is it a correctable problem (or, more the point, is it worth fixing on a 10-year-old workhorse printer that still delivers killer output)?

Thanks for any and all replies.
by unknown on Aug 10, 2005 at 4:48pm Add comment
Amazingly enough, I put Apple 360 into the big box on the main page and this is what I got. It describes your problem exactly. http://www.fixyourownprinter.com/kits/apple/K64
by moe on Aug 10, 2005 at 5:40pm Add comment
Amazingly enough, you had the right answer. I ordered the fusing lamp kit Thursday evening, it arrived in Monday afternoon's post, and by Monday evening, my printer was fully operational again. Yes, that's right, klutzy ol' me actually (and successfully) repaired a real-life (and 10-year-old) laser printer! Zounds! Great instructional CD video. No surprises. And to think I was a whisker away from buying some fancy-schmancy replacement printer because sending my old one to the shop for repairs would have cost more than purchasing a new one!

Thanks, Moe. Whadda guy.
by unknown on Aug 16, 2005 at 12:05am Add comment
Can I borrow your repair manuel for the laser writer select 360? - joefyop
Please recommend/id driver(s) compatible w/ iMac OS 8.6 and Win XP. Thanks. D. Chia
by unknown on Sep 2, 2005 at 5:27pm Add comment
Toner: Uses a Panasonic UF755.
Jumper: I just changed it to 2 maybe, I don't remember.
Driver: WIN XP has a great driver.

I'm running this machine that I got for free on my XP machine and it runs like a charm!

Any questions email me!
by halljd39 on Sep 9, 2005 at 8:02pm Add comment
Thank you for the info on toner, jumper & driver! I will email for further assistance when in need. D Chia - Anonymous
you welcome, chia!
by halljd39 on Sep 10, 2005 at 5:15am Add comment
Help! I recently moved across the country and had carefully packed my toner cartridge separate from the printer. The printer is working perfectly except for an odd series or jumble of 1/8-inch ovals (almost chain or gear-like in appearance) printing on the right hand edge of the pages, making them unusable.
Any ideas of how to get rid of this?
Thanks in advance.
by unknown on Oct 9, 2005 at 2:00am Add comment
You just did all the troubleshooting you need to do. If it did that engine test, the only thing you didn't test was the formatter board. You might try removing any add on memory from it and see if that might not be causing the problem.
by moe on Oct 21, 2005 at 4:25pm Add comment
actually the toner for the apple laserwriter select 360 uses a Panasonic UG3204, which panasonic does not make any more as an OEM toner. ebay or any other site may have something. Hope this helps!
by halljd39 on Oct 21, 2005 at 7:07pm Add comment
It's actually a fuji/xerox XP5 engine that is also used in the Panasonic printer. The Panasonic toner is more expensive than the Apple branded one. It's also used in Pitney Bowes fax machines. The toner on that is triple the cost of Apple toner. Only difference is the side rails. They cut one on the Panasonic toner and two on the Pitney Bowes toner. You can put the Pitney Bowes toner into any fuji/xerox XP5 engine, the Panasonic in Panasonic or Apple, but the Apple will only fit into the Apple printers. There is a cross reference in the site reference section that shows all the models that use this engine.
by moe on Oct 21, 2005 at 7:53pm Add comment
when i turn on my Apple LaserWriter Select 360 it starts runing in pulses stopping after about 5 to 6 seconds continuosly with the lights going off oneafter the other starting with the green light folowed by paper out light and then the paper jam light. Then they all come on again as the printer start another runing pulse
by unknown on Oct 22, 2005 at 10:46am Add comment
I'd say you had a problem with the formatter board as well, just like the guy who posted before you.
by moe on Oct 22, 2005 at 11:01am Add comment
Thanks again. Here's where I'm at today. I've got the Centris 650 connected with Laserwriter 8 installed and printer connected with local talk connectors at both ends. I checked the ram by removing it from the printer and installing it in the Centris. The 16 mg of ram is good. The printer came without the jumper on jumper 1 installed so I selected 9 on the selector panel and when I powered the printer up I got the paper jammed light flashing after all three flash. According to the troubleshooting guide that indicates an I/O board.

But you say possibly a formatter card is defective. How do I check that component? The troubleshooting guide I downloaded doesn't even mention that part.

Dave - Dave A
Thanks again. Here's where I'm at today. I've got the Centris 650 connected with Laserwriter 8 installed and printer connected with local talk connectors at both ends. I checked the ram by removing it from the printer and installing it in the Centris. The 16 mg of ram is good. The printer came without the jumper on jumper 1 installed so I selected 9 on the selector panel and when I powered the printer up I got the paper jammed light flashing after all three flash. According to the troubleshooting guide that indicates an I/O board.

But you say possibly a formatter card is defective. How do I check that component? The troubleshooting guide I downloaded doesn't even mention that part.


PS I logged in under an incorrect name and answered myself instead of you. ( :
- Dave A
The i/o board is part of the formatter. The formatter is also called mother board, i/o board etc. It's the large board on top of the printer that has the output connectors at the back.
by moe on Oct 22, 2005 at 4:50pm Add comment

Any suggestions where to purchase a formatter, I/o, motherboard for the 360?

by Dave A on Oct 22, 2005 at 6:58pm Add comment
hi i have two laserselect printers 300 & 360
I dismantled them both and trying to rebuild em both. Stuck because cannot distinguish between dc controller boards. They are both exactly the same. Only defference is that

on one board,

under the 330mf capacitor, Y2, Y1 are present and DL1 is absent

on other board,

under the 330mf capacitor, Y1, Dl1 are present and Y2 is absent

which one is which here???
by Anonymous on Oct 28, 2005 at 2:39pm Add comment

I'm using an apple laser writer select 360 and it works fine on my old computer which has windows 98, but on my new xp computer it wont work. When i go to print, the out of paper button goes on and it tells me im out of paper, even when it has A4 in it and ive set the printer to that. I've even tried the command prompt to make it print and that works.

what do i do?

by Cam on Nov 13, 2005 at 7:29pm Add comment
Hello Cam: It sounds as though you and I have the same problem. (see my
post of 10-17-05) If you get an answer to your problem, let me know, and
I will do the same for you. I too have a new situation in that I have just
recently connected the printer to a network, and I have a sense that that may contribute
to the porblem - TGH
Hello: I have been successfully running a mac mini with my
laserwriter 360. Recently, as I went to print the printing light
began to blink and the machine began to hum, everything stopped and
the "out of paper" came on. There is plenty of paper in the machine.
Can anyone give me some direction. Thank you - Tom
by TGH on Nov 17, 2005 at 6:46am Add comment
Hiya gang,

Love this thread by the way - learned loads - thanks!

Question, is there any windows software for the printer, such as utilities etc - I want to centre the print exactly in the page, and see how many pages done/left from a cartridge. etc etc.

many thanks

by amazed on Nov 30, 2005 at 12:17pm Add comment
My Laserwriter does not pick up paper from the tray not the manual feed. Any ideas on how to tackle the problem?
by unknown on Dec 9, 2005 at 1:15pm Add comment
I connect my old reliable Apple LaserWriter Select 360 to a single XP computer via parrallel port, and when I tried to print, the green light keeps blinking and it never prints anything. Does anyone know?
by Anonymous on Jan 21, 2006 at 8:18am Add comment
try changing the parralel port mode in the pc's bios to ECP/EPP
and make sure printer setting is set to 5

check not out of toner & paper etc - amazed
first I would check that your bios settings are ECP/EPP and then make sure you have latest driver.

What number do you have the button on the back f the printer set at?

Re manual feed - mine wont either - sorry cant help there!

Have fun

by amazed on Jan 22, 2006 at 5:42pm Add comment
Yes - I agree - check the jumper on the back of the printer. Try a different number, that's what I had to do in order for my printer to work at first.

HAHA -- my manual feed doesn't work either - it probably needs new rollers or a new maintence kit, forget it.

by halljd39 on Jan 22, 2006 at 8:17pm Add comment
Regarding the test print -- I've never figured out how to print it out --

Has any one else figured it out???

If so -- reply!!

by halljd39 on Jan 22, 2006 at 8:22pm Add comment
I can not seem to find a definitive solution as to how to stop my LaserWriter 360 from printing a start up page, each and every time I turn the printer on. I have deduced that it must be done through the Apple Utilities program,but am unaware of where to go to download it. Is it a free download? I am running OS 9.2.2 on a G4 tower. Any help would be appreciated
by unknown on Mar 5, 2006 at 12:07pm Add comment
I love my old Select 360! I am using it with a DLink wireless print server and it worked great until now.

I think I have a roller problem. I can print 5-6 sheets and then I get a paper jam loading from the cassette (before printing, not after).

What parts/instructions do I need to fix my baby?

Thanks in advance.
by unknown on Mar 23, 2006 at 10:27am Add comment
have the Select 360, given to me with two new
cartridges, so am trying to get it to run on Mac
OS 9.0.4 on a G3 Power Macintosh.

when I click on the LaserWriter8 icon, it replies:

"This printer can not be used because the
printing libraries are out of date. The PrintingLib
file in the Extensions folder must be version 8.7
or greater."

guess that means I must find some PrintingLib
file version 8.7 somewhere?

anyone been thru this?

Millennium Twain



by unknown on Apr 10, 2006 at 6:34pm Add comment

here is the technical reference URL someone sent me:



by unknown on Apr 10, 2006 at 6:41pm Add comment
My 360 is suddenly smearing black on one edge of the paper. Would this be the cartridge or one of the rollers in the printer? I'd hate to buy a new cart and find it doesn't help. Anybody with a clue? Thanks.
by unknown on Apr 16, 2006 at 2:34pm Add comment
Open the shutter on the cartridge. If you see the black streak on the cartridge drum, then it is a bad cartridge. It can't be anything else causing it.
by moe on Apr 16, 2006 at 3:45pm Add comment
The link to the Apple Select 300/360 Print Fade Repair Kit notes:

Repairs: Print fades on the right side of a printed page.

Cause: Scanner assembly is mounted on the bottom of the printer. Fan draws dust across the improperly sealed assembly, and it accumulates on mirrors, primarily on the side of the fan.

Solution: Clean the mirrors (easier said than done!).

What I don't understand is:
If my Select 360 is not the FAX version, why would it have a scanner? Or, if by "scanner" it means the optics for putting the print job image onto the print drum via a laser, why would the right side of the printer which has the fan need cleaning when the left side of the printer (away from the fan) is what prints the faded right side of the paper?

Further, a friend who repairs HP laser printers claims that typically the faded page edge means that the high voltage power supply needs replacing.

Cleaning mirrors is a lot cheaper than needlessly replacing a power supply. But because that won't be easy, I want to first get a reassurance that cleaning is the appropriate course of action for the plain (non-FAXing) Select 360.

Someone please clarify!
by unknown on Apr 26, 2006 at 1:37pm Add comment
I got some hand-me-down printers that were fading on the right side. Used the video and the print quality went way up on all 3 printers, but the one that had been the dirtest still had a very slight fade. I repeated the cleaning and then I got a paper out light. Reopened the printer and found the loose connection. Now I'm getting a paper jam light with no jam. Help! I'm just shy of chucking this thing out of the window!
by scapple on May 6, 2006 at 10:27pm Add comment
I hate to tell you this, but you probably still have a connector off or loose somewhere. It would be a 3 wire connector. Those are the ones going to the paper sensors.
by moe on May 7, 2006 at 11:56am Add comment
After the electricity keep going on and off,
my Laserwriter 360 starting flashing two
yellow status lights -- paper jam and paper tray.

The manual indicates a repair is necessary.
Does anyone know what needs repair?
Or is this a lost cause due to the expense?
by unknown on May 9, 2006 at 8:19pm Add comment
Your fuser lamp burned out. We used to have a repair kit for it, but can't get lamps at a reasonable price anymore so it was discontinued.
by moe on May 9, 2006 at 10:32pm Add comment
Hi all,

Last summer (7/05) I replaced the fuser lamp in my LW 360 and after an installation "challenge", it worked like a champ until this morning. I am now geting the same "warming up" error message with the flashing light AGAIN. It has been less than a year!

I took the assembly apart to look at the lamp and it appears to be OK. No burn marks, bubbles, etc... Reconnected it and turned it on and SAME PROBLEM!

Any suggestions? Do I need a new fuser lamp with less than a years use? I understand from Moe's recent post, that lamp prices have gone up and the kit is no longer available on the site, but all I really need is the lamp. I already have the video (which BTW, was GREAT).

So, a Fuser Lamp for the LW 360? Any leads?

by trizzi on May 15, 2006 at 5:00pm Add comment
First of all, it's doubtful it's the lamp. As you probably noticed, the old lamp was discolored. If you have access to a meter, you can check the lamp as well as the thermal fuse. I've never seen a thermal fuse go on that model, so I doubt that would be the problem. Since the only thing I've ever seen cause that error in that model, I'm going to hazard a guess and say it might be the power supply module that supplies the AC for the lamp. One other thing, the lamps that we used to purchase are no longer available so we had to discontinue selling that kit.
by moe on May 15, 2006 at 6:16pm Add comment
Hi Moe,

Thanks for your input. Are these things you mention something that a layman can take care of, or is it time to get another printer. I really hate to do that, because I think there are only about 45-50,000 pages on this drum. I understand that there should be a lot more life in the drum. Is this true? The printer is a workhorse, when it works!

How do I check the thermal fuse? How do I check/replace the power supply for the lamp? Where can I get a replacement? Or as I asked before, is it time for the recycle heap? Any help is greatly appreciated.

Thanks-TR - trizzi
A very good friend gave me this printer... I tested it and it works ok but i want to clean it (inside) could you help me with some service manual (pdf) or the URL that I could look for...?
by JaaM on May 22, 2006 at 11:54pm Add comment
How come my 360 prints a part of the page perfectly, then divides the rest in vertical pieces. Or, unpredictably, it wil print the left part of a document on the right with the right part of the document on the left--plus a blank inch wide column separating them from top to bottom.

I never know if a printed page will be good; and what does print is so mixed up that I couldn't arrange it myself that "well" in a graphics program!

So, what gives ! ! ! ?
by unknown on May 25, 2006 at 6:52pm Add comment
I have to decide whether to keep this printer and buy some toner or go with a USB printer. My main question now is about after-market toners. Is any brand or source/reseller preferable to another? How important is the age of the cartridge? Does it matter if it has a new drum?

I will probably have more questions but that's it for starters.

by jaemare on Jun 2, 2006 at 8:57am Add comment
If the cartridge drum has significant resistance when you try to manually rotate it by turning the gear, then that could cause damage to the printer. If the drum turns fairly easily, then you might just learn to live with the noise. I really don't know what would cause clicking noises from the cartridge. They usually only cause squealing sounds from the wiper blade. Lamps are available, but they cost in the $50 range, if you can find one. It became economically unfeasible to sell them on the site since we were selling it for less with the instructional CD included.
by moe on Jun 9, 2006 at 5:18pm Add comment
Wife uses an older Mac with Appletalk. Also has a Win98 laptop. Current printer on Mac is Personal Laserwriter 300. Slow as molasses on a cold day. Bought toner cartridges for a 300 but got 300/310/360s. Can buy a Laserwriter 360 for reasonable amount. Can both the Mac (Appletalk) and Laptop (Centronics) be attached at the same time and both work? Dick in Raleigh <><
by unknown on Jun 14, 2006 at 5:24pm Add comment
It's easy to get confused between the models as they have the same numbers. The difference is the PLW models used the Canon PX engine which used the HP92274 cartridge or the Canon EPP cartridge. The Select models used the Fuji/Xerox XP5 engine and the toner cartridges were either Fuji or Apple. You can use both ports at the same time on the Select 360.
by moe on Jun 15, 2006 at 9:39am Add comment
I had fading on the right side of the printed page, and replacing the toner cartridge did not help. Per this forumn, I disassembled the printer, cleaned the optics and put it back together.
The three lights come on on startup, then go out. Then I get twelve flashes of the power indicator light, followed by 3 flashes. When I go to print, the error I get is that there is no toner cartridge installed, even though this is an apple cartridge and it was working fine before I took it apart.
I am guessing a sensor is not sensing the cartridge. Where is the sensor, or what else should I look for? Do the flashes mean anything?
Any help would be greatly appreciated!!!
by unknown on Jun 25, 2006 at 10:56am Add comment
Am I correct in assuming that you did this on your own without purchasing the extremely detailed video procedure? If so, then you're pretty much on your own as there are way too many places you could have screwed up and we have no idea what you took apart that you weren't supposed to. If you do have the video, then take it apart and redo the procedure and pay closer attention to all the steps in the video and all the cautions on what to do and what not to do. They are in there for a reason.
by moe on Jun 25, 2006 at 11:37am Add comment
I'm using the select 360 on an XP machine with a parallel cable.
Seems to work ok but when printing a test page (or any page) there seems to be "bubbles" flowing onto the page from the right.
This is a hand me down machine with no manuals. How do I get rid of the "bubbles". Thanks
by unknown on Jul 10, 2006 at 11:41am Add comment
First thing to try would be a toner cartridge.
by moe on Jul 10, 2006 at 12:40pm Add comment