Andy

asked Dec 17, 2003 at 7:55am
Epson Epson Stylus Color 740

Smears with Epson 740

My Epson 740 leaves little blue smears on the paper ever time the carriage changes direction. It appears to be leaving it where the edge of the head is that contains the blue ink. I think maybe somehow cleaning the head where it faces the paper would do the trick, but I'm not sure. What do you think? And if so, how in the world do I get to see the underside of the head? I'm not afraid to tear into the printer, but not a big fan of reckless, unguided disassembly. Any Ideas?
Andy: Usually a build-up of dust, diry, lint and hair sticks to the bottom-side and back-side areas of the printhead assembly. As that build-up hangs down, it acts like a small paintbrush and can smear the wet ink as the printhead assembly is putting ink onto the paper during the printing process. It usually leaves small ink streaks thru the printing or feathery type marks on the paper. You should never attempt to remove the printhead assembly from an Epson Printer for cleaning. You will normally damage it or get the factory settings off and it may not work at all. It can be easily cleaned while installed in the printer. Check for a couple of e-mail messages from me, that should help in that area...Good Luck! Denny Conway
by Denny Conway on Dec 17, 2003 at 9:36am Add comment
Mr. Conway...Could you please send me the cleaning instructions as well since I seem to have the exact same problem....(blue streaks)
Thank You John B
by unknown on Dec 17, 2003 at 2:31pm Add comment
John & Andy: John, I'll e-mail that information to you...JOHN & ANDY...JUST SO YOU WILL KNOW: It is possible that you could actually have a parts problem, rather than just a problem that can be corrected by cleaning and servicing. There's just no way for me to really know. Especially if those blue streaks only show up when you are doing pictures. Normally the cleaning that I am talking about, helps to correct tiny lines or smearing, do to a dirty printhead assembly and they usually show up more when doing normal text printing. Usually those tiny marks are more black then blue, but you have to start somewhere and the underside area of the printhead assembly causes a lot of problems when its really dirty...Good Luck! Denny Conway
by Denny Conway on Dec 17, 2003 at 3:28pm Add comment