unknown

asked Jul 8, 2004 at 7:13pm
Epson Epson LQ 850

Epson 850 No Black

I cant print with the black ink. I've put a new cartrige in and did all the built in cleaning of the heads but still no ink is flowing. Color works fine. No error indictions from the printer.
Help?
Paul: It's opf course possible that you may even have an actual HARDWARE/PARTS PROBLEM, but normally the most common problem is clogging of the Printhead Nozzles. You might want to try using the Epson Stylus Head Cleaning Solution, available through the Home Page on "fixyourownprinter.com", at " http://fixyourownprinter.com/ ". When it opens, click-on Epson, under PRINTER REPAIR KITS. Then click-on "Epson Stylus Head Cleaning Solution" and that page should then open correctly. The Epson Solution sells for around $10.00 plus shipping. It includes a syringe and some Epson Printhead Cleaning Solution, which is designed to dissolve most clogs, especially if you were using Epson inks. This is the same chemical used by Epson in their service department. You can try it if you want to and see if you can get the printhead nozzles to open up again, but that will only help if they are actually clogged. If you want to see what's involved in print head cleaning, Wes has supplied a link that might help: http://www.epsonhelp.web1000.com/printhead.html and he also suggests trying the SSC Service Utility from here: http://inkjetprinterhelp.us/epsonSSC.html...Good Luck! Denny Conway...P.S. Check for an e-mail from me, with some additional information with that cleaning kit, in case you decide to use it.
by Denny Conway on Jul 9, 2004 at 10:50am Add comment