asked Feb 15, 2004 at 1:52pm
Hp HP DeskJet 500C

HP Deskjet 500c Manual

Seems I gather cast offs. This time it is an HP Deskjet 500c which works fine and will do for the computer I'm parting together for my wife.

Any one have a manual?
If you like to restore Deskjets, this disk is worth the money. I've never seen the 500C manual offered separately.
by Bert on Feb 15, 2004 at 9:18pm Add comment
well thank god I'm not the only one looking for a manual to the hp deskjet 500C printer!
I too need one and am still looking. It's a great printer that my boss gave me and I need the damn manual for it plus the fact that it's an easy to run printer. please let me know where I can get it.
All I want is the "how to" manual and it's extremely hard to find to print out but that's the way they like it I suppose lol.

by unknown on Mar 12, 2004 at 2:06pm Add comment
Hi Adrian,

I'm still looking. If a no go maybe I'll but Bert's CD.
My 550c works fine just wanted a manual for in case issues.
by unknown on Mar 12, 2004 at 2:30pm Add comment
Hi John,
Yes I too just want the manual for the hp deskjet 500C printer but isn't a shame that you can't just download it easily from the net without being ripped off for a lousy printer that is arcaic to begin with??
Just goes to show you how desperate and how low some people will stoop for the ole mighty buck! What a shame, sure as hell I would be very embarrased if that were me going to such a level.
by unknown on Mar 12, 2004 at 3:18pm Add comment

Yep life can be a bitch. I mean really it is just a good ole HP printer so why not cough up a manual.
To try and make money off a piece of cutely described by OEM's "legacy" machine is quite pathetic. I've got a Xerox boat anchor called by them as a legacy machine, which is buzz code for ZERO support, - a 450c.

by unknown on Mar 12, 2004 at 3:44pm Add comment
Unfortunately guys the service manual for the 500 is integrated into the service disk recommended by Burt. You can get the manuals for the 300 the 400 the 1220C and the 2500 seperately.

H.P. could have done that to save money from producing the seperate service manuals. Atleast that's my guess. The upside to the disk is it covers several models and is a little easier to use than a printed manual.

by unknown on Mar 12, 2004 at 4:01pm Add comment
Like I said, rip off. Most of the stuff I don't want yet I am paying for it.

P.S. John, can you please email me privately please?
by unknown on Mar 12, 2004 at 4:18pm Add comment
It's a shame you can't get just one thing out of an old machine such as a manual but instead buying a disk with all the stuff I didn't want to begin with nore will I use it. What ever happened to the good ole days when you had a user manual book right in front of you without going into the pc to get it?
by unknown on Mar 12, 2004 at 4:43pm Add comment
It's a shame you can't get just one thing out of an old machine such as a manual but instead buying a disk with all the stuff I didn't want to begin with nore will I use it. What ever happened to the good ole days when you had a user manual book right in front of you without going into the pc to get it?
by unknown on Mar 12, 2004 at 4:55pm Add comment
Who knows what H.P. was thinking other than maybe they wanted very tight control over their repair info.

by unknown on Mar 12, 2004 at 7:21pm Add comment
I've got a few working 500s. If you're in the LA area, you can have them real cheap.
by moe on Mar 13, 2004 at 1:01pm Add comment

You sound like you would know what is wrong with my 500c.

It had run fine---run out of ink--put new cartrige in and it printed four pages----THEN this 82 year young fellow can't get it to print.
anything but the sample-trial-garbage page.
When I boot the printer it does the normal lighting, that is to say the ready lights go on---BUT the "print cartridge- (not the change litle light)" goes and it will not pring.

I have cleaned, put cartrigde in and out, run reset, started over and ove rand the only thing that it does it to prinnt the sample-trial copy over and over..

Help, help
Thanks, thanks,
MW - Anonymous

I am not anonomous--see myuser name/email--M Wills [email protected]
by unknown on Apr 4, 2005 at 2:00pm Add comment
Did you ever try this link from Microsoft? Maybe this helps.

by Anonymous on Apr 14, 2005 at 5:50pm Add comment
Has the expiry date on the cartridge passed?

If so, try changing your computer date before printing.

I too am interested in the manual for the HP 500C. If you find a free source, could you please let me know.
by Anonymous on May 5, 2005 at 7:20am Add comment
You may be interested in this site.


I was looking for a reason why my trusty old 500c has suddenly started shooting the cartridge to the left and blinking its lights alternately.

I doubt that it is cost effective to have it repaired by HP.
It just seems such a shame.

I did read about somebody else having the same problem with a 500c a while back.

Anybody out there have any idea what the problem is?
by unknown on May 27, 2005 at 8:29am Add comment
Clean the encoder strip on both sides with a mild cleaner.
by Bert on May 27, 2005 at 8:45am Add comment
Thank you for the suggestion.
It gave me the incentive to take the printer apart to gain access to the strip.

I could then see the problem, a few drops of ink on the circuit board by the extra font slots. It must have been causing a short circuit.
HP ink dries like rock, but it must have still been conductive, even when dry.

Printer now OK and hopefully many more years now that it has had a spring clean.

Thank you Bert.
by macavity on May 28, 2005 at 5:01am Add comment
imprime solo la parte superior e inferior de las letras en el centro no imprime, le cambie el cartucho y nada sigue igual, cual puede ser la falla????
by omar on Oct 11, 2005 at 4:47am Add comment
All I need to know is where to plug in the power cord to the printer. Any help?
by darlina56 on Feb 9, 2006 at 9:50am Add comment

If you lift the printer up to look at its underside, whilst looking from the front - where the paper tray is.

There are two data connectors:
The left one is the centronics parallel port.
The right one is a serial port

To the right of the serial port (at right angles) there is a fairly well hidden hole, behind which is the four pin power connector.

The power module is in the back right hand corner of the printer, in front of the power switch.

I hope that this helps.

Best regards
- Anonymous
I found something close to an owner's manual, maybe more of a quick start guide but it may help some of you with the basics on the DeskJet 500. Try this link:


I also have a copy saved as a windows help file. Email if you can't get the above linkk to work. Bob
by sparky7 on Aug 30, 2006 at 2:39am Add comment
I have a manual to share, but am looking for a power cord. Does anyone have one, or tell me where I can get one for my hp deskjet500c? It has a port connection on one end and a regular plug on the other. Help.
by Anonymous on Jun 1, 2007 at 7:27am Add comment
If you have a manual for trouble shooting or repairing I'd love to get a copy. I have a 500C that rejects all cartridges as empty.

I think I have had this baby since ink jets were invented. Have been able to fix everything else w/o schematics, but this time I am stumped. - tomhay
Not sure if you're still looking for the power module, but the last good part number I have from HP for that was "9100-4503". partshere.com, pinnaclemicro.com and possibly memory4less.com might still have the item. Original HP part number for it was "17122B", but that was replaced by the 9100. Hope this helps, good luck :-) - Anonymous
This is a month old post that I seem to have missed. I've got a box full of those power supplies.
by moe on Jul 5, 2007 at 10:08pm Add comment
My 500c rejects all cartridges and indicates "change Cartridge"
I noticed it also seems to use the color cartridge cover for blk cartridges and color.

I cleaned all contacts.
Is there an alignment procedure for the black cartridge?

Does anyone know what is wrong?
Does anyone have schematics for the printer or the cartridge?

by tomhay on Jul 16, 2008 at 2:12pm Add comment
This is the only one I've ever seen. http://www.fixyourownprinter.com/specials/manuals/all/S33
I don't know what you're going to do if you need any parts. They no longer exist, unless you get them from another 500C
by moe on Jul 16, 2008 at 2:53pm Add comment
Thank you very much for the link.

But the problem with my printer turned out to be terminal.

Ink had leaked onto the motherboard and caused so many shorts that it caused the leds to flash in a klaxon manner.

With modern inkjet printers now retailing at less than the price of a cartridge I bit the bullet and bought a new one.

It does really annoy me that it was much cheaper to bin the printer rather than repair it.

by macavity on Jul 16, 2008 at 3:24pm Add comment
the SM !
hope this help !
by mrbanners on Feb 19, 2010 at 3:59am Add comment
This is for the Designjet 500-800 SM. It is NOT the Deskjet manual. There are very few manuals for any of the deskjets.
by philly5706 on Feb 19, 2010 at 10:14pm Add comment
by unknown on Oct 29, 2011 at 2:12am Add comment