unknown

asked Sep 19, 2001 at 12:29pm
Hp HP LaserJet 4

HP LJ 8150

You guys are going to love this one. Is it possible for the page count on an HP8150 to actually go backwards? The unit is in a University computer lab and when the lab managers have been getting the weekly page count over the last 3 weeks, the count has actually went backwards by about 4 pages, yet the unit has been used quite a bit over these 3 weeks. The control panels are password protected so they can't be messed with and I now have a report that an lj4000 is also doing the same thing in another lab, yet all of the other lab printers are fine.
I have the printer at my bench and after running test pages, the counter seems to be working fine. Possible network or driver problem or maybe the pay for print software causing this? Any ideas?
Thanks