asked Aug 29, 2000 at 12:14am
Hp HP LaserJet 3SI

hp3si envelope feeder jam

I have an hp3si with an envelope feeder which is jamming. The feeder pulls the envelope into the printer but it jams at the registration assembly. I checked the registration assembly and it looks ok and also does not jam when printing from the paper tray. The www.partsdirect.hp.com mentions something about a spacer clip for the registration assembly having to do with the envelope feeder but I donot see any clip?
Anyone have any ideas?
I'm holding a registration assembly in my hand and have no idea what the spacer clip could be. I have seen the registration assembly cause paper jams, usually it's because the black plastic covering develops ridges. It should be flat and smooth. Another possibility is that the feed rollers aren't driving the heavier envelope stock far enough for the registration rollers to grab them.
by moe on Aug 29, 2000 at 10:38pm Add comment