unknown

asked Mar 9, 2004 at 6:43pm
Hp HP DeskJet Plus

Page Counts for HP Jetdirect Cards

I have some printers that will report items such as the serial number and page count and some that will not. I am viewing them through an old copy of the HP JetAdmin utility. The only ones that I have trouble with are some old JetDirect 400N cards. What do I need to do to get them to report again. They are mostly in 4 Plus printers but one or two are in laserjet 5's.

Should I do a factory reset and enter any information that may disappear in service mode?

Thanks for any input.