unknown

asked Dec 30, 2003 at 8:18am
Hp HP CopyJet Color

cartridge installation error

This is a HP 932C deskjet printer. After receiving a message that the black ink cartridge was installed incorrectly (please reinstall), I removed the offender from it's housing. In examining the carrier void, I noticed that the thin metal spring-loaded piece between the electrical contact points is missing. I assume one existed because there is one on the color side. A recent geographical move probably precipitated the hiatus. Now what?