asked Apr 7, 2004 at 7:42am
Apple Apple LaserWriter 360

LaserWriter Select 360 repair

I purchased one of your "Apple LaserWriter Select Print Fade Right" cdroms.

I popped it into my computer this morning and set to work.

When I arrived at the 4:46 point in the video, I could NOT continue.

The format board that was easily popped out in the video, was not popping out on my printer. The right hand side of the board was still snug!

Yes...I did take out EVERY screw that the video told me to (I watched that section of the video 5 times to make sure). The only screws remaining on the piece were screws to hold the format board together NOT to secure it to the printer!

Have you had this problem before? If so, is there a solution to this problem?

Many thanks,

We've sold quite a few of these and this is the first time anyone had a problem at all. Only thing I can suggest since I can't see it, is to see what's holding the board at that point. You can use a flat bladed screwdriver to gently pry on it. If there's a screw there, remove it.
by moe on Apr 7, 2004 at 12:35pm Add comment