tony

asked Mar 26, 2004 at 7:17am
Epson Epson Artisan 700

epson stylus photo 700

i have an epson stylus photo 700 printer and my o/s is me i have down loaded the drivers required for this printer with the os me the problem is thatwhen i print a test page the first two lines are printed on one sheet of paper then the rest of the print is printed on to a second page. also when i print any thing else a part of the print is on one page then my printer goes through about 5 sheets of paper then prints a little bit more futher down the paper then 5 sheets then a little bit more print and so on .
Tony: It's possible that your problem is actually in your computer system or its software, because there have been a lot of strange problems related to the Win's ME Operating System. On most Epson Printers you can usually run an "Internal Epson Self-Test Page" to determine whether a problem comes from the printer itself or possibly from your Computer System. Unfortunatly, on some inexpensive models there are not tests actually built into the printers, to keep the costs down. As not all Epson Printers are always the same, you should refer to your User's Manual/Owners Manual for the correct procedure on how to run your printers Self-Test Page. If available, then I would recommend that you try running your printer as a Stand Alone Printer, not connected to a Computer System. Unhook the printer cable from the back of the printer, with the power cord still plugged in to the wall and paper loaded normally. Turn the printer off for 10 seconds or so, to clear out any remaining DATA or Information that may still have been in the printers system, from when the Computer was previously connected. Now reach over and turn the printer on as normal. The printer should come on and go to a normal Ready Condition, with no Error Lights on. If you get an Error Light on, then you know you have a problem in your printer. If there are no Error Lights on, then you want to run your printers "Internal Epson Self-Test Page", directly from the printer itself. Normally [on most models] you simply reach over and hold-in on the Paper Button, while you reach over and turn the Power Button back on, as normal. Continue to hold in on the paper button for about 3 to 5 seconds, but release the power button after turning your printer on. Release the paper button once you can hear and see the printer starting to initialize and start to pull-in a piece of paper. The printer will print out an Internal Epson Self-Test Copy, which will also have a "Nozzle Test" on it. If everything is working correctly in the printers Paper Feed Assembly, Carriage Assembly/Cartridge Assembly and the Printhead Assembly, then the self-test copy should be printed out and correctly fed thru the printer...AS A GENERAL RULE: If the self-test page prints out correctly, then usually your printer is working normally. This does not mean your printer may not be dirty, or have another service related problem, or even bad cartridges. It just means the printer is basically working normally as far as the internal tests go. If your printer is working ok, then your problem could be in your Computer System/PC: bad drivers, bad printer cable, bad software, incorrect internal PC settings, possible hardware problems [parts problems], etc. I'm sorry, but I don't really work on Computer Systems/PC's, so I can't help you with those type problems. Remember that this is actually a Printer Repair Site and you may need help from a Computer Technician, rather than a Printer Technician...If the self-test does not print out normally, then you can assume the problem is in your printer. Usually that would be a problem in the "Logic Board/Main Board Assembly" and unfortunatly, that is not normally economical to replace. You can usually buy a new printer cheaper, then having your old printer repaired. If you cannot run a Self-Test Page directly from your printer, then the only other thing you could do is connect your printer to a different Computer System, using a different Windows Operating System [like a friends]. Load Printer Drivers, connect your Printer Cable and try running a few test copies from the second Computer System. If your printer prints out ok, then you can assume that the problem is in your Computer System. If the same problem happens on a different Computer System, then at least you would know that its probably a problem in your printer...Good Luck! Denny Conway
by Denny Conway on Mar 26, 2004 at 10:04am Add comment