asked Mar 4, 2004 at 7:11am
Hp HP LaserJet 5SI

HP 5si Not Printing

I have an HP 5si that I've tried a network connection and parrallel connection. Print job gets sent from computer over to printer. Job dissappears out of windows queue like it was sent, but nothing comes out of printer. Green light never blinks on the printer. Any ideas? Manual test page from printer comes out fine along with test sheet and paper path test.
First thing you want to do is to get the printer down to basics. I would remove the network card and any additional memory on the formatter (Just loosen the two screws and the formatter slides out). Next I would hook the printer to the parallel port of a local computer for which I know the port works. Then I would send a dos print to the machine as follows. Go to a command prompt and do a cd\\windows and hit enter. Next type "dir >> lpt1" without the quotes and hit enter. See if the printer starts to work by accepting the job. If you get nothing or if the computer gives you an error writng to lpt1, then you probably have a problem with the formatter of the printer. If it prints, then it means the formatter is ok and I would then start to put back each item I removed one at time to see what item is causing the problem. Sometimes just removing the formatting and reinstalling will solve a problem. Good Luck.
by dmzcompute on Mar 4, 2004 at 1:27pm Add comment