asked Aug 2, 2001 at 10:58am
Hp HP LaserJet 4

Does HP4=DEC5100

I have a DEC Laser 5100. To date everything has been identical, for consumables, as an HP 4. Today I got an Error 50 message. Shutdown, cool-off, and restart produce the recurring message. Can I trust that this message and (quartz lamp) fix are the same as repairing an HP 4? This has been a tremendous printer and still (until yesterday) prints fast and jam free.

Please Help!!

Our kit fixes it most of the time. It's the same fuser in both printers. If you want to make sure it's a burned out lamp, go to our troubleshooting page under EX fuser. There are resistance measurements there. Of course you need to have a volt/ohm meter to do them.
by moe on Aug 2, 2001 at 11:19am Add comment
oops this sat around...what's the url for the kit?
by unknown on Aug 17, 2001 at 7:27am Add comment