unknown
asked Aug 2, 2001 at 10:58am
Does HP4=DEC5100
I have a DEC Laser 5100. To date everything has been identical, for consumables, as an HP 4. Today I got an Error 50 message. Shutdown, cool-off, and restart produce the recurring message. Can I trust that this message and (quartz lamp) fix are the same as repairing an HP 4? This has been a tremendous printer and still (until yesterday) prints fast and jam free.
Please Help!!
-Rongo
Please Help!!
-Rongo
Our kit fixes it most of the time. It's the same fuser in both printers. If you want to make sure it's a burned out lamp, go to our troubleshooting page under EX fuser. There are resistance measurements there. Of course you need to have a volt/ohm meter to do them.
oops this sat around...what's the url for the kit?