asked Jul 28, 2004 at 5:01pm
Epson Epson Artisan 700

long, narrow piece of thin foam?

My Epson Stylus Photo 700 has stopped printing black ink. As there is a new black cartridge in the printer, I was surprised.

After shutting the unit off and moving over the heads, I found a 1.5" long, narrow piece of thin foam with a square hole punched in the end. There is a small piece in the shape of a triangle that jets up for about 0.5 in, nearby the notch. Actually, this foam piece is in 2 parts; it's torn, separating the square hole part from the rest of it. The end with the square hole is wet with black ink. Also, inside the printer, the space around the foam pad (for head cleaning) is a bit splattered by black ink.

Does anyone know what this 1.5", narrow, thin piece of foam is? I only pulled the 2 parts out of the printer originally because I thought they were a caught piece of paper. How do I replace this part? What is it, and what does it do?


Jean: I'm guessing by your discription that you are speaking of the POROUS PAD. That square hole actually slides over a tiny square plastic post over to the far right side of the printer and that triagular piece tucks under another plastic piece. Unfortunatly it s hard to describe just how it fits or mounts, but the good news is that its actually not needed and has nothing to do with why your black ink is not printing. That porous pad is supposed to help collect ink splatters, but I have seen many Epson Printers come thru my shop with that part missing and as it really does not even work that well, I don't even replace them. In fact the newer models don't even use that type od part any longerAS FAR AS YOUR BLACK INK NOT PRINTING: It's possible that you may even have an actual HARDWARE/PARTS PROBLEM or even a bad/failing ink cartridge [especially if its actually a Non-Epson Ink Cartridge], but normally the most common problem is clogging of the Printhead Nozzles. You might want to try using the Epson Stylus Head Cleaning Solution, available through the Home Page on "fixyourownprinter.com", at http://fixyourownprinter.com/ . When it opens, click-on Epson, under PRINTER REPAIR KITS. Then click-on "Epson Stylus Head Cleaning Solution" and that page should then open correctly. The Epson Solution sells for around $10.00 plus shipping. It includes a syringe and some Epson Printhead Cleaning Solution, which is designed to dissolve most clogs, especially if you were using Epson inks. This is the same chemical used by Epson in their service department. You can try it if you want to and see if you can get the printhead nozzles to open up again, but that will only help if they are actually clogged. If you want to see what's involved in print head cleaning, Wes has supplied a link that might help: http://www.epsonhelp.web1000.com/printhead.html and he also suggests trying the SSC Service Utility from here: http://inkjetprinterhelp.us/epsonSSC.html . Unfortunatly, that SSC Utility does not work on all printers and on all Operating Systems, so you will have to actually check for yourself...Good Luck! Denny Conway...P.S. Check for an e-mail from me, with some additional information with that cleaning kit, in case you decide to use it.
by Denny Conway on Jul 29, 2004 at 12:16pm Add comment