unknown

asked Mar 17, 2004 at 6:30am
Ibm IBM Laser Printer 4019

IBM\\Lexmark 4019 Info.

Hi!
I am looking for documentation for my IBM/Lexmark 4019-001. I found a "Quick Start Guide" from IBM and nothing from Lexmark. Anyone know where I can get an origional Users Manual or a Service and Parts Manual (1039671) or anything else relevent? I am looking for a resourse for the disassembly-repair-reassembly
process. Currently I have a fuser issue to check.
There used to be an online interactive resourse with graphics but it has dissapeared!

Thanks!
ZeuS905
Having worked for a Lexmark repair centre I can tell you it will be very difficult to get one. They only came out in printed manual format and with the age of these things there won't be many about.
by Printx on Mar 19, 2004 at 4:25am Add comment
The driver is on the XP software. Just add it in Control Panel, Printers, Add new printer.
by moe on Jan 29, 2005 at 2:15pm Add comment
Hi Printx. I've got a 4019 Lexmark and I have had it for several years. It has been an excellent printer but recently I moved it to another location and when I hooked it back up I couldn't get it to print properly. It print a test page fine, but when I wanted it to print a letter all it would print was symbols and numbers and I can't figure out what is wrong. Can you inform me. Also ZeuS905. I have all the manuals that came with mine if you would be interested.

Bill
by Bill on Apr 30, 2004 at 8:57am Add comment
Bill,

I can't find my manual for my 4019 printer. Haven't used it for many years, and don't remember how to print envelopes or manual feed. Is there anything in your manual to show me how? These old girls just run and run, but sometimes drive me crazy! Thanks, Jerry Jacobson - Anonymous
Bill,

What you describe is a driver issue. Did you use the same computer or another one. Most operating systems have the driver for the 4019 built in. I would delete my current printer from the computer and reload with the os driver and see what happens. If you still have problems report back and I can give you some additional things to do.
by dmzcompute on Apr 30, 2004 at 3:05pm Add comment
Hi ZeuS905
I also have a 9-2 'Fuser Error'. I have succeeded in removing the fuser lamp which tests OK. I have the User's Guide and Technical
Reference, but they are of no use once you are inside the machine.

I'm not sure what to do next! Any inspirations??

You can reply to Peter at [email protected]
by Peter on May 6, 2004 at 2:27pm Add comment
There is a thermal fuse above the heat roller. Check that for continuity.
by moe on May 6, 2004 at 3:53pm Add comment
Moe wrote: "There is a thermal fuse above the heat roller."
The plastic holder for the thermal fuse crumbled. How do I get a replacement for the fuse and the holder?? Do you have parts like this??
Thanks,
Peter
by Peter on May 8, 2004 at 5:08am Add comment
The fuse is the same type used in coffee makers. You can find them at electronic supply stores. Radio Shack has them, but they're triple the price. The holders are not readily available. I think I have a couple that are part of a fuser kit that includes fuser bushings, picker fingers, etc. Don't have the fuses.
by moe on May 8, 2004 at 12:37pm Add comment
Hi Moe,
I found a newsletter from PartsNow.com that showed proper resistance for the thermister. Thermister was OK!! A simple continuity check showed the bulb was OK also, but the thermal resistor was open. Internal mounting clips were fragile with heat/old age. And unfortunately, I broke the bulb while reinstalling it. Purchased a rebuild fuser assembly for $81 including postage and core credit.
Printer works perfectly now!!

Thanks for your help.
Peter
by Peter on May 13, 2004 at 9:29am Add comment
Hi, I was wondering what it takes to fix code '6' that I get all the time. I presume it is a memory problem since my printer does fine with text only. What kind of memory would I need and where and how might I add to it? I only have 512kb now.

Thanks in advance to anyone who can help.

Erick
by unknown on May 25, 2004 at 3:04am Add comment
Hi Erik,
If the 'Status' display shows '6' and when you press 'Print/Check' button it shows '1' the printer memory is full. If after pushing the 'Print/Check' button it shows '2' the page you sent to the printer is too complex to print.

Good luck!
Peter
by Peter on May 26, 2004 at 4:08am Add comment
My 4019 suddenly started giving me a "930 Service" error soon after self test when I boot.
The User's Guide says that means the "mirror motor not up to speed", but says nothing else.
Any suggestions?
by Rick on May 31, 2004 at 9:17am Add comment
This is a printhead (laser/scanner) problem. There is a motor in the assembly which when it goes bad you will get the error. As far as I know there is no replacment motor for the unit and the complete laser/scanner assembly will have to be replaced. Even if you can find one, the cost will really be much more than the printer is worth. You choice, but I would invest in an HP 1300 or their cheaper verson 10 something. Cost is 200-400 and you will really be amazed at the difference in speed. You can check the link below for more info.

http://www.fixyourownprinter.com/lcodes.html
by dmzcompute on May 31, 2004 at 11:15am Add comment
Moe probably has some 4019 parts printers. Those scanner assys. very rarely go bad. Email him and he'll probably give you a good deal on a used one.
by jon on May 31, 2004 at 12:02pm Add comment
HOW DO I FIX A TIME OUT ERROR ON THIS MACHINE.THE MACHINE KEEPS ON JAMMING AND SHOWING '28 LOAD PAPER'. PLEASE ADVISE.
THANX
by unknown on Jun 1, 2004 at 5:45am Add comment
Pull the paper tray out and check the pickup roller on the rear right side. The rubber has probably deteriorated or broken. You can get a replacement in the Printer Repair Kits section of this site.
by moe on Jun 1, 2004 at 9:03am Add comment
I have an IBM 4019 that has been brilliant for many years, but now, out of the blue it starts only printing blank pages. I have changed the cable, followed all the MS troubleshooting steps and still no joy.

I could use some guidance on the settings buttons, although i have restored factory settings still nothing prints (only blank pages), resident fonts just prints blank pages (thats why i think this is a printer problem rather than software or driver related).
by unknown on Jun 29, 2004 at 9:55am Add comment
I have seen this on later models of this printer and it was always the high voltage contacts on the left side of the printer. There are a number of posts which stick up which have a spring action and are part of the hight voltage power supply. Make sure they still have spring to them.
by dmzcompute on Jun 29, 2004 at 2:14pm Add comment
Hi,
I have a IBM 4019-001. I'm tring to get it into power saving mode, but forgot how! Does anyone remembers what front panel keys I need to press?

Thanks
Chip
by unknown on Jul 10, 2004 at 8:58am Add comment
I had a paper jam recently and after taking the paper out, I am getting a service code '9' and its not printing. Can anyone inform me what I could try?
All I know is that this laser printer is over 5 yrs old and its print quality remains brilliant... when its not being sensitive.
Thanks
Rita
by Rita on Jul 30, 2004 at 1:12pm Add comment
Hi Rita,

When the 'Ready' light goes off and the 'Check' light goes on in the section of the front panel labeled 'Status', you should press the 'Print/Check' button to see what secondary check number may be displayed.

After you do that let us know what that secondary display shows.


by Peter on Jul 30, 2004 at 3:25pm Add comment
Hi,
I have a IBM 4019-001. I'm tring to get it into power saving mode, but forgot how! Does anyone remember what front panel keys I need to press?

Thanks
Chip
by unknown on Jul 31, 2004 at 7:52am Add comment
Hi Chip,

After your last post of July 10th, I looked through the documentation I received from IBM with my printer (purchased in 1992) and I could find no reference to a "power saving mode"

Were you ever able to 'power save'??

Peter
by Peter on Jul 31, 2004 at 8:54am Add comment
Hi Peter,

Yes, my printer does support power saver mode. The status is indicated in the test print page. I had to reset it to factory defaults, and lost the setting. I'm told the information is in the user guide, which I have misplaced. I do have the technical reference manual that refers to the user guide for power saver mode. Can you help me?

Thanks,
Chip
by unknown on Jul 31, 2004 at 9:24am Add comment
Hi Chip,

I just looked at a test page. I'm embarassed to admit that I never took any notice of the 'Power Saver Mode = OFF' item on the test page.

I've looked through the User's Guide after reading your email and found no reference to this function.

In the section about Test Functions, they show a sample test page that does not contain the 'Power Saver Mode' notation at all!

The User's Guide is dated 10/90. My printer was manufactured in March 1991.

Do you suppose that this was a late-added feature that was un-documented?

Peter
by Peter on Jul 31, 2004 at 12:00pm Add comment
Peter,
I was looking at your reply to chip and I was wondering if you could scan your user manual for the 4019 and e-mail it to me.

Thanks

Ken - Anonymous
Hi Peter,

After your last post, I started remembering having to spread my fingers wide to make this setting. I have a big hand with long fingers. So with the printer powered off, I tried holding down the Start/Stop and the Rotate keys together then powering on the printer. This apparently was the correct combination of keys. My printer is now working in Power Saver Mode. Try this with your printer and let me know if it works for you.

Thanks,
Chip
by Anonymous on Jul 31, 2004 at 12:46pm Add comment
Hi Peter,

After your last post, I started remembering having to spread my fingers wide to make this setting. I have a big hand with long fingers. So with the printer powered off, I tried holding down the Start/Stop and the Rotate keys together then powering on the printer. This apparently was the correct combination of keys. My printer is now working in Power Saver Mode. Try this with your printer and let me know if it works for you.

Thanks,
Chip
by unknown on Jul 31, 2004 at 12:48pm Add comment
Hi Chip,

Learn something new every day!

Start/Stop and Orientation held down will turning the power on DID turn the'Power Saver Mode = ON'

Can you tell me what it does?? Is this like the 'hibernation' mode in a laptop . . . does the halogen lamp turn off?

Thanks,

Peter
by Peter on Jul 31, 2004 at 4:12pm Add comment
PaulPr, if it's printing blank pages and you got new cartridges recently, it's probably because you didn't remove the sticker on the bottom of them. Try that.
by unknown on Jul 31, 2004 at 4:15pm Add comment
Hi Peter-
Thanks for replying. You know what I did. Before I got your response I fiddled with it. I unplugged the printer, opened the top, took the cartridge out, cleaned the inside a bit, replugged the printer, restarted my computer, said "cmon" and that seemed to work.
Im telling you this thing is a little sensitive. Im glad I found this site though- you guys are helpful.
Thanks again,
Rita

by Rita on Jul 31, 2004 at 6:36pm Add comment
Peter,

Yes it does turn off the halogen lamp. It also shuts down the motor. The printer is silent and there is no heat. I'm told it uses only a fraction of the full operational power. I have used it with this printer for years with no problems. Yes it is similiar to hibernation mode.

Thanks,
Chip
by unknown on Jul 31, 2004 at 7:13pm Add comment
Thanks Jeffery, the cartridge has been replaced a 6 months ago and working fine, just stopped printing. I have checked all the communications, replaced cables, the high voltage contacts as mentioned above but stil get blank pages. I am at a loss!
Paul
by unknown on Aug 1, 2004 at 7:38am Add comment
Hi Paul,

I apologize for asking a basic question, but may I correctly assume that the 'Check' light in the 'Status' section of the front panel is NOT lit and no number between 1 and 9 is displayed in the 'Status' window?

Peter

P.S. Do you have a User's Guide??
by Peter on Aug 1, 2004 at 12:20pm Add comment
Peter,
Thanks for the note, all the lights are as normal, ready, tray 1, resident and portrait; no number shown.

Unfortunately i do not have a user guide!

Cheers

Paul
by unknown on Aug 1, 2004 at 1:37pm Add comment
Hi Paul,

Will it print a test page?

(Power off; press and hold 'Start/Stop'; turn the printer on; when any panel lights come on, release 'Start/Stop')

I was just curious about the User's Guide. It's not much help beyond the simple stuff . . . but it is useful for that!

Good Luck!

Peter

by Peter on Aug 1, 2004 at 9:12pm Add comment
Peter,
When i complete the task for the test page the printer takes the paper through the system but still comes out blank!
Paul
by Paul on Aug 1, 2004 at 10:55pm Add comment
Hi Paul,

That's really odd. When I got 'clean' paper through my printer (1/2 a page!), I had a '9-2' fuser error and the printer would not pass any further paper through it.

If you have had a laser or a mirror motor failure there should be error codes associated with those conditions.

I'm afraid that this is more than I'm capable of diagnosing.

Try sending an email directly to [email protected] He normally seems to monitor these pages, but it can't hurt to try a direct approach.

Good Luck, let us know how you make out.

Peter
by Peter on Aug 2, 2004 at 5:19am Add comment
I have a 4019 that just started printing solid black lines down the right side of pages. Is there a fix?
by Mike on Aug 19, 2004 at 7:18am Add comment
On my cartridge is a note for removing vertical, solid, black lines: remove the cartridge, pull the blue rod out and push it back in.

I don't know how to put my name into the heading where it says "Anonymous".

Robert. - Anonymous
I have the same problem, did you find out the cause? - Anonymous
Hi, I have a 4019-E01. It's been a very reliable printer all these years, but suddenly today it began printing with a white line across the letters, one line at a time, every so many pages. (Not every page and not the same line all the time.)
You can see the whole sentence, but it looks as if there were a white thread across the letters.
I wish someone could help me out.
Thanks,
Vicky
by Anonymous on Aug 25, 2004 at 4:51pm Add comment
Hello All,

I have 2 of this units and 1 looks to be a parts machine. The other boots and all the default settings listed above are there. I have used as many drivers as I could find, but no go.

The page seems to spool but no error message or output. I have used W-98SE & 2000-Pro and no handshake. The 2 memory/font cards are missing is this my problem? Also, is there a way to print a test page right from the printer?
TNX,
Dave
by unknown on Aug 26, 2004 at 11:12am Add comment
Hi Dave,

To run print test:
1. With the printer off, press and hold 'Start/Stop' and turn the printer on;
2. When the operator panel lights come on, release 'Start/Stop'

If the printer is functional, it will then print a test page.

Good luck!
Peter
by Peter on Aug 27, 2004 at 5:03pm Add comment
Thanks Peter,

I always read the "posts" before I do one, I did miss your Test Print post from 08/01/04.......

Seems it's more than a driver problem as a manual feed will test print just fine. I did get one lower tray test print to work but it chewed up the right side of the paper pretty bad and the next test caused a jamb.

Cleaned it out but get 1/2 sheet fed through and end up with a check 2-1 error which while not listed in the link on this page I am guessing is a Jam error........ the 4019 seems to have kinda a funky paper tray. Unless I am missing something simple, this unit looks to have problems beyond worth fixing. BTW: is the lower paper tray removable or does is just slide part way out.

Thanks,
Dave
by unknown on Aug 29, 2004 at 10:50pm Add comment
Hey Moe, Just found your site. I ahve a 4019 with a fuser problem. My main dificulty is I can't figure out how to get the fuser assembly out. Any suggestions or where I can find illustrated instructions?
by unknown on Aug 30, 2004 at 9:36am Add comment
I have a 4019-E01, mgf date 1993, no manual.

I started getting a streak down the left side of the paper, 1/4" wide, about 1 1/2" from left margin. Print on each side of the streak is dark, inside the streak, the print is readable, but very light, bearly readable, but there.

The toner cartridge was due changing, so I replaced it, cleaned the fuser, and noticed a piece of tape or paper 1/2" wide down in the little slot, on the right side 1 1/2" from the right. The tape/pager is stuck to the housing wall and seems to be "fused" tightly. Could this be a "foreign" object that could be causing the streak on the paper?

Also, a long time problem, the machine goes bonkers when trying to print in Landscape mode. Prints a few lines, kicks out the page, continues on next page a few lines, etc. Any suggestions?

Thanks for being out there?
by unknown on Sep 1, 2004 at 6:53am Add comment
I have a 4019 printer and need the software to get this printer to work with windows XP. Can you tell me where to download or purchase this?
by unknown on Jan 29, 2005 at 1:53pm Add comment
I'm getting error code 9 which tells me to see the printer guide to operations... and as I don't have the manual I'm not sure what I can do now. I think it may be the 9-2 error code mentioned above... I get Error 9, and then when I hold down Print/Check I see a 2. If anyone can give me directions on how to diagnose/fix the printer I'd really appreciate it.

-Matt
by unknown on Feb 17, 2005 at 8:13pm Add comment
See if this link help.

http://support.lexmark.com

by dmzcompute on Feb 17, 2005 at 8:35pm Add comment
That did not work. Try this.

http://makeashorterlink.com/?R2A16228A
by dmzcompute on Feb 17, 2005 at 8:37pm Add comment
Thanks for the suggestion. Unfortunately it didn't work, so it looks like I'll need more detailed instructions for diagnosing and fixing it. The page did say the most common cause of the error is that the fuser unit is failing... but I won't know for sure until I get more information.

I appreciate the attempt.
-Matt



---------------------
See if this link help.

http://support.lexmark.com

That did not work. Try this.

http://makeashorterlink.com/?R2A16228A

by unknown on Feb 17, 2005 at 9:03pm Add comment
Not the fuser, but the fan.
by dmzcompute on Feb 17, 2005 at 9:10pm Add comment
Does anyone know how to deal with an error 9 on an old IBM 4019 Laser printer?
I have tried a few things and I cannot figure it out.
Thanks
Rita
by rita kaderian on Feb 21, 2005 at 12:36pm Add comment
Go to the makeashorterlink link above for help.
by dmzcompute on Feb 21, 2005 at 1:02pm Add comment
I'm having a problem like those described by some others.

The error code is 9, then when I press "Print/Check" I get 2. Has anyone identified this problem?

Hoping for help,

Robert
by dusty on Mar 3, 2005 at 6:28pm Add comment
Did you bother to read this thread before you posted to it?
by moe on Mar 3, 2005 at 7:59pm Add comment
I thought I did.

Your tone suggests that I missed something obvious, right?

Sorry.

by dusty on Mar 3, 2005 at 8:07pm Add comment
You only missed about 10 posts on the subject.
by moe on Mar 3, 2005 at 10:08pm Add comment
Do you have a manual feed tray in the back? If you do, there is a diagram of envelope on it. As you face the printer, it's on the right edge of the tray. You feed the envelop lengthwise, from your address to the postage stamp side. You see the front of the envelop and the flap is in the back. The fact that you are asking this question makes me think your feed tray is missing. But you should be able to see the feed slot. Let me know how it goes. Mine is nearly 15 years old. It works but it's noisy. I don't know if it's worthwhile to have it overhauled. I don't know where to take it. Do you know? I live in Los Angeles.
Thanks,
Han
by unknown on Apr 28, 2005 at 12:29pm Add comment
I have three unused Lexmark 4019 cartridges (remanufactured, not oem), that a local company has given back to me after their computer died. I think the bags may have been opened, but they say they haven't been used.

I am happy to give them away, FREE. We are in Melbourne, SE suburbs and you would need to collect, or pay freight costs.

First in, best dressed, no catches.

Email me
Danielle
The Cartridge Family
[email protected]
by Anonymous on May 11, 2005 at 11:03pm Add comment
I've been getting streaks on whatever I print. I also been getting faint repetions of the text on the same page. I was told that I had to take the printer apart to fix the problem, but I don't know what to do, if that's what I really should do. Help!
by JoeFriday on Jun 3, 2005 at 11:05am Add comment
First do a half test by putting a sheet of paper on the manaul feeder. Do a self test and when the sheet is almost all the way into the printer release the toner door release and open the top to stop the printer. Now look at the sheet before it enters the fuser. If the defect is there it means the toner cartridge is the most likely cause and replacing it should solve your issue. If the defect is not there it means the fuser is bad and needs to be replaced.
by dmzcompute on Jun 3, 2005 at 11:15am Add comment
Could anyone reply with some basic info for this printer. I going to sell mine at a upcoming garage sale. The garage sale is sponsor by my strata-council. I recently picked up a Hp 895cxi at a different garage sale, so my ibm-4019E01 ( sniff..sniff..) has to go. Just can't beat the size and speed of the cxi, prints both colour and B/W. Of course, the cxi will increase my ink cost, dramaticly, but that's the price of progress.....

What I am asking for is some juicy figures relating to the ibm's print speed ( ppm ) and resolution ( dpi ), etc that I can dazzle a would-be buyer. I searched a bit on the 'net but couldn't seem to find a users manual or an old ad.

One other think ( since I here ) regarding the power saving mode. If the printer's test page does not specifically have the words
by unknown on Jul 26, 2005 at 11:37pm Add comment
If you locate a manual I would appreciate you mailing me a copy.

Many thanks
Mark - Anonymous
(Opps, now, here's the rest)

Could anyone reply with some basic info for this printer. I am going to sell mine at a upcoming garage sale. The garage sale is sponsor by my strata-council. I recently picked up a Hp 895cxi at a different garage sale, so my ibm-4019E01 ( sniff..sniff..) has to go. Just can't beat the size and speed of the cxi, prints both colour and B/W. Of course, the cxi will increase my ink cost, dramaticly, but that's the price of progress.....

What I am asking for is some juicy figures relating to the ibm's print speed ( ppm ) and resolution ( dpi ), etc that I can dazzle a would-be buyer. I searched a bit on the 'net but couldn't seem to find a users manual or an old ad.

One other thing ( since I here ) regarding the power saving mode. If the printer's test page does not specifically have the words " power saver " than the unit does not support it?? Mine does not have the words, but perhaps it buried under the " other defaults?" I performed the wided finger procedure from earlier posts, while turning up the power switch, than left it on for about 20 minutes. It stayed on. My actual model is IBM 4019 E01 Manufactured 1990. Is there an upgrade out there for this feature?


Thanks.

BTW--used this site to help me clean out the printcleaner of the Cxi. Found a link on this site to a site that really helped out with nice pictures, instructions, etc. My problem turned out to be a dumb, dumb, empty black ink cartridge. So now I have a nice clean printer, and some confidence to tackle future problems for a great printer that I only paid a buck for.
by unknown on Jul 26, 2005 at 11:43pm Add comment
Hello,

This is impressive to see that there are so many other people with this printer, and still getting great results. I intend to keep mine until it dies.

I have an IBM 4019 (not Lexmark) that has worked diligently for about 13 years. For the most part, it is amazing. But, I have a couple of small problems. When I turn the printer on, it displays the number "8" first, and then the number "7". I then have to press Start/Stop to put the printer in Ready mode. When I print, the printer goes into manual, displays the number "3", and a window pops up asking me to insert paper. I have to click OK, then press the Source key to Tray 1, and press Start/Stop. I have tried to have the default setting stay on Tray 1, but it keeps going back to Manual. Can anyone tell me what to do about these problems?

Thanks,

Dan
by DanB on Jul 27, 2005 at 9:23am Add comment
2005 Aug 01 10:30h prox I saved to disk the manual for 4019 - e01, the model number from the back of my printer, complete with spaces, from the IBM old manual page. I got it on the 2nd try, though I thought I had tried unsuccessfully months ago.

My printer is now printing only solid black and I was hoping to find help in the manual. I haven't gone page to page, yet, but it doesn't seem to even have a "trouble-shooting" section.
by Anonymous on Aug 1, 2005 at 11:08am Add comment
uhm...hi...

I'm trying to find a fuser for a 4012...can anyone help?
by unknown on Aug 2, 2005 at 10:04am Add comment
i was wondering if anyone could tell me how to clear the stats box in a 4019-001 ibm laser printer. It has a 1 in the print check box and it will not clear it i need to know how to delete this so i will be able to print again.
by unknown on Aug 15, 2005 at 11:42am Add comment
SeuS905,
I just checked my bookcase because I used to have those manuals, but I must have thrown them out trying to make space.
I would love to run my 4019-E01 on my Win XP machine. Do you have, or can you direct me to an XP driver for this printer?
Thanks,
Ken Hares
by Ken Hares on Aug 23, 2005 at 12:00pm Add comment
Xp should have the driver, should it not? I'm quite sure I'v ran the
4019 direct from serial port to the printer's centronics connection.
Actually I must have. You should have no problem running it with Xp.

My setup currently uses the 4019 in a lan configuration.
The printer is connected to the serial port on a USR 8011 wireless
router and the computer prints to the usr virtual port.
I had to download the usr lan driver from USR's webpage.

Now I can print from anywhere in my apartment.


dkp. - unknown
My 4019-E is printing a page with solid toner on 2/3 of the page when I power the printer on. Then it shows 9, 4 error code. Can you advise me. I went into the Lexmark knowledge base without any luck.
by leliever on Sep 6, 2005 at 12:30pm Add comment
Hi,

I have an IBM 4019 that I picked up at a clearing sale for $5 more than 5 years ago and is still going strong - with the same cartridge.

One problem, however, which drives me nuts - occasionally (usually if I try to print to my other printer but forget to flick the switch over) it will start printing page after page with just a few scrambled characters at the top of each page. Is it possible clear the memory buffer so that I can start again without waiting while dozens of pages get spat otu and wasted!!!

Also, can anyone tell me what the default settings on the test page mean, and how do you change them? (I don't have any documentation for this printer, and can;t find any on the www).

Thanks for any help,

Hugh
by hfinlay10 on Sep 13, 2005 at 7:02am Add comment
I am getting a squeeling noise and a "36 load paper" and then the "check" light comes on any ideas?
by unknown on Oct 10, 2005 at 7:32pm Add comment
Have a 4019-E01, but do not have a driver, nor can I find one in Windows XP when I try to install.

Any suggestions!!!

Thanks!!!

GeorgeL
by unknown on Oct 15, 2005 at 1:03pm Add comment
That's strange. My version of XP seems to have one. Try looking under IBM.
by moe on Oct 15, 2005 at 3:29pm Add comment
How odd, wish I had thought of that; found a 4019 driver under IBM, Thanks!!! to Moe.

PC seems to be connected to printer, but when trying a test page, or a page from WordPerfect I get:

Check 9 - Service Error Code

Then when I press Print/Check, I get a 2

The manual indicates I could be able to recover from this by turning printer Off then On.

When I press Off/On I get a blinking Buffer light for seconds, then Error returns to Check 9 etc....

Any suggestions???

Thanks!!!

George
by unknown on Oct 16, 2005 at 4:09am Add comment
George,

please, where did you find the driver for the IBM 4019 printer? I searched www.ibm.com and two other pages, but did not find any driver that works for Win XP.
Any help greatly appreciated!

Thanks -
Karsten - Anonymous
Fuser Failure
a. Replace Fuser
b. Replace Low voltage power supply
c. Replace main board
Most of the time it will be either a burned out quartz heat lamp in the fuser or the thermal fuse on top of it. If you have a meter, you can take the top off of the fuser (2 screws) and check the resistance of the lamp and the fuse. The fuse is the part inside the plastic sleeve with the wires coming out of it. You can see it on top when you remove the cover. The lamp runs inside the metal heat roller. We stock the lamps. You can get the 182 degree fuse in an electronics shop. Same one as they use in coffee makers. I think Radio Shack has one that's close.


by moe on Oct 16, 2005 at 5:17pm Add comment
Hey all, gots me a hand-off IBM Laser 4019 (i believe, I can't really find a model on it other than on the toner cartridge), and I noticed a lot of discussion on the 9-2 error code, but I'm getting a 9-3 error and can't seem to find what this means anywhere. Any help would be appreciated.
by unknown on Oct 20, 2005 at 8:04am Add comment
Laser scanner motor problem.
by moe on Oct 20, 2005 at 8:45am Add comment
Hm. Never mind, it seems I managed to get a test page out of it and it works fine now (albeit a little light in some areas, but another toner cartridge should fix that.) I do have one other question though, is it physically able to print more than one page a minute?
by unknown on Oct 20, 2005 at 8:46am Add comment
If memory serves me right, it was rated at 5ppm. If you're doing any kind of graphics it will slow it down a lot. Those early lasers were just meant as text only printers due to the slow processors. Don't spend too much time or money on this ancient beast. It's just not worth it. For the price of a new toner cartridge you can buy a whole printer. I think there's a guy on eBay selling refilled cartridges for $7.50, but at that price it probably does a better job holding doors open than printing. A new OEM goes for more than $150.
by moe on Oct 20, 2005 at 9:24am Add comment
Hi,


I posted the followingmessage in August, but never received any input. I am wondering if any new contacts can help. Any assistance would be appreciated.

"I have an IBM 4019 (not Lexmark) that has worked diligently for about 13 years. For the most part, it is amazing. But, I have a couple of small problems. When I turn the printer on, it displays the number "8" first, and then the number "7". I then have to press Start/Stop to put the printer in Ready mode. When I print, the printer goes into manual, displays the number "3", and a window pops up on my computer telling me to insert paper. I have to click OK, then press the Source key on the 4019 to Tray 1, and press Start/Stop. I have tried to have the default setting stay on Tray 1, but it keeps going back to Manual. Can anyone tell me what to do about these problems?"

Thanks,

Dan
by DanB on Oct 20, 2005 at 9:32am Add comment
RE: DANB Check 7 Error
Dan,
I assume you don't have your manual. Here is the text for this error:
Check 7 - Default Storage Error:
The printer memory used to store default settings has failed. Your printer must be serviced to correct this error. See "Servicing the Printer and Printer Options" on page 8-12. Your printer is functional, but some operations may not operate correctly. Press the START/STOP button to continue operating your printer. If the failure is in the page counter, page counting is discontinued. If the failure is in the stored defaults, the printer uses only the factory default settings. See "Factory Default Settings" on page 7-4. If the failure is in the printer adjustment memory, print quality and position may be affected.


Try restoring to factory defaults again by:
1. Turn the printer off.
2. Press START/STOP + PRINT/CHECK and turn the printer on.
3. Release both when indicators come on.

Good Luck, Russ - RussF
Russ,

Thanks for the input.

You are right, I do not have the manual. It got lost in one of several moves. The printer, however, works fine. I just have to deal with this aggravation when I turn it on. I use it primarily for text. When I do print graphics or pictures, the images could be better. But I attribute that to the age and technology available 13 years ago, as well as memory.

So far, the other problem has not re-surfaced, but this has happened before. If it occurs again though, I will know what to do.

Thanks again for your help. Do you know where I can get a manual?

Dan
by Anonymous on Oct 28, 2005 at 1:00pm Add comment
Can maybe one of those few lucky ones who still have a manual maybe scan it into PDF and put on here so the rest of can access it. I too have a 4019 that was given to me. After reading your posts I figured out how to print a test page. I found out that I have 31905 pages printed. I love this printer but am having 8 and 9 errors. Would be nice to know what they are. Recently I had a 2 error show up as well.

Tom
by unknown on Nov 24, 2005 at 6:45pm Add comment
I did manage to find this information. Not sure how helpful it is.


http://www.nefec.org/UPM/printers/mib419.htm#Messages
by unknown on Nov 24, 2005 at 7:09pm Add comment
IBM 4019 Alert

Have you ever installed a toner cartridge and printed completely blank pages?

If you look at the IBM 4019 toner cartridge with the label facing you - there is a triangular plastic tab that protrudes straight up. If the tab is bent or missing it, the printer will not sense the toner cartridge.
by unknown on Nov 24, 2005 at 7:56pm Add comment
Hi,

I posted the following a few months ago and got no response, so thought maybe a second try would dredge something new up. (Apologies to those who may have read and don't have an answer.)

"One problem, however, which drives me nuts - occasionally (usually if I try to print to my other printer but forget to flick the switch over) it will start printing page after page with just a few scrambled characters at the top of each page. Is it possible clear the memory buffer so that I can start again without waiting while dozens of pages get spat otu and wasted!!!"

Thanks - again

Hugh
by hfinlay10 on Dec 8, 2005 at 5:22am Add comment
Just quickly reach over and shut the printer off. Then if you go into Control Panel, Printers, select the printer and delete the print job, that should do it.
by moe on Dec 8, 2005 at 9:31am Add comment
Moe,

Tried that - when I turn the printer back on the buffer is still full and it goes on - and on - spitting out pages with just a few garbled characters on the top. This is even when the print job has been deleted on the PC.
by hfinlay10 on Dec 8, 2005 at 6:57pm Add comment
The printer can't retain any of the print job. It all comes from the computer. Once you shut the printer off, any print job that was in it got dumped. You can prove that by disconnecting the printer cable and powering the printer on. It will just go to ready without sending any paper through.
by moe on Dec 8, 2005 at 10:09pm Add comment
Hmm, then something weird is going on here, cos I can turn it off any number of times to try and cancel the print job, and/or pull the LPT cable, and it still spits out paper when I turn it back on.

by hfinlay10 on Dec 8, 2005 at 11:09pm Add comment
OK, so that is strange. You'd have to replace the formatter board, or system board or whatever Lexmark calls it. Given the age of the printer, it's capabilities, it's not worth it. Put the money into a newer, faster printer.
by moe on Dec 9, 2005 at 9:11am Add comment
Have been trying to figure this myself, but haven't had much luck. What would make this printer do continous printing of machine codes.
Jim
by jrenick1 on Dec 11, 2005 at 9:55am Add comment
If you read the posts directly above George's you'll find out.
by moe on Jan 14, 2006 at 12:27pm Add comment
I have a IBM 4019-001 and I get the 9-4 error, which indicates a laser error. Can anybody give me some more info on this. How can I confirm that the laser is in fact bad.

I have the technical and user guides but not the service manuals. Willing to make pdf's if I can get the service manual.

Dick
by dicksch on Jan 16, 2006 at 12:07pm Add comment
Printing black pages, error 9, suberror 4 - whadda' I do now???

I have two parts machines, so hope I can use them to fix my 'main' 4019. I am writing a dissertation and the University has pretty strict standards for print quality - the 4019 meets these, where I can't find an affordable modern printer that does - the deskjet won't cut it, or I would just pass the 4019 to that great recycling shop in the sky....
by unknown on Mar 23, 2006 at 1:37pm Add comment
That's a problem with the laser scanner assembly. Swap it out with your parts machine. It's on top of the printer, under the cover. Not that easy to replace. Nothing is easy on the 4019. - Anonymous
I saw the response in this thread about the laser scanner assembly and looked online a bit more. I saw an article that said that this error can occur if the optical surfaces get dirty. I'm thinking that this might be my problem since my 4019 worked fine until I moved it to another location (not easy to do because of its weight and the tight space it was going into). After the move the 94 error started--normal lights on startup, processes a print command, then part of the page prints black and error 94 displays.

Can anyone tell me how to clean the laser scanner assembly? I have a user guide but no service manual. - sjcinnamond
IF you can send me please a driver for IBM 4019 E01, because winXp don't find for this printer driver
by unknown on Mar 29, 2006 at 5:55am Add comment
Hi there,

Can anyone tell me if its possible to use a 4019 with a print server? I have just added a D-Link DI704P to my home network and am having trouble getting my trusty old 4019 to print properly. It just seems to scramble and spit out bits of documents. I have tried tweaking all the settings I can find, with no improvement. Maybe the printer is simply too old to handle this, although I feel it should work OK if I can get the settings right.

Any help appreciated.

Hugh
by hfinlay10 on Apr 16, 2006 at 7:15am Add comment