unknown

asked Aug 23, 2004 at 1:38pm
Hp HP LaserJet 5SI

LaserJet 5si mx Cycle Power Error

I have an error on our HP 5si mx LaserJet printer. Reads: 66.0.23 Device Error Cycle Power.

Please advise. Thank you!

I can not find your exact error code. Most 66 error messages relate to external paper handling equipment attached to the printer such as a staker or stapler unit. If you have any of these devices, I would disconnect one at a time to see if the error goes away. If it does the device that was disconnected was probably the problem or the interface board to which it connected.
by dmzcompute on Aug 23, 2004 at 2:51pm Add comment
Thank you! Problem solved! We had the cords switched and I spent hours on this problem and it was so simple. How frusturating!

Thanks!
by unknown on Aug 23, 2004 at 2:57pm Add comment