unknown

asked Aug 20, 2001 at 10:58am
Hp HP LaserJet 5SI

5si missing part or page

Got a HP 5Si missing the top and bottom 3-4 inches of print. Just blank in those spots.
It is a perfect line of blank across the page.
Fuser is clean and new toner.
If the fuser and the cartridge are good, try to clean the laser scaner assembly.
by turi on Aug 20, 2001 at 5:17pm Add comment
Since the 5si feeds the paper sideways, it's actually the left and right side that are missing. I've never seen that on a 5si. The only 2 things that would cause blank sections would be something blocking the laser beam in that area or possibly a lack of high voltage, but that's doubtful.
by moe on Aug 21, 2001 at 9:47am Add comment