asked Oct 26, 2003 at 6:53am
Epson Epson Stylus Color 600

Epson stylus 600 two printers, two problems

I have two epsons both with different problems and I can't get them to work.
The first one indicates that its always out of paper.
The second one will not print in black ink. I've run the test, color works fine, but nothing comes out in black. I used the cleaning button and changed the ink cartridge, still it will not print with black ink. Now, I imagine the heads are clogged, but how do I go about removing them to soak?

Trina...SECOND PRINTER: You don't want to remove them, because you will normally just damage them, or even get the factory settings thrown off. You would probably need a Service Manual just to be able to do the disassembly, without causing damage, but then you may actually damage the printhead assembly trying to clean it. I never remove the Printhead Assembly except for replacement. Just to let you know, I do not work for "" or even "Epson Company", but I am employed by an "Epson Authorized Service Dealer", so there is only so much information and help that I can legally give. If you want too, you can try using the "Printhead Cleaning Kit", available through the home page on "" and see if you can get the rest of those printhead nozzles to open up again. The KIT is around $10.00 plus shipping and it includes a syringe and some Epson Printhead Cleaning Solution. Epson fluid is designed to dissolve most clogs, especially if you use Epson inks...REMEMBER: The "nozzles" inside the printhead assembly can be easily damaged by using to much force. Damage can even occur when you are using the printhead cleaning kit method, if you actually try to force the fluid thru the nozzle. Sometimes with too much force, the nozzles can be damaged. The correct method is to use the syringe to add the fluid into the nozzle and then leave the fluids set inside the nozzle for a couple of days, to try and dissolve a possible bad clog. Sometimes you might have to use the fluids several times to be able to disolve the clog in the printhead nozzles. Sometimes the clog will never disolve, or it actually damages the nozzles. The longer the clog has been in, the worse it is to remove. Again, if the cleaning fluids don't help, then its generally time to invest in a new printer. In some more expensive printers, you may want to get an estimate to replace the printhead assembly, but as a general rule, its not really economical to do in the small Epson Ink Jet Printers...Good Luck! Denny Conway
by Denny Conway on Oct 27, 2003 at 1:52pm Add comment
Trina...FIRST PRINTER & FIRST POSSIBILITY: It's possible that the paper may be running into a foreign object and not allowing it to enter all the way and causing the printer to think there is no paper installed. Remove all the paper and use a flashlight to look carefully into the paper feed-in area. Look for a pen, pencil, push pin, paper clip, candy, etc. If you can't see anything, then actually pick your printer up and turn it upside down and shake it a little. Your trying to dislodge anything that might be stuck in the paper entrance area. If nothing falls out, then turn it back over and use the flashlight to once again look inside that area. sometimes you'll see an object that may have moved over into view while you were shaking the printer...SECOND POSSIBILITY & MOST LIKELY PROBLEM: Of course I have no way to really know whats wrong with your printer, or even if this is your problem but you have to start some place and I've seen this happen many times...A common problem when you get a constant jam condition or paper won't feed in after a bad jam was removed: If the jammed paper/papers were pulled towards the rear/back of the printer with force [yanked], then its possible that a part was unhooked/unseated, or even damaged. When paper is pulled to the rear/backwards with force, it usually unseats the arm on the "Paper Jam Sensor Assy", resulting in a constant jam condition. Normally, as paper passes thru the printer, it causes a black plastic arm [with a spring attached] to be pushed forward out of the "Paper Jam Sensor". As the trail edge of the paper leaves the plastic arm, the spring causes the plastic arm to be pulled back into its normal position [into that sensor assembly]. When the arm does not correctly return, the sensor is not activated and the printer thinks there is a paper jam [even though you can not see any paper in the paper path]. Usually what happens is that the plastic arm is unhooked at its pivot points, or sometimes actually broken/damaged and cannot return back into the paper sensor. You would have to remove the printers "Top Cover" to be able to shine a flashlight in to possibly see the arm of the paper jam sensor. Again, even removing that Top Cover may require a Service Manual to use for reference and probably even for troubleshooting your possible problem. If you can get the "Top Cover" off: Most of the time you will have to carefully, partially remove the plastic "Paper Holder Assy" in the rear of the printer[usually 2 screws], far enough to be able to fully see and hopefully be able to reinstall the arm assy into its pivot points/holder assy [providing that is your problem, of course]...TECH NOTE: You will need to turn the printer around to disassemble and partially remove the paper holder assembly...WATCHING NOW FROM THE REAR SIDE: Closely observe how the "paper holder assy" comes out/slides out, esp on the left side. The right side is normally just held in by a screw, but the left side [also held in by one screw] is also positioned under and slightly into the paper feed clutch/motor assy. You usually don't need to fully remove the left end of the paper holder assy to be able to see and reconnect the sensor's arm and spring. You do need to be able to reinstall the left end back under/into that clutch assy, or paper won't feed-in correctly. Go slow and LOOK AT EVERYTHING CLOSELY. Check every thing/every step VERY CLOSELY, so you can put it back together again correctly. If the sensor's arm was not broken, or damaged [and its normally just unhooked] you can just try to correctly reinstall it back into its normal position...Once the sensor's arm is correctly positioned, then slowly and carefully reassemble everything, except leave the "Top Cover" off for testing...TECH NOTE: On some Epson models, when you remove the top cover, there is a "Ribbon Cable" [electrical cable] plugged into the top cover itself. If you are not careful, you may find that you have to replug that Ribbon Cable back into its connector on the top cover, for testing purposes...Plug-in and turn-on the printer, but don't load any paper yet. If no immediate jam indicator comes on [once the printer is turned back on], it usually indicates the sensor assy is working normally now. Now load paper as normal [with the top cover still off] and if no "Error Lights/LED's" come on, push the paper/resume button to feed in paper part way [as normal]. Push the same button a second time to finish feeding the paper thru the printer. If successfull, run the same test several times, just to be sure...If the paper does not feed in, you'll probably have to start over on the disassembly of the "paper holder assy" and try to see what went wrong while you performed the reassembly/reinstallation of that assembly...Of course, if that sensor arm was not your problem, once the Top Cover is off, you may be able to actually see the possible problem...Good Luck! Denny Conway
by Denny Conway on Oct 27, 2003 at 2:01pm Add comment
Go to this site:

On this site an individual tore into a model 700 (similiar to 600) wrote commentary and posted PICTURES as he went along. Very helpful...go look.
by unknown on Oct 27, 2003 at 9:00pm Add comment