asked Jan 13, 2004 at 6:29pm
Epson Epson Stylus Color 740

Epson stylus 740

All the lights on my Epson Stylus Color 740 are flashing. It was working fine and the all of the sudden this happened. Anyone have any ideas?
I had all three lights blinking on my 740. I tried the
ssc-service program but it would not commumicate with the printer.

I found a manual reset procedure which worked.

Hold down the paper feed and ink button and turn on the printer.
The paper light will light

Release both buttons and press the ink button for about 10 seconds until it resets.

by rmm149 on Oct 21, 2005 at 9:41pm Add comment
You beauty, worked like a dream. May all your bells have knobs on

A.J. - Anonymous
You are my new best friend!!!!! It worked!!!! I love the infomation highway!!! - unknown
Bless you, rmn149! I had been using my Epson 740, with it performing just fine, when suddenly I got the dreaded three lights flashing when I went to print again a few minutes later. I tried the fixes suggested back in 2001 (by an Epson tech person) that also involved holding down certain buttons while turning on, etc. But no luck. I was fairly well resigned to the apparent sentence of death by an internal fatal printer error. However, I tried this one, and lo and behold, it worked! I should note that, as with the other button pressing fixes, although rmn149 didn't say so, I started with both computer and printer turned off and the printed USB cable disconnected at the printer-end port. I don't know the reason for this, but earlier fix-prescriptions said to do this, so I thought I'd rather be safe than sorry.

The printer may indeed proceed to leak ink, but hey, it's now about 9 yrs old and has given good service (though needing tweaking from time to time, for one reason or another, by me following someone else's instructions). But what I'm mainly trying to do is to get both my original iMac and the printer to survive long enough until I can replace at least the computer with the supposedly forthcoming new release (always postponed since spring) of OS 10 (called Leopard), and maybe Apple will come out with improved desktops too at about the same time. I guess I'm probably looking at something like Dec. or Jan. I doubt the printer can be used with said new Mac, but it's given good service so I can't complain. And, drat, the generic (low-priced, from China, I guess), non-OEM ink cartridges no longer seem available from the cartridge place I've ordered them from for years (in Florida). They've worked just fine, and I couldn't have afforded anything else. But a few months ago I got an e-mail saying they were going to sell out of their limited stock, since evidently they were being sued by Epson for selling the knockoffs. These were the kind without some of the electronics in the cartridge, evidently something trying to foil the knockoffs, but evidently making such cartridges even more expensive than what I consider an obscene price for the OEMs for the 740. I use way too much ink to afford those. Anybody know whether/where any other (reasonably reputable) company may be that still sells decent low-priced generics?

Thanks again, rmn149! - cliokent
Thank you for your solution. I tried a number of fixes, but to no avail. Then I found your posting. It worked beautifully, and you are a lifesaver.
Jo - unknown
Want to thank you rmm149 - that also worked for my blinking paper light - saved my sanity! thanks again :O) - Anonymous
rmm149 ..thank you so much for your manual reset instructions.. My lights started blinking this morning and I tried everything and nothing worked.. Saw your post and tried it and it worked like a charm..THANK YOU!!!
by karla on Oct 26, 2005 at 10:23am Add comment
The flashing lights are a "Maintenance request error" or a "Fatal error". Most of the time it is a "Maintenance request error" which means the waste ink pads need to be serviced. You can reset the waste ink counter but the ink pads will need to be serviced at some point.

To see what is involved in servicing the waste ink pas try this link http://www.epsonhelp.web1000.com/wip.html

To reset the waste ink counter you can use the SSC service utility to reset the "Protrction Counter"

You can get the utility from here http://inkjetprinterhelp.us/epsonSSC.html But it only works under the Windows operating system there is no Mac software available that I know of at this time.

I hope this helps.

by unknown on Jan 13, 2004 at 6:39pm Add comment
all of a sudden I get "printer not responding"
I have checked connection and on/off several times...now what?
by unknown on Jan 13, 2004 at 7:02pm Add comment
You might want to reinstall or update the drivers. AndTry to print a test page without the printer being connected to the computer. If the printer can print by itself then you know you have a driver/cable or printer port problem.

To print a test page press and hold the paperfeed button then turn the printer on then release the paperfeed button.

The printer cable may be failing if you have another cable you might want to give that a try.

I hope this helps.


by unknown on Jan 13, 2004 at 9:02pm Add comment
What's up with this link?
To see what is involved in servicing the waste ink pas try this link http://www.epsonhelp.web1000.com/wip.html
by unknown on Mar 4, 2005 at 4:18am Add comment
Wes has a new site:
by newuser on Mar 4, 2005 at 2:32pm Add comment
Hi Wes

I also have a epson 740 and have got the ssc-service, but in that software it only show's a 760 would I need to click on to that printer to reset the protection counter, I have already done a epson C42 which is now working again, but thought it may be a little different with an older printer.
by tiamaria on Apr 25, 2005 at 10:36am Add comment
Can anyone tell me where in the epson printer 740 can I find where in the waste ink tank is, so I can clean the pad that's in it.
by tiamaria on Apr 25, 2005 at 11:34am Add comment
tiamaria...Just to let you know: There is an "Epson Stylus 400,440,640,660,740 Printer Information Page" that is available to view at http://epsonhelp.freehttp.com/440.html , that may be of some help to you. It does have a section on the left side you can click-on, titled WASTE INK PAD SERVICING and also a section titled HOUSING REMOVAL, that will be of some help to you, if you want to try the needed servicing. However, you may need to go on-line and buy and download the actual reset procedure, to clear the actual waste ink pad counter, if that SSC Service Utility will not actually work for you. Unfortunatly, that ssc service utility may not actually work on all epson printers and not on all operating systems, so you will have to check it out for yourself...Good Luck! Denny Conway
by Denny Conway on Apr 26, 2005 at 10:35am Add comment
tiamaria..Reguarding that ssc service utility: Here's some previously posted info that may also help. "NEWUSER Re: Epson Error and power light flashing by newuser (4/5/05 11:10 AM). To reset the error download this utility: http://inkjetprinterhelp.us/epsonSSC.html . Once installed run the program and configure it, closing the main window and right clicking the icon in the tray area, from there choose Configure and select your printers model. After configuration, select Protection counter -> Reset protection counter, it should be able to clear the error message. If that does not actually work, then the only suggestion I can give is to perform a soft-reset before resetting counter. Remove also the Epson status agent, it detects errors and it may hinder communication with the printer, then reboot your pc. As profile choose the one sscservice didn't use after autoconfiguration, check for printer response. Remember that you should also clean the waste ink pads located at the printer bottom. For a more in-depth procedure by NEWUSER, go to his site at http://myprinter.altervista.org/simplefaq/mysimplefaq.html#counter "...Again, Good Luck! Denny Conway
by Denny Conway on Apr 26, 2005 at 10:37am Add comment
rmm149.....kudos on the manual technique. Worked when other suggestions didn't on my old 740!

by unknown on Nov 9, 2005 at 11:47am Add comment
Resetting the waste ink counter solves only part of the problem. In order to prevent ink from oozing out of the printer at some time in the future, clean or replace the waste ink pads.
Hope this helps.
by unknown on Nov 9, 2005 at 3:18pm Add comment
I have a Epson stylus 760 which did the same to me today for no reason. So tried the light trick and it works. Thanks
by unknown on Jul 31, 2006 at 7:03am Add comment
Trying to install new ink cartridge, but carriage won't move far enough to left. Any ideas? Thanks.
by musher on Jun 12, 2007 at 11:24am Add comment
Power up, when cartridge moves, pull the plug. Then you can move it anywhere you want. If it still doesn't move, printer is broken.
by moe on Jun 12, 2007 at 1:26pm Add comment
Sadly my old PC crashed but the Epson 760 was still printing beautiful pics. Have a laptop now - will it be possible to connect it to the 760 as all the USB's are different? Before I go to the shops and they try to sell me a million different things...
by unknown on Aug 20, 2007 at 3:35am Add comment
printerrepairpros is correct. When you get the 3 blinking lights it is possible that the waste ink pad is satuated. Mine wasn't full to the point of leaking but I cleaned it anyway. The waste pad is a foam pad that sits under the ink cartridge when it is parked. If you take the cover off the printer, you can access the pad and soak up the ink with a paper towel and/or clean it with some inkjet cleaning fluid.
by rmm149 on Nov 24, 2007 at 6:52am Add comment
I've replaced the ink cartridge with a brand new Epson cartridge and the ink light won't go out and nothing prints. I can't even run the Epson utility. I've tried the manual reset. The SSC utility doesn't register the printer. BUT the dang thing shows up in the Print dialog. Any thoughts?

Windows XP
by unknown on Jun 27, 2008 at 10:59am Add comment
rnn149, thanks for your manual reset instructions. I had tried pushing and holding buttons before to no avail until I tried your exact sequence.

I had previously tried downloading the SSC.html reset utility but my computer found the source file corupted each time.

I've used my Epson 740 for probably 8 years and except for paper trying to go insideways ( make sure the left guide is tight to prevent that) it has always worked fine for me.

I have used both Epson and generic print cartridges from K-mart with good success. Unfortunately they don't carry them anymore.
by unknown on May 27, 2009 at 8:25pm Add comment
I have an Epson Stylus 740. When I try to print a black and white document, the printer appears to receive the request. The paper feeds and the ink cartridges appear to be working (they go back and forth across the paper). The problem is nothing appears on the paper. I tried a manual reset, replacing the ink cartridges, and reloading the driver. I even tried the printer from a different computer. Any help?
by unknown on Feb 4, 2010 at 8:59am Add comment
Get a kit like this http://www.fixyourownprinter.com/kits/epson/K70 and clean the print head.
by Anonymous on Feb 4, 2010 at 2:10pm Add comment
To rmm149 Thank you!! I tried (almost) every possible button press sequence to stop the blinking lights. Yours worked. Thanks again. You saved an old reliable printer from certain death in a dust bin.

If you are looking for ink cartridges for the Epson Stylus 740 here is where I buy mine:
by unknown on Sep 25, 2010 at 7:24am Add comment
My printer started showing that it needed black ink. No problem, I changed the ink cartrage and now it does not print at all. It will run the paper through like it's supposed to but it doesn't print. Any ideas. I need this printer working as I homeschool and print several pages every day. Thanks
by gramma77 on Nov 5, 2012 at 11:07am Add comment
The best thing to do is get a print head cleaning kit like this http://www.fixyourownprinter.com/kits/epson/K70 and clean the print head. Or try running a few print head cleanings. It may pull the clog out.

by unknown on Nov 6, 2012 at 9:27am Add comment
The best thing to do is get a print head cleaning kit like this http://www.fixyourownprinter.com/kits/epson/K70 and clean the print head. Or try running a few print head cleanings. It may pull the clog out.

by unknown on Nov 6, 2012 at 9:27am Add comment
The best thing to do is get a print head cleaning kit like this http://www.fixyourownprinter.com/kits/epson/K70 and clean the print head. Or try running a few print head cleanings. It may pull the clog out.

by unknown on Nov 6, 2012 at 9:27am Add comment
Clicked your link and got message that page doesn't exist. I've got problem with plugged head for magenta cartridge on my Epson NX420. Any Help? - gfrotter
rmm149 gave us the answer on the "3 blinking lights" back on 10/11/05.
i actually went and bought a new printer today and then went on the internet after i got home from office max, to look for "epson 740 troubleshooting".
thank you so very very much

i will be returning my new printer tomorrow.

since i have a stockpile of ink cartridges, it was back news having a "broken" printer, and literally it was going in the garbage tomorrow.

here is the post by rmm149
when you have the 3 blinking lights
hold down BOTH the paper feed button and the ink button then power up.
the paper light will only come on
immediately press the ink button for 10 to 15 seconds
the printer will work again

by unknown on Nov 24, 2012 at 4:27pm Add comment