unknown

asked Aug 18, 2004 at 5:20pm
Epson Epson Stylus Color 600

Epson 600 Issue

When I go to print with the printer, what prints has some white, horizontal lines that run through the type/image. Any idea as to whats wrong and how I can fix?
Thanks,
EdeeeSan
EdeeSan: "White Lines" or "Void Lines" running thru the black printing, that usually indicates either a bad or failing or almost empty ink cartridge, or a clogged or failing Printhead Assembly, but no way to really know for sure. If you have not ran up to 6 sets of "Printhead Cleaning Cycles" & "Nozzle Tests", then I suggest that you first try that for your printing problem. Remember to always run a nozzle test after every cleaning test ran, because Epson Printers use the nozzle test for a point of reference for the next cleaning test ran. If you have already ran the "Printhead Cleaning Cycle" & "Nozzle Test" [or after running those sets of tests] several times without any improvement, I would suggest actually installing a New-Epson Ink Cartridge, as a test. If you are actually using a Non-Epson Ink Cartridge [Generic or Third-Party] in your printer, then that could also explain your printers possible problem. Epson Ink Jet Printers are one of the few printers on the market that seem to have so many problems with non-manufactors inks, especially the newer models made in the last couple of years. Its because the Epson Printers use a completely different printhead inking system than most other brands of printers. Most, if not all of the other manufactors, use thermal or bubble jetprint heads and because the other brands use a totally different system, they don't seem to have as many problems using refilled inks or non-manufactor's ink cartridges. If installing a New epson Ink Cartridge does not help, then you might want to try using the Epson Stylus Head Cleaning Solution, available through the Home Page on "fixyourownprinter.com", at " http://fixyourownprinter.com/ ". When it opens, click-on Epson, under PRINTER REPAIR KITS. Then click-on "Epson Stylus Head Cleaning Solution" and that page should then open correctly. The Epson Solution sells for around $10.00 plus shipping. It includes a syringe and some Epson Printhead Cleaning Solution, which is designed to dissolve most clogs, especially if you were using Epson inks. This is the same chemical used by Epson in their service department. You can try it if you want to and see if you can get the printhead nozzles to open up again, but that will only help if they are actually clogged. If you want to see what's involved in print head cleaning, Wes has supplied a link that might help: http://www.epsonhelp.web1000.com/printhead.html and he also suggests trying the SSC Service Utility from here: http://inkjetprinterhelp.us/epsonSSC.html . Unfortunatly, that SSC Utility does not work on all printers and on all Operating Systems, so you will have to actually check for yourself...Good Luck! Denny Conway...P.S. Check for an e-mail from me, with some additional information with that cleaning kit, in case you decide to use it.
by Denny Conway on Aug 18, 2004 at 5:39pm Add comment
Thanks for the info. We have installed new Epson cartridge and I just ran the nozzle cleaner/print head cleaner a good ten times and the problem persists. My guess is that theres something blocking the ink. Do you think that blowing the area out with a can of compressed air would help?
I'll prolly get the fix-it kit if you think that using compredded air is a bad idea...maybe due to delicate parts?
Thanks again,
EdeeeSan
by unknown on Aug 18, 2004 at 6:03pm Add comment
No compressed air ever!!! You will damage the print head. You can use distilled water and a syringe to flush the print head of any old ink. But use caution because too much pressure will damage the print head. As Denny suggested you can also buy the print head cleaning kit from here. The kit does a better job than distilled water.

In any case you can view the above link to see what is involved in cleaning the print head.

I hope this helps,

Wes.

by unknown on Aug 18, 2004 at 6:56pm Add comment