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asked Oct 17, 2003 at 6:26pm
Hp HP LaserJet 5MP

5MP won't pickup from tray 1

I have a HP 5MP that has problems picking up paper from the bottom tray. Most of the time it will fail to pick up a sheet. If I open the tray, the top sheet will be moved slightly, and sometimes crinkled.

If I straighten out the paper stack, I can get it to work eventually. Once it gets started, it can print many sheets in a row without problems.
If it is the bottom tray (Tray 2), then remove the tray and look at the roller in the bottom front left. It may have a lot of paper dust ground into it. Use some acohol and a clean cloth to clean the roller and see what happens. Do not force the roller to turn as you can break the shaft. Just clean it and see what happens. Good Luck.
by dmzcompute on Oct 17, 2003 at 9:18pm Add comment