asked May 7, 2004 at 11:49am
Hp HP LaserJet 4V

HP LaserJet 4V 57.1 error message

We have recently acquired the above machine and are getting "57.1 Service" error message. We do not have a manual and do not know what to do. Can someone help? Thanks so much!
Julie: You can check the Error Codes off the fixyourownprinter.com Home page, at http://fixyourownprinter.com/hpcodes.html . Just to let you know: On the 4V, a #57 Service Error stands for a MAIN MOTOR FAILURE. About the only thing you can try is is to switch the printer off and then back on, to try and clear the error code. If the error continues, then its usually either a bad or failing Main Motor, or the DC Controller Assembly. It could also be a cabling problem between the Main Motor and the DC Controller PCA Assembly...On some Laserjet Printers, an actual #57.1 error code can also be an incompatible memory card in the front/top slot, or an incompatible memory card in the rear/bottom slot. Slot#1 on your 4V is for the STANDARD MEMORY and slot #2 is for the OPTIONAL MAXIMUM MEMORY. If you have memory in slot #2, it would be worth turning the printer off, removing that memory and then turning the printer back-on. If your printer goes ready, without that error code coming back, then its possible that the Optional Memory, may be bad or incorrect or simply failed. Especially if you have recently had memory replaced or installed. The holder assembly for the the SIMMS [Memory] SLOTS, is in the back of the printer, up towards the top, slightly to the right of the top center area. Those memory slots are behind the Parallel Cable Interface Connector Assembly, that unscrews and pulls out...Good Luck! Denny Conway
by Denny Conway on May 7, 2004 at 12:32pm Add comment
Julie, do you get any noises or movement as your 4V warms up?

Hmm, don't want to sound condescending, but are you sure it's a 4V?

by Trev Pearson on May 7, 2004 at 4:48pm Add comment
Julie, Hello

the 57.X error is to be an error related to Main motor, so just try this.

Switch the printer OFF and then back ON. If the
error continues:
1. Check cabling between Main Motor and DC
Controller PCA.
2. Replace the Main Motor.
3. Replace the DC Controller.

And if you want a printer manual plz. send me an email and i shall try to send an attachment.
My email id is [email protected]

by saleem on May 8, 2004 at 4:33am Add comment
WheneverI start printing my HP 4V laserjet gives me a error message "67 SERVICE". Please help me to solve this problem.

by unknown on Jun 3, 2004 at 9:57pm Add comment
Rajesh, the paper guide and plate assy are defective.
by Chris on Jun 4, 2004 at 2:33am Add comment
Rajesh, check the printer repair kits section of the site. There is a 67 error kit there.
by moe on Jun 4, 2004 at 1:06pm Add comment