unknown

asked May 26, 2004 at 2:17am
Epson Epson LQ 850

Epson 850 paper tips to right on feed

Hi

Suddenly started doing this, it's like the left side isn't feeding properly - the paper just tips to the right crinkles a bit and doesn't go through at which point the error light comes on, if I pull it out it just does it again.
I've made sure the paper is OK and straight.
Any ideas much app
James
The paper load roller assembly has gone out of alignment. Within the roller assembly there is a small roller that is moved up, while the main roller rotates, from its resting position to allow a paper to pass through. Properly re-assembling the roller assembly will correct the problem.
by unknown on May 26, 2004 at 4:49am Add comment
Thanks very much!
Can you point me somewhere where I can learn how to do this?
James
by unknown on May 26, 2004 at 6:28am Add comment
You're best bet is to obtain a service manual for the Stylus Color 850. Service manual for the Stylus Color 800 will also be appropriate because the printer mechanism is similar.

Search this forum for "service manual" to obtain information on where you could obtain a service manual.
by unknown on May 26, 2004 at 6:41am Add comment
James: It's possible that the paper may be running into a foreign object and stalling or feeding crooked. Remove all the paper and use a flashlight to look carefully into the paper feed-in area. Look for a pen, pencil, push pin, paper clip, candy, etc. If you can't see anything, then actually pick your printer up and turn it so the paper opening is facing down and shake it a little, side to side. Your trying to dislodge anything that might be stuck in the paper entrance area. If nothing falls out, then turn it back over and use the flashlight to once again look inside that area. Sometimes you'll see an object that may have moved over into view while you were shaking the printer. Any foreign object might block the paper from actually being able to move forward, so then the printer thinks there is no paper installed. You may have to even remove the Top Cover to be able to get a better view of that paper feed area. Unfortunatly, just removing that cover is not always that easy, especially on the newer Epson Printers. You may need a Service Manual for reference, disassembly and troubleshooting. I have not checked, but you can normally find Service Manuals and or Service Adjustment Programs/Resets for most printers, at www.2manuals.com (most Service Manuals can usually be downloaded for around $10 /- ), or from http://www.user-service-manuals.com/epson-service-manuals.htm, or even from http://www.sm.copyprofi.net/index.htm [check prices of available Service Manuals]. Even if there is not a foreign object stuck in that area, with the top cover off, you might just possibly see what the problem is and even be able to correct it...Good Luck! Denny Conway
by Denny Conway on May 26, 2004 at 9:44am Add comment
Thankyou all for your very clear help!
What a good forum... (wish they were all as civilized)
James
by unknown on May 27, 2004 at 7:20am Add comment
James: You're welcome and let us know if you find out what your actual problem is and if you were able to correct it or not...Again, Good Luck! Denny Conway
by Denny Conway on May 27, 2004 at 9:03am Add comment