unknown

asked May 10, 2004 at 5:46pm
Hp HP LaserJet 5MP

HP5MP LaserJet slow printing

I have recently purchased a refurbished second hand HP5MP printer as a backup for my HP6MP printer, for home use. I just installed the driver/s the computer (MS Win XP Pro SP1 & MS Office - Pentium IV 2.4 GHz) put forward. I do not think they came off the internet. In any case, it (HP5MP) seems to prepare to and then print at about one third the speed of my HP6MP (painfully slow, but reasonable output). The HP6MP just about starts printing instantaneously, whereas the HP5MP seems to think about doing something for some time, flashes a few of its lights, and then finally prints. Both printers only have the default amount of memory (2 MB onboard and 1 MB from the Postscript ROM/RAM Module)I think.

Would you be able to advise on any possible remedial action that will not break my bank balance? I thought it might be the RAM, but this appears quite similar for both printers and, others have told me that it would not make that much difference to add extra RAM anyhow (assuming you can). The other thing I thought might probably be causing this problem was the driver/s for the HP5MP. If you think it is the driver/s, would you be able to supply me with the latest ones, or recommend a suitable download site for the latest driver/s? Probably best if you would provide me a bit of recipe for changing/installation of the drivers also (novice user). {FYI, I also saw one of the HP forum gurus suggested downloading and using NT4.0 drivers for other 5 and 6 series HP LaserJet printers, but not sure whether this will work for mine.}

Any chance this could be due to connecting via a long printer connection (ie 10 metres) for the HP5MP and only 2 metres for the HP6MP?

Also would you be able to suggest a fix/advise why say one in every 5 sheets printed is blank?

Thank you for any assistance you are able to provide me.
George
George,

Let keep it simple first. Just connect the 5MP to the cable you now use for the 6MP. Do not I repeat, do not change drivers and send a job to the 5MP using the 6MP driver. See what happens. The drivers are just about the same and this will tell you if it is the printer or something else. The thing which concerns me is the flashing lights. You should only have the ready and data lights blink when you send a print job. If other lights blink, there may be someting wrong with the fomratter. But for now just do as I suggest and report back. If the 5MP prints now at the same speed as the 6MP, then your problem is with the driver, parallel port or cable. As to your problem of the blank pages, we need to know if the printer is grabbing more than one sheet of paper or if it just prints a blank sheet followed by a printer sheet, ets. Good Luck.
by dmzcompute on May 10, 2004 at 6:32pm Add comment
George,

Let keep it simple first. Just connect the 5MP to the cable you now use for the 6MP. Do not I repeat, do not change drivers and send a job to the 5MP using the 6MP driver. See what happens. The drivers are just about the same and this will tell you if it is the printer or something else. The thing which concerns me is the flashing lights. You should only have the ready and data lights blink when you send a print job. If other lights blink, there may be someting wrong with the fomratter. But for now just do as I suggest and report back. If the 5MP prints now at the same speed as the 6MP, then your problem is with the driver, parallel port or cable. As to your problem of the blank pages, we need to know if the printer is grabbing more than one sheet of paper or if it just prints a blank sheet followed by a printer sheet, ets. Good Luck.
by dmzcompute on May 10, 2004 at 8:24pm Add comment
Dear dmzcompute
Thank you for your response. I have tried your suggestions, regarding the cable I now use for the 6MP connected to the 5MP without changing the drivers. There were no changes in printout timing. Unfortunately, I may have misled readers a little, in that normal printing from the computer HD seems to take roughly the same time on both printers (reasonably quickly). Sorry. The problem I originally referred to occurs when printing/copying to the 5MP from my CanoScan3000F via ArcSoftPhotoStudio 5 for Canon (possibly problem due to this software program??). It takes about 3 minutes before actual printing starts on the 5MP & around 25 sec to print a page of output. However, nearly instantaneously printing starts with the 6MP using the same process. As for the flashing lights on the 5MP, you are correct. Only Ready and Data lights flash with Ready light flashing until job is printed. The blank page seems to be a result of the printer grabbing more than one sheet of paper at a time, more noticeable from Tray #2 (paper cassette). FYI, I also tried using the 2 metre chord with the 5MP (fully swapped over on computer port and the printer) in lieu of the 10 metre chord. Result was no difference. Again, thank you for any assistance thus far.
George
by unknown on May 12, 2004 at 1:47am Add comment
George,

I do not know if you missed my point or not. All I wanted you to do was to disconnect the 6mp by removing the parallel and power cable from the printer hooking the 5MP to those two cables. Just a straight swap, so that the 5MP will be connected to the same cable and port on the computer. Then send the scan job and see what happens. It is possible that the formatter on the 5MP is not as good as the 6MP and you are getting the best you can. The only way I can describe it, is like the old HP III series. It printed fine in text mode, but once you tried to print grahics, it would print, but took a lot of time because of the way the formatter handled the data. The 5MP may be the same where that was the best at the time, but when the 6MP came out, it just handled the data better. Only way to really tell is to borrow another 5MP and hook it up and see if you have the same problem. As to the mulitple sheets, I believe the tray has a separation pad. You can try to clean it (it should be a rubber type pad in the middle front of the tray). Just use soap and water. If that does not work, then the pad will have to be replaced. You could also try a different brand of paper and makd sure the paper is stored in a dry location.
by dmzcompute on May 12, 2004 at 6:44am Add comment
George,

I do not know if you missed my point or not. All I wanted you to do was to disconnect the 6mp by removing the parallel and power cable from the printer hooking the 5MP to those two cables. Just a straight swap, so that the 5MP will be connected to the same cable and port on the computer. Then send the scan job and see what happens. It is possible that the formatter on the 5MP is not as good as the 6MP and you are getting the best you can. The only way I can describe it, is like the old HP III series. It printed fine in text mode, but once you tried to print grahics, it would print, but took a lot of time because of the way the formatter handled the data. The 5MP may be the same where that was the best at the time, but when the 6MP came out, it just handled the data better. Only way to really tell is to borrow another 5MP and hook it up and see if you have the same problem. As to the mulitple sheets, I believe the tray has a separation pad. You can try to clean it (it should be a rubber type pad in the middle front of the tray). Just use soap and water. If that does not work, then the pad will have to be replaced. You could also try a different brand of paper and makd sure the paper is stored in a dry location.
by dmzcompute on May 12, 2004 at 6:46am Add comment
Dear dmzcompute
Thank you for your second response. Possibly, I did miss your point because in your first reply you said “the cable you now use for the 6MP” which I took to mean the data/parallel cable only, not the power cable as well. Sorry. From your second response, I now understand that you mean “disconnect the 6MP by removing the parallel and power cable from the printer hooking the 5MP to those two cables. Just a straight swap, so that the 5MP will be connected to the same cable and port on the computer.” (ie both the parallel and power cable). I did not realise that the power cable might also be causing the problem (repeat, I am a novice user). Otherwise, I followed your instructions to the letter. I intend to try your latest suggestions ASAP. Will be bit hard to borrow another 5MP and hook it up and see if I have the same problem, but will do the best I can in next few days. It may end up as you say, that the 5MP doesn’t handle the data as well as the 6MP, but will try and exhaust other possibilities first. Re: multiple sheets, will try and wash the separation pad or replace it, try a different brand of paper and make extra sure the paper is stored in a dry location. Thank you for any assistance again thus far.
George
by unknown on May 13, 2004 at 1:52am Add comment